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“A pleasant and relax stay” 4 of 5 stars
Review of Full Moon Spa

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Full Moon Spa
No.1, Lane 85, Wulai Street, Wulai District, Xinbei, Taiwan   |  
Hotel amenities
Ranked #6 of 139 Hotels in Xinbei
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“A pleasant and relax stay”
4 of 5 stars Reviewed January 4, 2013

This hotel is well situated in Wulai old street. It is surrounded by many small shops that sell food and souvenirs.All hotel rooms are either in the second or third floor as the hotel was built on the slope of a hill.The room given to us was spacious and clean,with big wooden bathtub that supply hotspring water attached to each room.There are also big communal spa provided for men and women in second floor.We were given breakfast and yummy dinner sets for the two days we stayed and the staff were friendly and helpful.The only setback is that we needed to climb a few steps from the lobby and walk through the open air to our room .

Room Tip: Choose rooms that face the hill and river
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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50 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Singapore
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 12, 2012

Landscaping of the hotel blends well with the lush greeneries of Wulai, and its location on Wulai Old Street was very convenient with rows of Atayal restaurants and snack stalls beckoning. The deluxe triple room was very spacious, and the wooden tub was large enough for 2 adults and a kid to enjoy family time together.

The reception staff were always smiling and willing to help, and requests for hotspring water via the phone were always met instantaneously.

The breakfast and dinner that came with the room were just average, especially given the choices available along the Old Street.

We are already looking forward to a return to this hotel to enjoy hotspring in chilly winter.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
99 reviews 99 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 12, 2012

This is a wonderful place for a quick overnight say from Taipei - just a nice 30 minute bus ride from Xindian through the mountains gets you there. Ask for Wenting Chang if you speak English - she was a wonderful resource and has a great laugh. We chose the larger 7 ping rooms on the 2nd floor - very spacious with a wooden hot tub looking out on the river, beautiful rooms with lots of wood, as in much of the entire hotel. The separate men/women baths are very clean and pleasant with sauna, steam room, hot and cold pools and a lounging area - would seem to be a great rainy day spot where you could spend most of a day. We went with another couple visiting us from the US - we all had massages. Both myself and the other guy thought the male massage fellow gave a great and very professional massage - one of the best ever for both of us. With breakfast and either a dinner or lunch included, nice mountain and river views, this place has it all - just doesn't get much better!

Room Tip: Worth a bit extra for the larger 2nd floor rooms if you are a couple.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 2, 2012

Fell in love at first sight with the charming resort built and designed using cypress wood. In-room bathtub with hot spring water and jaccuzi provides great relief for soothing tired muscles after the uphill hike to Wulai Waterfall. There is also a steam room, sauna, and separate men and women hot springs area for one to rejuvenate - I nearly gave this gem a miss because bathers are expected to enter the water fully nude... The outdoor dining area is also a fantastic place to chill out in the evening with view of the hill and river. The staff are very friendly and attentive; dinner served is yummy too! Overall, Full Moon Spa is definitely a fabulous choice for a relaxing getaway!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
little red dot
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 12, 2012

There's nothing much to do in wulai except soak in the hot spring and go for walks in the small street n to the waterfall area but It was a nice break from the crowds of the city. One good thing abt this hotel is the dining area especially...with a view of the river...the breakfast wasn't that great but the dinner of only 3 options was pretty good...maybe cuz it was a hot meal after a long rainy day ;-p there weren't that many guests prob due to the typhoon that just passed over Taiwan....the room was Japanese style...the hotel hot spring was nice n clean n had 3 diff pools with water jet massages...temperatures were ouch, just nice n freezing...n had lounge chairs for relaxing n sauna n steam rooms...had to be butt naked with mostly old ladies though...service was always friendly....overall a nice place...I'd come back again definitely...

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2012

This is a charming hotel in a lovely location. Some of the decoration in the room was looking a bit rough around the edges, but the private Japanese-style bath tub and lovely views more than made up for that. All the staff were very helpful and friendly. They gave us extra water for hiking so we didn't have to go to the shop to buy any. The food was simple but good chinese-style meals. Choice of 4 different dishes. We ate on the terrace overlooking the river and hillside every day. All in all a very relaxing little place and we'll almost certainly go back.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2012

Room and hotel with the decor of Japan house
The surrounding mountain and river view is awesome
Staff are really will to help you. The dinner included is delicious and valuable.
Highly recommend!

Room Tip: Room and hotel with the decor of Japan house The surrounding mountain and river view is awesome...
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  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Full Moon Spa

Address: No.1, Lane 85, Wulai Street, Wulai District, Xinbei, Taiwan
Location: Taiwan > Xinbei
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Xinbei
#12 Best Value Hotel in Xinbei
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Full Moon Spa Taiwan/Xinbei

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