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“Good hotel, excellent staff” 4 of 5 stars
Review of Hotel Regalees

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Hotel Regalees
No.89 Syuefu Road, Danshuei Town, Xinbei 251, Taiwan   |  
Hotel amenities
Ranked #78 of 141 Hotels in Xinbei
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Good hotel, excellent staff”
4 of 5 stars Reviewed June 30, 2013

Stayed here for a conference at Tamkang University. Was given a room on the 13th floor, facing the mountain.
The room was average-sized, with a small but clean bathroom. The walk-in shower had plenty of water pressure, but the hot water tap seemed counterintuitive (clockwise = less, not more). The refrigerator and kettle/thermos were very useful. The only real minus points for the room were the carpet, which needed cleaning (we were grateful for the provided slippers), the WiFi access (very weak signal: solved using the wired broadband port and our own portable router), and the old, but still serviceable, CRT television. We heard a bit of noise from neighboring rooms: in the main, this had more to do with the other nearby guests (e.g. leaving their room doors open onto the corridor) that the building construction, but the walls aren't impressively soundproof.

Breakfast was comparatively good: a reasonable selection of Western options as well as Chinese breakfast staples. To be picky, there was no yoghurt, skimmed milk or decaf coffee, but the general selection was good enough, and the breakfast restaurant on the ground floor was a very pleasant environment in which to start the day. The only other hotel restaurant we visited was the banquet room on the third floor (for the conference dinner), where the food served was generally good.

One particular high point of this hotel was the *very* attentive and helpful staff. The desk staff had very good English, the restaurant staff a little less so, but all had a dedication to service that would put to shame a few much more expensive five-star hotels. When extra bottles of water were requested on several occasions, they arrived at the room door in about a minute. This is even more impressive given that the elevator trip from the lobby desk to our door took a absolute minimum of 45 seconds. We were also greeted every time we left or re-entered the hotel.

The hotel is a short walk (but probably not advisable with luggage, as the street is cramped) from the Danshui MRT station, which has a shopping mall and plenty of Western fast food chains and coffee shops with a 200m radius. Also just by the MRT station is a good running/cycling path which runs both ways NW/SE. The path SE (about 5.6 km to a red bridge crossing the river) has fewer twists and turns and is better for running, and the path NW is better for a leisurely stroll. Be careful here, as the cyclists can be as cavalier about speed and safety as the ubiquitous motor scooter riders are on the roads and streets.

Room Tip: A high floor
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 7, 2012

I stayed at the Hotel Regalees in Nov/Dec 2012 on business. The lobby was impressive, high quality. The hotel was clean and comfortable. The rooms are not large but adequate and I think at least average size for this area. The bed was a little bit firm, the bathroom clean, the plumbing worked great and plenty of hot water. The internet was intermittent in my room the first day but worked well thereafter, and worked well in the lobby/breakfast area; the speed was adequate. The thermostat controlled the room temperature to my desired setting.

The staff were very friendly and helpful and there was always someone who spoke adequate English if you needed help. If you need an iron/ironing board the staff will bring one up to your room pronto. Each day you had a couple new bottles of water put in the room.

The breakfast buffet was better than average, with a large selection of local fare and a small selection of western fare (corn flakes). I typically ate ham, pork dumplings, seafood, vegetables, toast, and juice. The hotel has two other restaurants on different floors but I did not visit them.

The fitness center is quite dated, I don't recommend using the equipment for safety reasons, but I gave it a two-start ranking because it had a pool table and tv. There is a spa with his/her hot tubs and saunas, but this was only open on Friday. I did not partake but peeked in and the facility looked clean and up-to date.

This hotel location would probably not be considered "prime" for most visitors to the Taipei area. It is located at the end of the local MRT line, and it was around 45-50 minutes via MRT to downtown Taipei (with a transfer) or to see the most popular attractions. Luckily the MRT station is just a five minute walk from the hotel. There is a convenience store and a bakery a couple blocks away to pick up a Taiwan beer an put it in your hotel fridge. Also, right across the street is a restaurant with good ambiance, local fare (did not sample it), and inexpensive 22oz Taiwan beers (did sample). Down the block is a nightclub sort of establishment with a few pool tables, plenty of lounge seating, a bar, higher beer prices, and few patrons.

