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“A goodstay” 4 of 5 stars
Review of Four Points By Sheraton Taipei, Zhonghe

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Four Points By Sheraton Taipei, Zhonghe
4.0 of 5 Hotel   |   No.631 Chung Cheng Road, Zhonghe District, Xinbei 235, Taiwan   |  
Hotel amenities
Ranked #9 of 125 hotels in Xinbei
Bangalore, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“A goodstay”
4 of 5 stars Reviewed July 8, 2013

This was my 4th stay in the hotel and i prefer because of proximity to my office. The location itself is not that great, there is not much to see around or does not have restaurant options nearby. However, the hotel itself is quite good. Staff are warm and helpful. Breakfast is quite good with one fresh warm dish served as per choice. Rooms are spacious, clean and has all basic amenities.

Room Tip: Rooms on the rear side are quieter
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
webservice, Guest Relations Manager at Four Points By Sheraton Taipei, Zhonghe, responded to this review, July 21, 2013
Dear Sriram_Uma,

Thank you for the support to Fourpoints by Sheraton Taipei, Zhonghe. We are thrilled that you are satisfied with our breakfast and service.Your compliments to our service team are high appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team members.

Look forward to seeing you soon and enjoy each of your stay in our hotel.

With best regards,
Fourpoints by Sheraton Taipei, Zhonghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Singapore
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 21, 2013

This hotel is in Zhonghe far from all the hustles and bustles of Taipei, which takes about 20 mins on taxi from Xinyi district.

It is more than made up with the excellent service from the hotel staff.

The location is also convenient and directly connected to the expressway to Taoyuan International Airport.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
webservice, Guest Relations Manager at Four Points By Sheraton Taipei, Zhonghe, responded to this review, June 25, 2013
Dear Ultrakenzo,

Thank you for your support to Fourpoints by Sheraton Taipei, Zhonghe. We are thrilled that you are satisfied with our service. Your compliments are certainly the most valuable encouragement for all of us. I will share your comments with every team member.

We shall look forward to welcoming you again in the future.

Best Regards,
Fourpoints by Sheraton Taipei, Zhonghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 21, 2013

This hotel is great value for Starwoods point redemption.

It feels more like a three star hotel with a small gym (free bottled water), accompanying male and female showers and jacuzzi.

This is far from the glamourous part of the city and feels suburban with small eateries, mechanic shops and high rise housing in the area. If you like feeling like a local, this feel authentic and we were mainly eating with locals in the eateries.

Service is very good, they try their best to make recommendations and get you taxis (relatively cheap and easy to get). There's no need to have the hotel breakfast as the eateries around are cheap and good. The front desk recommended a really good and cheap cold noodle shop which is within walking distance. The noodles have a delicious flavour and kick but they were keeping mum about the recipe though I guessed that there was peanut oil and maybe wasabi in it. There's also convenience stores with fun snacks down the street.

Conclusion: not suitable for those wanting to be in the thick of things but rather those who want to stay in an area amidst locals.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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webservice, Guest Relations Manager at Four Points By Sheraton Taipei, Zhonghe, responded to this review, June 25, 2013
Dear ChicalocoPanama

Thanks for your recent stay at Fourpoints by Sheraton Taipei, Zhonghe. We are glad to know that our services met your satisfaction and found our talent friendly and information helpful.

We are thankful for your valuable comments and hope to serve you again in the future.

Best Regards,
Fourpoints by Sheraton Taipei, Zhonghe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 12, 2013

Although the location of this hotel looks quite inconvenient, it’s actually not too bad in terms of transportation. It’s not hard to get a taxi from the Jingan MRT station, and it only takes 5 mins to arrive the hotel. But just note that there is not much to see around the hotel.

The staffs were nice and warm here, lobby is very small which is of no problem, but the hotel itself is old and worn down. I was upgraded to a suite, but everything is very basic and old, I even dare not use the towels, they are all grey in colour, probably that makes the whole stay rather negative. Although my room is facing all the main roads, surprisingly that the shielding is quite good, no serious noise problem.

There is a public bus #1968 next to the hotel, going to the Taoyuan Airport every 30 mins. at NT$120 only. However, if you have to stay in a Starwood Hotel, I would rather choose the Sheraton in Hsinchu, with similar price level, but a lot more superior in quality and it doesn’t take much longer to reach the city centre if you take the Hi Speed Rail.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
webservice, Guest Relations Manager at Four Points By Sheraton Taipei, Zhonghe, responded to this review, June 14, 2013
Dear Panda998,

Thank you very much for taking the time from your busy schedule to provide us with your valuable comments.

