We loved Pensacola. It was a great spring break location. The beach was lovely and there was no traffic. The hotel was average and the service was terrible. I actually has one employee roll her eyes at me when I requested an extra towel. While swimming with my kids on a rainy day I was told to move my towels out from under a cabana because some workers were using it for their work space, aka spot to smoke while they should have been working. The elevators and halls were always dirty and had standing water on the floor. Several times when I called down to the front desk no one answered the phone. When we checked in there was no one to be found to help with luggage and I was told that I could not use the luggage carts.
The hotel breakfast was good but had a 20 min wait each morning because they did not have many seats. Food by the pool was bad and I had to wait over 15 min at the pool bar just to place an order.
I would return to Pensacola beach again but would pick a different hotel. The Blue Angels practice at the navy base is a must see!
- Official Description (provided by the hotel):
- Located beachfront in the center of everything on Pensacola Beach, Florida. Enjoy captivating views of the emerald waters of the Gulf of Mexico and 52 miles of snow white sand beaches. Our hotel is within walking distance from restaurants, vibrant nightlife and recreational activities such as charter fishing, paddle boarding, sailing, kayaking, biking, and miniature golf. (100% Non-Smoking Hilton Hotel) ... more less
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- Also Known As:
- Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
- Pensacola Hilton
- Hilton Garden Inn Beach Pensacola