As soon as we walked in it was apparent this was going to be special. It's a very clean and relatively modern hotel. We were greeted by Rachel who was so polite and helpful, a credit to the company. She gave us a superb room in the tower block which was immaculate and had a sea view. The block appears to have been recently refurbished and I could not find anything wrong except for the wi-fi, it simply would not work in our room, despite numerous attempts and liaisons with the front desk. (In the lobby things worked fine.) We ate our evening meal in Pensacola. In the morning we decide to eat breakfast in the hotel, a superb choice was available and Brandon was so helpful and polite. What a nice start to the day.