Tanya, Vanessa and Domonique, friends from South Africa spent a week in Mauritius & we booked a very cost effective hotel. From the airport we drive through the village and found it very different for SA. Once we reached the hidden gem called Laguna we found tranquillity at its best. When we arrived at reception and I must say we were still a bit sceptical.Typical girls, we checked out everything from the seats to the ceiling. The receptionist were very friendly & helpful. We received our welcome drinks whilst the porter took our bags to the room.
The panoramic view of the ocean with the multicolour facets itself was so amazing. Laguna Beach hotel is a true gem of absolute beauty and tranquillity. We had a beautiful stylish sea view room on the 2nd floor. Awesome waking up to palm trees and turquoise water view from your balcony. FREE Wi-Fi!!. The hotel has all modern amenities, air con, electronic safe and the lovely comfy king size bed in room. You can call on reception at any time and they will having everything available from international plugs / iron etc.
The food was delicious, huge variety buffet breakfast, lunch and dinner. We definitely looked forward to the yummy pancakes @ 16h00 every day. I would recommend a some grills outside with steak / chicken etc as the cooked foods become a bit too much every day. Even though there are different cuisines every evening.
Reception can book a cab which will takes you anywhere you need to go and they wait until you finish with everything from shopping, tanning on another beach etc. Very different from our cabs where you pay per hour. The cab drivers are so friendly and trustworthy. The cab took us to all the factory shopping whilst touring Mauritius.
I would recommend that the hotel should have a “lounge area” with comfy couches and television esp for rainy days, for guest to relax. The all-inclusive package is awesome as it includes your drinks, incl soft drinks, cocktails, wine and beers throughout the day. The best value for money I’ve ever experienced!!
Well done all the wonderful, extremely friendly and helpful staff at the Laguna Beach. The smiles and cheerful nature of all the staff just brightened our days. Reesma & Kurtish were great waiters incl many more, who always ensured we were taken care of. Martine was the best bar lady ever and so friendly, ensuring our cocktail glasses were filled at all times. The bar is well equipped. Bianca taught us the important French phrases which came in very helpful whilst doing our tours. Thumbs up to Alan and Jonathan, the entertainers who ensures the guests are happy at all times. Every night we looked forward to a different event, i.e cultural dancers, karaoke, sega shows and many more. Alan is an excellent dancer. “he’s got the moves” During the day they would play different games with the guests, beach soccer, volley ball, snooker, etc etc. The BEST managers any guests could ask for where Avisen & Kunal who treated us so lovely and ensured we were happy at all times. They advised us of all the good places to visit and arranged for us to go clubbing with some other guests. These gentleman are a true gem and dedicated to their role, they work long hours to ensure everything runs smoothly. It is clear that they love their work and take pride in the hotel & value their guests. All the staff made our trip memorable. We have some wonderful pictures and great memories to last us a lifetime.
Arun arranges all the water activities but I felt he was the only person who was not really there in the guests best interest. During the day whilst chatting to other guests from different countries we found out that he charges different rates depending which country you from. This is not a good reflection for the hotel but when I raised this concern I was advised he is not part of the hotel but operates privately on the resort. If he chance his attitude he would get many more guests partaking in the excursions such as enjoying underwater sea walk at Belle Mare (incl CD with some pics), water fall, para-sailing, banana ride, etc all fun activities. Don’t settle on 1st price. Negotiate until you satisfied with what you paying. Ensure to make use of all the free water activities offered at the hotel.
Excellent venue to relax and unwind from the hustle and bustle of our hectic SA life. I would highly recommend Luguna as a superb paradise to enjoy your vacation. It is small and cozy but the friendliness and dedication of the staff exceeded all our expectations. Can’t wait to go back again...
2nd floor balcony with awesome ocean view
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.