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“Great family vacation!” 4 of 5 stars
Review of Misibis Bay Resort

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Misibis Bay Resort
4.5 of 5 Small Hotel   |   Misibis Bay, Luzon 4509, Philippines   |  
Hotel amenities
Calamba, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great family vacation!”
4 of 5 stars Reviewed August 3, 2013

Our family stayed here for 3D/2N. It was an amazing vacation! Service was impeccable from the time their shuttle picked us up until the time they dropped us off at the Legazpi bus terminal. When we got there, a lot of people are checking in, understandable coz it was summer after all. The good thing is they made sure that there were refreshments and food (crackers and ensaymada) for us to munch on while waiting.

Upon checking in, the front desk staff provided us with a suggested itinerary or list of activities. We stayed at villa 14 which has a great view of the ocean. It was well cleaned, and the toiletries were all stocked up. Bed was so comfy.

Food was just ok, it wasn't bad, but it was nothing to rave about either. We were supposed to just order ala carte during lunch and dinner(breakfast was complimentary) but one of the supervisors there offered to give us a discount on the buffet price and told us that the kids can eat for free. Realizing that we'll probably spend almost the same amount if we order ala carte, we took up his offer.

As expected, my kids could not get enough of the pool and the beach. Every time they go there, they were suited up with life vests by the staff. The beach sand was not as powdery soft as Boracay and it was littered with small pebbles when we were there. Not a big deal to us though.

We also had fun in their play zone. My kids played with the toys and video games there. We also enjoyed trying out their non-water sports like kayaking, water paddling and hobie cat as well as the zipline in the cagragay eco tour park. All free by the way. You should not miss the amphitheater, lots of great photo ops there!

To sum, it was a great summer vacation, and if the budget permits, we will surely go back to Misibis again!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear crstnprdls,


Greetings from Misibis Bay, your Luxury Island Playground!

We were very pleased to read that you had an overall excellent stay with us and particularly value our resort hotel.

We at Misibis Bay do not only meet, but exceed customer expectations. We give emphasis on all aspects of the elegance of our hotel environment such as beautiful ambiance, luxurious food, high end technology, friendly and experienced staff. Indeed, for our bed we put the 300 thread count linen on top of the feather bed which is 3 inches and it renders the most comfortable and peaceful sleep experience. Your kind words on our Spiral are most gratifying and rest assured that it will be passed on to the whole team. This will certainly motivate them to keep up the good work.

Thank you again for your affirmative feedback. We look forward to the pleasure of welcoming you back to Misibis Bay Resort & Casino.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
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290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
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English first
Makati, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 5, 2013

Went to Misibis Bay last year to celebrate our 4th year anniversary and for us it was perfect. The service was great...the hotel staffs were very polite and helpful. We were picked up by the hotel van at the airport (on time) and were greeted by cultural dancers when we arrived at the resort. Our room was spacious, well furnished and the complimentary toiletries were Crabtree & Evelyn. There were pools everywhere and we also noticed that there are lots for playground for kids...we can bring our baby boy next time. The place is very beautiful and well maintained. All non motorized activities are free including zip line. They also provide a sample itinerary for your entire stay. But if you are bored of all that you can go buggy ride to the hilltop and have a view of the whole resort like we did. It was an awesome adventure. Don't forget to book for a romantic sunset cruise...if you're lucky you'll get to have a good look of the Mayon Volcano.

After the tiring activities you can just soak on the infinity pool and enjoy some cocktail by the pool bar or you can opt for a relaxing massage...make sure to book ahead. Food were expensive but ok. If your lucky you'll get to avail their buy 1 free 1 fruit shake or a free ice candy. Yes, we were lucky to have those!

We really enjoyed our stay there and I hope we could come back with our kid someday.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear dBestMom,


Marhay na aldaw from Misibis Bay Resort & Casino!

Thank you very much for choosing us to be your "Dream Island Getaway"!

We are happy to know that you enjoyed your time during your stay. We thank you for your kind words.

Our daily main concern is to look after our guests offering them our undivided attention and our utmost reward is to hear our guest’s satisfaction. We thank for your pointing out our resort facilities especially the pools and playground that we have to offer. The entire resort is inspired by the perfect island scenery which it transforms every detail of your experience into a moment of pure pleasure.

Once again we are thankful to your comments and look forward to welcoming you back.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

From legazpi one hour to the hotel, was pick up by their staff, excellent service, take us to where we want.

Hotels a little old but the service makes up for it. The buffet spread was good.

Expensive resort but super excellent service:)

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 11, 2013
Dear rlenong,


Greetings from Misibis Bay Resort & Casino!