Please accept our sincere apologies for the unpleasant experience during your stay. We are very concerned about your comments about the cleanliness of the towels. We have contacted the hotel contracted laundry service company for an improvement in the cleaning quality of the towels.

We take your comments seriously and will ensure this kind of incident will not happen again in the future. Please do not hesitate to contact us by email@fourpoints.com.tw if you need the further assistance. At the mean time, your compliments to our service team are highly appreciated and it is certainly the most valuable encouragement for all of us. We will share your comments with every team member

Once again, thanks for your comments. We look forward to welcoming you back in the future.

Best Regards,
Fourpoints by Sheraton Taipei, Zhonghe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed May 21, 2013

We stayed at Four Points Taipei for a total of 3 nights. Elite SPG membership recognition in this property is good – room being upgraded, SPG member floor and also the standard choice of extra bonus – bonus points, complimentary internet access or beverage to choose from.

Room size was ok and the room amenities are good. Staffs are friendly, speaks and understand English and helpful. Breakfast package offered in the room package are semi buffet style – you get to choose to order a main dish and they are also a mini buffet spread. Food selection was good.

We also dine in Red for their dinner buffet. At NT$500 per person, you get to choose to order a wide variety of dishes – truly value for money. The food quality is good and the staff is attentive and friendly.

We also enjoy the dining experience at the Bar located at the lobby area. The menu offers a quite large variety of food – both Western and Oriental.

The gym and sauna room is located at 4th floor and the hotel does provide complimentary taxi services to the nearest MRT station at selected time period.

Though the hotel location is quite far from the city center, overall, it is a pleasant stay for us at Four Points Taipei.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
webservice, Guest Relations Manager at Four Points By Sheraton Taipei, Zhonghe, responded to this review, May 23, 2013
Dear AK2726,

Thank you very much for taking time from you busy schedule to give us your comments. It is our great pleasure to learn that your stay with us was a comfortable one and our services met your satisfaction. Your compliments to our service team are highly appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member,

We shall look forward to welcome you back in the future. Should you need any assistance from Four Points by Sheraton Taipei, Zhonghe please do not hesitate to contact us.

Best Regards
Hotel Management Team
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London
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 4, 2013

Zhonghe is a suburb of Taipei city and if you can stay in this part of town the Four Points by Sheraton is good value and very nice. This hotel is very well appointed with fair sized rooms, nice beds, good bathrooms and is extremely clean and modern. As a property, this is a great hotel but it’s not for everyone, it’s not close to anything, walk outside the front door and there is nothing around apart from local houses and scruffy shops. Fortunately there is a shuttle to the local subway which will get you downtown or close by for shopping or food only a cab ride ($3.5) to the Global Mall you will find another island of modern shopping. On the fifth floor there is Fridays, a really good Thai and an excellent Szechwan restaurant while on the fourth floor there is a food court with Teppanyaki, burger place and cafes. This is a great mall open late with many useful stores from Muji, Working Home, Mothercare, Daiso and a supermarket. Clean tidy bright good value, this mall is easy to shop and pleasant. The Mall is an example of modern Taiwan very expansive and well laid out. This is not the Mall by the rail station which appears to have the same name and perhaps 20min away.

The Four Points has a good ground floor bar and coffee area with substantial western meals available and served in comfortable surroundings. Like all Starwood properties the staff is well trained and keen to help. The doormen speak English and will quickly find you a cab and help the driver understand where you want to go. The property is good value but it is out of the way and really geared towards business customers.

For around a $100USD its very good value but check Sheratons online booking site for an accurate price.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2013

Out of our 3 weeks stay in Taiwan we spent the equivalent of one week in total at this hotel. It met most of our needs and was very comfortable & economical, with very friendly and helpful management and staff. It is a quite a distance to the international airport, but there is a fast bus stopping at the foyer door - regularly going direct to the airport and very cheap and good.

If you walk left from the foyer front door of the hotel for around 5 minutes, you will find all types of good eating places very nearby, including a good 'hot pot' that also caters for vegetarians: plus many small shops.. 7-11 tnext door within 2 mins walk left. (If you go in most other directions you will not find much to eat nearby). The hotel provides a free taxi at certain times, to the nearest MRT, which is a 10 minutes taxi ride away. (Other times the taxi is equiv. to about US$3 fare). Catch the taxi backto the hotel from the rank at the MRT - next to the bus stop, which also has buses going right by the 4 Points Hotel, Best to get a one day or 2 day or 3 day or wkly transport (including MRT) ticket & there are plenty of buses to everywhere in Taipei including to connect with all of the MRT stations. These tickets will even take you out of town to many places and to the volcanic national parks etc.

