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“Great experience, great views, everything you need for fun” 5 of 5 stars
Review of Holiday Inn Resort Pensacola Beach Gulf Front

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Holiday Inn Resort Pensacola Beach Gulf Front
3.0 of 5 Resort   |   14 Via Deluna Drive, Pensacola Beach, FL 32561   |  
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Hotel amenities
Ranked #2 of 10 Hotels in Pensacola Beach
Certificate of Excellence 2014
Greeley, Colorado
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 42 cities Reviews in 42 cities
55 helpful votes 55 helpful votes
“Great experience, great views, everything you need for fun”
5 of 5 stars Reviewed February 17, 2013

From the moment we checked in I was impressed with the staff at the hotel. We did have a couple minor problems with the key card not working and the toilet but the maintenance people had it taken care of within 5 minutes both times. Amazing service I thought. The maid service is good and seem to do a great job with the rooms. Our bed was very comfortable and we slept well. Noise from other rooms was much less than other places we have recently stayed. Their restaurant is also quite good. I would recommend getting the tickets for breakfast for $5 as you will likely spend more than that in gas looking around town for a good place anyway. It's a full service restaurant and highly rated on the island. More than ample parking, close to several other fine dining places and right on the beach....the views are fabulous. I am sure we will seriously consider staying there on our next trip to Pensacola Beach.

Room Tip: We stayed on the eighth floor ~ don't know if it's better or not but we were very pleased wi...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, February 22, 2013
Dear GreeleyJoe,

So glad you enjoyed your stay! We appreciate the kind words about our service and amenities.

The maintenance team are very responsive and professional...the least inconvenience the better.

We will hold you to your word...so please do seriously consider coming back to us on your next trip!

Mary Schoenhoff
Operations Manager
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920 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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English first
Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 16, 2013

Had one of my favorite weekends ever. Check in with Mary is a delight. An unexpected source of value is John C. the bartender. He guided us to delicious meals and advised us, when asked, to local favorites. Would also recommend Bob and Greg's taxi. Both scrupulously honest and helpful - also prompt and clean. Awesome location but the staff makes or breaks it - they definitely make it.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, February 21, 2013
Dear sundropsuzi,

We certainly like to hear that you spent one of your favorite weekends with us!

You are talking our language when it comes to how the staff treats you as a guest. I will share your kind words with everyone! I too think we definitely make it happen...every chance we get.

Thanks for giving us the opportunity!

Mary Schoenhoff
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Jackson, Tennessee
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 16, 2013

Great, clean hotel with a wonderful location. The pool is nice with plenty of hot tubs and a lazy river, located right on the beach...everything is within walking distance! Loved every minute of it!! We went during Mardi Gras and everything still lived up to standards.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, February 21, 2013
Dear drvlaan,

Glad you had the Mardi Gras experience on Pensacola Beach, especially at our hotel...very convenient. Just roll out of bed and onto the street in front of the hotel and catch some beads and trinkets.

You are correct...our location is right where you want to be!

Come back for St. Patrick's Day weekend and do it all over again!

Mary Schoenhoff
Operations Manager
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1 review
5 of 5 stars Reviewed February 7, 2013 via mobile

The greatest place to stay!!! Service in the hotel, the grill, was impeccable!!! We were greeted with smiles everyday by the staff!! Nillia worked the front desk and made us feel welcomed like we were at home!! Housekeeping rocks!!! The grill staff were friendly and waited on us with a smile everyday!! The breakfast at Riptides inside the hotel was delicious. We arrived in Feb so it was cool but we still enjoyed the hottub, the beach, and the indoor pool. Great place to stay!!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, February 21, 2013
Dear SGodwin,

Thank you for a fabulous review! You are right about Nilla, she's a "hug waiting to happen"...as we like to think our hotel is too!

From the sound of it, seems like you spent time on our property and got to know what we have to offer and the staff that offers it. That's the experience we want for all our guests.

Thank you for spreading the GREAT word!

Mary Schoenhoff
Operations Manager
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U.S.A.
Top Contributor
186 reviews 186 reviews
57 hotel reviews
Reviews in 67 cities Reviews in 67 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 3, 2013 via mobile

Essentially on an island on the beach in a beautiful hotel. By FAR the best pool I've ever seen. I did not want to leave.

Hotel is all updated, really fun colors! Excellent furnishings. TV seemed small at first glance, maybe 32"? But honestly I watched TV so little I really wouldn't have cared if they didn't have a TV.

I was on the beach side, 3rd floor- so AMAZING view. Swam in the amazing pool, walked to the beach (maybe 20 feet from the pool area) and enjoyed the warm gulf water. Gulf water was maybe 100 feet from hotel pool!!