It was lovely to read such positive feedback as yours. Thank you!

We try and provide an excellent service to all of our guests and I thank you for pointing this out in your lines above. We will share your comments about the super excellent service of our personnel with all of them. We are also glad that you mention our wide spread of buffet.

Again, thank you for the great comments.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 18, 2013

We took the villa with a beachfront view. It was amazing! Everything was perfect! The room was great seevice is spot on. Love the food in the restaurant. If you are looking for a place to relax then misibis bay is the perfect place for you!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 12, 2013
Dear vacationtrip,


Greetings from Misibis Bay!

We are delighted to hear that you had a wonderful stay with us at and thank you for the positive review of our resort hotel.

We do our utmost to enchant our guests and we are glad to hear that we have achieved our aim. Our utmost reward is to hear that our guests are satisfaction.

Once again we are very thankful to your comments and look forward to welcoming you back.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Balgowlah, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 15, 2013

It’s not my personality to whine for minor hiccups on any of my trips, yet for this instance, it just kept coming:
 Upon arrival, a native-clad dancer greeted us with a step or two. However, he (or was it a she) rapidly vanished that we missed the opportunity to have our picture with him/her. Since we are photo enthusiasts, this was a disappointment. It could have been a colourful memento.
 Due to the hour-long trip from Legazpi City, we all made a bee line to the bathroom near the reception area. It’s quite unacceptable for a first-class resort, and high-priced at that, to find it a bit reeking. More so, there was no toilet paper or extra roll handy that we have to use our own.
 Being frequent travellers, we’re used to be welcomed at check in or at the onset with refreshments. Here, no one bothered to offer us drinks or this kropek. They were just laid on a table and of course, we wouldn’t dare touch them thinking that it may belong to other guests. After long and hard stares with friends, soliciting nods if we should or we should not, we surrendered to the drinks but not the kropek. One family stashed them away and no soul replenished the missing nibbles.
 The locker room floor was sopping wet. You have to tread cautiously to avoid losing balance. Similar to the toilet paper, there were no shampoo & conditioner handy at the shower stalls. My companion still has to catch the attention of the keeper concerning this. Only then, did someone mopped the floor and provided the lacking toiletries.
Given that I was the one who suggested Misibis Bay, I’m feeling accountable for the mishaps. I felt I was dragging them into this quagmire. In each case, I wished I could make myself vanish.
All the same, morning was spent visiting the attractions of Cagraray Island – the Eco-Energy Park, Amphitheatre, Stella Maris Chapel, etc. Although dripping with sweat, this didn’t stop us from posing and taking heaps of pictures, including jump shots.
Our happiest moments constantly seem to be during meal times. Lunch buffet was praiseworthy. My eyes lit at the assortment of sushi, cheese, pasta & halo halo. Meat was tender and the sea food fresh. It was truly delectable that we had seconds, thirds… fourths… even fifths(?)
As the day wore on, we found ourselves swimming on one of the pools & relaxing by the beach continually taking nothing but pictures, leaving nothing but footprints and killing nothing but time.
I must say, in spite the slip-ups, Misibis Bay is still a component of the Bacacay landscape where you’ll find the sun glowing… the breeze whispering… and the ocean inviting.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 12, 2013
Dear uncluttered,


Greetings from Misibis Bay Resort, your Luxury Island Playground!

At the outset, please allow me to apologize for the shortfalls you have experienced while staying at Misibis Bay. We want you to know that you are very important to us and we truly appreciate your feedback. We are saddened that we were not successful in making your stay as enjoyable as you deserve it to be.

Misibis Bay takes pride in its standards of service excellence, and any lapse is always immediately looked into and addressed by the management to ensure continuous improvement of our products and services.

Once again, thank you very much for choosing to stay at Misibis Bay, and we look forward to being of service to you in your next visit.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 13, 2013

Misibis Bay Resort was a great experience from the moment I stepped out of the plane. We were picked up by the hotel's shuttle service. The coaster was comfortable and clean. Upon arrival, we were led to the check-in area and were given snacks while we waited for our turn. Upon check-in, we were given a suggested itinerary. I suggest you follow the itinerary given because this is how the resort manages the people using the facilities. We followed our suggested itinerary and we never had to wait for our turn -- I guess we were lucky because the other guests followed their itinerary too.