There is an extensive night market and restaurant area at the end of the MRT line nearest to the hotel. It is a good base for travellers making day trips out into the regions and countryside, as well as for touring all over Taipei such as Xin Beitou & thermal valley. Once on the MRT, you can connect to anywhere in Taiwan very quickly and cheaply safely & reliably. We would recommend this hotel to all of our friends. It is safe & clean & suitable also for business people; and the staff have excellent English & good local knowledge & travel advice.

Room Tip: Ask for a room NOT overlooking the noisy motor transit exit. Most other rooms should be quiet. The m...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
webservice, 客戶關係經理 at Four Points By Sheraton Taipei, Zhonghe, responded to this review, April 29, 2013
Dear Gotwoneer,

Thank you very much for taking time from your busy schedule to provide us your valuable comments.
It is our great pleasure to learn that your stay with us was a comfortable one and our services met your satisfaction. Your compliments to our service team are highly appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member.
We shall look forward to welcoming you again in the future.

Best Regards,
Fourpoints by Sheraton Taipei, Zhonghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Points By Sheraton Taipei, Zhonghe

Address: No.631 Chung Cheng Road, Zhonghe District, Xinbei 235, Taiwan
Location: Taiwan > Xinbei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#6 Luxury Hotel in Xinbei
#7 Best Value Hotel in Xinbei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points By Sheraton Taipei, Zhonghe 4*
Official Description (provided by the hotel):
Four Points by Sheraton Taipei, Zhonghe is located in the city center of Zhonghe, next to the ramp to the second northern highway that offers fast and direct access to Tao Yuan (CKS) International Airport and Taipei city center. It only takes 20 minutes between downtown and hotel. For transport into Taipei city by MRT, Ching An station is less than 10 minutes by car. Because the hotel is built in the newly developed eastern business district of Taipei, closed to industrial and commercial areas, it’s the best alternative for discerning business travelers.Stylish and fresh, Four Points by Sheraton Taipei, Zhonghe has 126 beautifully appointed rooms, some with spectacular views over Taipei and in a variety of room styles and sizes. It has many more features to meet the expectations of those business travelers requiring short or extended stays in Taipei.Food & Beverage Lobby, restaurant and meeting rooms are equipped with Cisco Wireless Local Area Network to allow Internet access in all public areas for those who like to work from their notebook computers.The BarThe elegant and lively Bar with adjacent terrace offers a relaxing ambience in the bustling business district of Zhonghe. Meet in the afternoon over a selection of home made cakes from the Deli counter, coffee and tea, or fresh fruit juices. After work, The Bar offers the perfect setting to unwind with light snacks, set menu, beers, mix drinks or a cocktail.The RedThe contemporary and elegantly designed RED at the second floor features exotic Chinese cuisine. Sumptuous choices of east and west dishes in all you can eat style are offered to satisfy various desires.The BallroomMeetings, presentations, parties and banquets are the business of our professional catering team. Divisible into four rooms of different sizes, the ballroom can be set for any occasion from six to 360 persons. Complete technical equipment and a large choice of Asian and western menus are designed to make any event a success.The Health CenterFor hotel guests only, the Health Center includes a gym to allow a complete workout at your own pace, and separate male and female Spa with Jacuzzi, Steam Room and Sauna.The Business CenterThe Business Center offers the convenience of a fully equipped temporary office for the business traveler.TransportationZhonghe District is linked by Mass Rapid Transit system extending in all directions. As Zhonghe City expands fast, it is one of the designated technology industry parks in Taipei catering to the manufacturing, electronics and information technology industries. Getting around is easy with the Mass Rapid Transit system and the second northern highway adjacent to the hotel. Taxi calling service is provided and bus stations are also close by. Hotel underground parking is available. Valet parking is provided upon request. Should you require car rental service, all of us would be happy to assist. ... more   less 
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Also Known As:
4 Points Chung Ho
Four Points Chung Ho Hotel Xinbei
Four Points Taipei County
Sheraton Taipei County
Taipei Four Points
Four Points By Sheraton Taipei, Zhonghe Taiwan/Xinbei

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