Other dining options are at the MRT station, where you'll find a Mr Brown's and a Domino's Pizza and McDonald's and Subway across the street if you are looking for a known food alternative to the local fare. There is also an outdoor market along the river/bay right behind the MRT station, with a great variety of food options and a park where folks come to relax and watch the sunset. From here you can take a small ferry across the river to another bustling market area with food, shops, and a bike path along the river for biking/skating/jogging.

So in a way, although the location is not perfectly convenient, it does force you to do some exploring. And the five minute walk and five minute MRT trip to Tamsui is similar to the time it would take to walk 10-15 minutes from a more central hotel to a restaurant. And visiting attractions always takes some form of transportation time. The MRT is clean and comfortable and inexpensive, but if you want to take a cab, they are also very inexpensive.

If you are visiting ASUS HQ, this hotel is a decent option as it is ~25-30 minutes via cab or a few MRT stops away.

Another upside to the location: there is a running/biking path that runs along the river, easily accessible behind the MRT station.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunshine coast
Top Contributor
146 reviews 146 reviews
65 hotel reviews
Reviews in 45 cities Reviews in 45 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 7, 2012

I've stayed at this hotel a number of times. The front desk is friendly, and managers fluid in english.
Free wifi, and decent business center. No cost to use the centre.
The hotel is near the MRT and near Tamkang University.
A 10 minute taxi read to the a great local spa - endless mineral baths. Truly worth going.
The breakfast is mediocre at best. Sometimes there is fruit, sometimes not.
The rooms tend of have great views, however, the carpets do need an overhaul.
The gym is really not a gym, just some old thread mills.
The price of the hotel is great.
Best hotel in Danshuei.

Room Tip: High floors facing the sea. Away from the elevator, which can be noisy and slow.
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
115 reviews 115 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed April 26, 2012

Stayed in Hotel Regalees last April 20 to 23, , got it for an average of 3000 nt $ a night. Rate comes wi ith breakfast which was not spectacular but good enough, a mini Chinese spread on one side and a Western spread on the other. Beds are good to sleep on , pleasantly firm, but not rock hard, housekeeping was good, room is very clean and spotless so as the bath room. The only complaint I have is the room lacks a personal safe, so we just kept our valuables locked inside ourluggages. Staff are very efficient, fast check in and check out. Across the hotel is a 7-11 like store where you can buy your basic toiletries and some Taiwanese snacks for going home gifts like pineapple cakes , rice crackers, etc., along Syuefu Road are some good restaurants where the locals go, was frosted with the 1st hot plate rest on the left, lines were long, so we ate at 168 restaurants which serve local peacock clams, fresh and succulent, same goes with the stir fry cuttlefish, Restaurant 168 which we found out the next day, it opens during dinnertime only. Along said room are small chain pharmacies and boutiques and bread hops. Please note hotel is a pleasant 10 minute walk from Danhui station Exit 2, and travel o other parts od Dnnshui is a breeze because, the local bus depot is located beside the mtr station. Will definitely come back to this Hotel. If given the chance..

Room Tip: Higher floor rooms got a better view of the danshui river,
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Regalees

Address: No.89 Syuefu Road, Danshuei Town, Xinbei 251, Taiwan
Location: Taiwan > Xinbei
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #78 of 141 Hotels in Xinbei
Price Range (Based on Average Rates): $
Number of rooms: 168
Official Description (provided by the hotel):
Surrounded by Tatun Mountain, Guanyin Mountain and Danshui River, Hotel RegaLees is situated a 10-minute walk from Danshui Old Street and Fort San Domingo. Offering free Wi-Fi access, it also features 3 dining options, a fitness centre and a sauna.The air-conditioned rooms offer a wardrobe, cable TV, a fridge and an electric kettle. The en suite bathroom comes with toiletries and a hairdryer.Guests can go for a massage, play a game of billiards, or use the business centre. Travel arrangements can be made at the tour desk.Dining options include the outdoor garden cafe, light meals at the RegaLees Cafe or Chinese delights at the Cantonese Seafood Restaurant.The hotel is a 5-minute walk from Danshui MRT Station and a 10-minute walk from Danshui Ferry Pier, which is a 5-minute ferry ride from Fisherman's Wharf. Songshan Airport is a 40-minute drive away, while Taipei Main Station and Taoyuan International Airport are an hour's drive away. ... more   less 
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Also Known As:
Hotel Regalees Taiwan/Xinbei

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