Our room wasn't ready yet when we arrived (because check-in time was still 2pm and we were there by 12nn) so we had lunch. We ordered pizza and it was ok. The buffet is overpriced (Php1,600) so we didn't avail of it. There are a lot of free facilities/activities so you will not get bored. When we visited the beach, we were underwhelmed at first because we thought that was it. Only when we walked further (to the water sports area) did we realize that the beach is very beautiful. The pools are big -- we actually felt that we had a private pool because you don't really bump into other people that much because the place is huge. We did everything we could -- snorkeling, rode the hobbie cat, paddle boarding and zip line. I've seen better snorkeling but it wasn't bad. The hobbie cat was fun because in other resorts, this has a fee. When you ride the hobbie cat, you get to see the Mayon volcano in its entirety which is amazing. Paddle boarding was a fun and great experience and it is the first resort I've been to that offered it. The zip line wasn't great because it was short. There is a ropes course but this is only available for team building activities.

Service is great. You can ask anyone for anything and they will do their best to provide your request. They are very welcoming and friendly.

I recommend that visitors take time to go the the amphitheater and the church. These are really beautiful, especially the church. It is breathtaking!

Word of caution though, the food is not great. I ordered pad thai for dinner (room service) and found it too sour. There was also a fly! The chicken inasal didn't really have taste so we drowned it in soy sauce. The laing was good though. Considering the taste, I find the food very expensive. I suggest you bring snacks (so you do not have to eat a lot during meals).

Room Tip: Make sure you inform the resort which room you prefer -- there are rooms that are near the beach and...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misibis, Front Office Manager at Misibis Bay Resort, responded to this review, August 13, 2013
Dear Anonymous3224,


Greetings from Misibis Bay Resort, your Luxury Island Playground!

Thank you for taking the time to share with us your valuable comments about your stay. Your positive feedback has been most gratifying and is passed on with the entire Misibis Bay team. This will certainly encourage them to continue to excel providing genuine service to all our valued guests.

We regret that you encountered some challenges in our food and beverage team. We have taken serious note of your comment and rest assured that appropriate action will be taken to avoid this kind of inconvenience in the near future. We hope that this experience will not deter you from staying with us again.

We look forward to being of service to you very soon.


Yours truly,


Ma. Sherein Gaviola
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luzon, Philippines
Top Contributor
233 reviews 233 reviews
26 hotel reviews
Reviews in 72 cities Reviews in 72 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed June 13, 2013

The Misibis Bay experience begins when you are fetched from Legazpi airport. The shuttle van comes with a guest officer / tour guide and takes you around the city of Legazpi before going to the resort. The tour takes you to the key tourist spots - Daraga Church, Cagsawa Ruins, the Embarcadero, Lion's Hill, etc., all with the mighty Mayon Volcano looming in the background. This is included in your booking, this alone gives Misibis Bay excellent value.

To get to the island, your shuttle will board a ferry to cross a river that separates the island from the mainland, though this crossing will cease as soon as the bridge is finished. When you arrive in the resort, you will be welcomed by a hotel staff performing a local dance. The resort grounds itself are tastefully designed along the modern tropical vein. You will be taken via golf cart to your cottage. Ours was located in a new section of the resort, some of the facilities still under construction and quite a walk from the main area, which explains the discounted rates.

Staff are very friendly and helpful, and will go out of your way to please you. The scheduled activities included in the package are fun - from the zipline, kayaking, sailboat cruising, snorkelling. You can drive an ATV around the island but that entails extra costs.

The white sand beach is very clean, with clear waters placid enough and safe for kids. For comparison, the sand in Boracay is still finer and whiter. Free towels are available and there's a bar in the beach where you can order shakes, soda, cocktails or beer. If you'd have enough saltwater, you can head off to their exceptionally large pool.

The resort could've been perfect if not for the food - taste is just okay and the choices seem ordinary when we were there. Given the price per head of the buffet, it seems overpriced for the quality and taste. Perhaps we were expecting a showcase of Bicolano cuisine drenched in coconut and chili glory for the buffet but we got Filipino staples like adobo, mechado, among others, instead. Good thing, we still had an extra day in Legazpi to get our Bicolano food fix in places like 1st Colonial Grill, Sibid Sibid, Small Talk and Waway's.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Misibis Bay Resort

Address: Misibis Bay, Luzon 4509, Philippines
Location: Philippines > Luzon > Bicol Region > Albay Province > Cagraray Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Cagraray Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Misibis Bay Resort 4.5*
Official Description (provided by the hotel):
Discover a tropical hideaway where luxurious seclusion meets wild natural beauty. This verdant, beach-fringed island offers sophisticated pleasures on land and water – from a relaxing foot wash, welcome upon arrival in your villa, to splashing, sailing or diving in the jewel-like sea and in the pristine lagoon. ... more   less 
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Also Known As:
Misibis Bay Hotel Cagraray Island
Misibis Bay Resort Philippines/Cagraray Island, Bicol

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