My family was so excited for spring break at the beach. We booked this Hilton because of the kid pool looked breat online, however when we showed up it was closed the entire week for painting and cleaning. I cannot believe that Hilton is not smart enough to service their pools in the off season. Instead they decide to service their pool right in the middle of spring break when the hotel is booked full of kids. The service is very poor at this location and our bathroom smells like sewage. We also booked a Jr King suite with a queen pull out bed. The pull out bed is a full and not a queen and their idea of a Jr suite is comical. The room is actually one room no, suite and there are no chairs or tables in the so called "sitting area".
We will make sure to book the Holiday Inn next door next time. Their pool was open all week and the rooms are nicer, bigger and a better price. They even include breakfast for the family.
As a loyal Hilton Honors member I am extremely disappointed in this property and will not book again.
- Also Known As:
- Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
- Hilton Pensacola Beach Gulf Front Hotel
- Hilton Hotel Pensacola
- Hilton Pensacola
- Pensacola Hilton
- Hilton Garden Inn Beach Pensacola
- Official Description (provided by the hotel):
- Located beachfront in the center of everything on Pensacola Beach, Florida. Enjoy captivating views of the emerald waters of the Gulf of Mexico and 52 miles of snow white sand beaches. Our hotel is within walking distance from restaurants, vibrant nightlife and recreational activities such as charter fishing, paddle boarding, sailing, kayaking, biking, and miniature golf. (100% Non-Smoking Hilton Hotel) ... more less
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