It was off season, but price was incredibly affordable- a great value!!

My AC unit did not work and neither did the guy in the room next to me who was traveling to town on business too. Maybe the 90% humidity effects them?? While I was checking in I heard someone call down and complain about theirs and the desk clerk moved them to a new room. I propped my balcony door open all night and enjoyed the cool 68 degree breeze and the sound, smell, and humidity of the gulf water. Loved it!!

Hope to be back soon.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, February 12, 2013
Dear SenatorMcCain,

Yes, we definitely have an AWESOME POOL! Glad you braved the cooler temperatures and enjoyed it.

Being situated on the gulf coast, humidity is a common factor. We apologize for the low-performing air conditioner...we will follow up with that.

The off-season rates are still lower, but peak season is just around the corner. To take advantage book early, especially for the summer!

Mary Schoenhoff
Operations Manager
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Chicago, Illinois, United States
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 25, 2013

It is a beautiful property new and nicely maintained place.Their best asset though is their staff at the front desk and the Kitchen. My kids have dietary restrictions, they did everything they could to make our stay as happy and convenient as possible. Chef Michael is a great guy with extreme energy. He got us what ever we needed even if he had to get it the next time. Their fries are great and their breakfast bar is the best I have ever seen outside Indian hotels!

I loved their access to the beach they are on the beach! We could choose bay or the inner waters. Lovely ride right outside their door and a few easy to reach restaurants. Unlike other places this hotel wasn't over crowded.
Only flaw is their bathrooms! For some reason their bathrooms were a bit smaller than other places. Our shower wasn't a great one as they advertise! Hopefully next time they will clean the shower-head.
I recommend each and everyone to be at this hotel for the vacation on Pensacola beach.

Room Tip: Ask for a bay facing room, get to the breakfast area earlier to get the best fresh cut fruits. I cou...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, February 12, 2013
Dear Deepti111,

It was our pleasure to "make it happen" for you and your family. Of course, your nutritional requests are important to us, if we can provide food according to your dietary needs...we will, and we are better for it...thank you for the opportunity to please.

We will follow up on the bathroom shower heads to ensure their cleanliness....thank you for that observation.

We have water views on both sides of our property...the side facing the bay is also facing the street and are without balconies...the side facing the gulf are with individual balconies and a bit more in price...not to get either side confused.

The winter-time in NW Florida is still a good getaway no matter what the weather...more on the quiet and cool side!

Mary Schoenhoff
Operations Manager
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Cape Cod, MA
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 24, 2013

We used a discount travel site to book an overnight stay on a trip from Jacksonville to New Orleans and weren't sure what to expect. What a pleasant surprise.The hotel is right on the beach.The staff is very friendly. We were given a large corner room with balcony that overlooked the beautiful pool area and white sand beach. The room itself was clean and bright with a very comfortable bed and fluffy pillows. There were several easily accessible power outlets for charging our electronic devices, which is rare in my experience. I would definitely stay here again

Room Tip: Though we booked through a discount site, I took a chance and asked for a beachfront room. We were u...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnisfreeMedia, Guest Relations Manager at Holiday Inn Resort Pensacola Beach Gulf Front, responded to this review, January 29, 2013
Dear mizchiz,

Consider yourself WOWed!

Especially during the low season, we try to upgrade whenever possible...if it is available at check-in. During peak season...unfortunately, not many opportunities arise because we are usually at capacity.

A gulf-front room has a balcony and adds that special feeling to the stay...glad we could accomodate you! However, the sound-side rooms (street-side) are just as comfortable, without the balcony...just depends on how you want to spend your money.

Definitely come back!

Mary Schoenhoff
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Pensacola Beach Gulf Front

Address: 14 Via Deluna Drive, Pensacola Beach, FL 32561
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Pensacola Beach
#2 On the Beach Hotel in Pensacola Beach
#2 Family Hotel in Pensacola Beach
#2 Romantic Hotel in Pensacola Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Resort Pensacola Beach Gulf Front 3*
Number of rooms: 206
Official Description (provided by the hotel):
Beachfront rooms enjoy panoramic views of emerald green waters of the Gulf of Mexico and 52 miles of sugar white sand. We have the best pool on Pensacola Beach with a 250 foot lazy river, cascading waterfall & 2 hot tubs. Other amenities include Riptides Sports Grill & beachfront Tiki bar, beach view fitness center, and family suites. Seasonally we offer ‘Dive Inn’ evening movies, supervised children’s activities, mermaids and pirates. Additionally we have some of the very best views on the beach. ... more   less 
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Also Known As:
Holiday Inn Resort Pensacola Beach Gulf Front Hotel Pensacola Beach
Beachside Resort Pensacola
Beachside Hotel Pensacola

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