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“Very nice public hotspring” 4 of 5 stars
Review of Wulai Pause Landis Resort

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Wulai Pause Landis Resort
3.5 of 5 Hotel   |   No.88 Section 5, Xinwu Road, Zhongzhi Village, Wulai Town, Xinbei 233, Taiwan   |  
Hotel amenities
Ranked #19 of 142 Hotels in Xinbei
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Very nice public hotspring”
4 of 5 stars Reviewed February 15, 2013

Booked this hotel to try out hotspring in Wulai next to nanxi river. Location is just a few steps from the bus stop of bus from Taipei and along the street. The room we booked is facing the river so the view is pretty good. Food, snacks and drinks at the mini bar are all included in the room price so you can enjoy the snacks at night given that there is no convenient stores near the hotel. LAN and wifi are both available for free. Rooms are spacious however will get very hot very quickly if you use the in-room private bath. Comparatively, the public bath is much more spacious and there are pools of different degrees to enjoy. There is sauna and sunbeds and also drinks and magazines provided in the public bath too. It's a pity that each person staying in the hotel can only try out the public bath once since it's so enjoyable that we would want to try out the public bath the next day again.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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65 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2013

You will first be greeted by the friendly smiles of the staff. The room has a private hot spring tub hot/cold water from the natural hot spring water. All snacks, drinks and fruits are complimentary and stock up daily. The resort's public hot spring bathe is fantastic with superb view, open air, different temperature pools and jaccuzi facilities. The restaurant is a must to dine. You will be overwhelmed by their superb service. The resort has a bus stop right in front. The direct bus starts from Taipei Main Station. Out from hotel and turn right, 30mins walk will bring you to the magnificient Wulai Waterfall.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
264 helpful votes 264 helpful votes
4 of 5 stars Reviewed December 19, 2012

A 4 stars rated spa hotel in Wulai city about an hour plus trip from taipei city. You need to hire a Taxi/van to this surburb city. There is a in-room spa with hot spring water in every room. You can also enjoy the larger spa hot spring water in different pools within the hotel complex where you can spa in your "birthday suit". There are different floor levels for male and female quests to enjoy in their own privacy. You can comfortably enjoy yourself with the various types of high pressure jets in the pools. The changing and bathing areas provide you with all you shower needs etc. You also need to exchange your rooms spa voucher with the reception staff before you are allowed into the pool-areas. Children below 12 years are not entry.

Room Tip: Every room has its own hot spring spa pool, so your can enjoy yourself in privacy.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
62 reviews 62 reviews
44 hotel reviews
Reviews in 26 cities Reviews in 26 cities
334 helpful votes 334 helpful votes
4 of 5 stars Reviewed December 18, 2012 via mobile

This was my first time to Wulai, and I choose Pause Landis since Landis is a big hotel chain in Taiwan.

The hotel deco is nice, reception area is spacious. Sevice is good, but can be more friendly.

Taxi pickup and drop off is at underground car park, making it very convenient under rainy days.

Photos in their official website give you the impression that the hotel is in a remote area, in fact, it is situated right on the main street. There is a convenience store just 2 mins' walk away. But once you are in the hotel, you do feel that you are in the midst of a natural forest.

We have booked a river view room, the in-room bath tub is excellent, while the other amenities are just adequate.

The resturant's deco and service are nice, but there are rooms for improvement on food.

I found the outdoor DIY activities more interesting than the indoor ones, if the hotel can provide more flexibility, it would be a lot nicer.

We paid a visit to the hotel's public hot spring too. Male and female are seperated, ambience is excellent and facilities are great. Worth a visit.

Do check out their package deals, price maybe lower than just booking a room.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2012

It's a place with high quality and reasonable price. Easy transportation, bus 849 stop directly next to the entrace. i went there for the public hot spring during work day, seperate from male and female, naked inside. It's clean, large space, with plenty of facilities in a semi-open air. Wonderful view of mountain and river conforts the body and soul very much.
I come to loving winter. It's highly recommanded.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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new york
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 10, 2012

How to get there:

Pause Landis can be easily accessed by 849 bus near Taipei Main station (the park, not the actual Main station. The bus stop is closer to NTU hospital) It is only one flat fare of NT15(50 cents USD) If you are more south, you can take the MRT to last stop Green Line Xindian & the 849 bus is literally behind the Tourist Information booth(not the MRT info booth) Boarding at Xindian might result in no seats, so you might have to stand with your luggage. If you have large luggage, the back of the bus usually has a spot to put it on top. This bus ONLY accepts EasyCard(deposited card) NOT TaipeiPASS(unlimited). Some bus drivers, ask you to pay first when boarding, some only ask you to pay when you leave. (Hence, you pay only ONCE) If you have more than 2 pieces of luggage, I recommend you to take the cab.(about 40+ USD from Xindian station, 50+ from Taipei Main station)

If you do not understand Chinese, it is best to show the bus driver, in large print - the chinese characters of the hotel when boarding.(Taipei area bus drivers are very nice despite their low pay, just say thank you in Mandarin after asking) Since it is not a major stop/pickup point you will have to press the "get off" button in advance.(unless there is a pickup or someone else presses the button) The hotel is located on a very straight street, and in the middle of a semi-lively town. It is very hard to tell the difference between towns along the way, but it is about 30 minutes into the trip from Xindian. Pause Landis is located in second to last town(last town being Old Wulai St parking lot) Even if you miss the hotel, get off at the last stop(a parking area close to Old Wulai Street) and retake the same bus that loops back around again. It is best to google map Pause Landis to get a feel of the location. The bus stop toward Wulai is literally right before the front of the hotel(on the right side) so keep an eye out. Also sitting on the right side toward Wulai will give you a good tour like views.

The Hotel:(booked via Agoda)

The beautiful modern looking hotel(much more beautiful exterior look than Volando)is situated smack middle in the town of older, traditional Asian small town like buildings. The glass elevator you see on the outside of the 'courtyard' is for downstairs parking. For people driving there, the underground parking lot is a little pass the main entrance(on the other corner of the same building), if you are driving in direction toward Wulai. The courtyard is excellent for picture taking. The right side large doors is for the restaurant(for the free breakfast buffet, and lunch/dinner) So proceed to the left doors. As you enter these doors, on the left you will see their Teahouse restaurant.(Highly recommend to go there for the Afternoon Tea Set, $660NT only served from 2pm-5pm. Very comfortable sitting area and view with chinese/japanese magazines) Make a little U turn and you will see the front desk.

FRONT DESK staff were very nice, although they will rigidly follow the 2pm check in time. You can wait in the relaxing lobby, although if you have a bad back it will not be good for you as most seats lack back support. Only a few select speak excellent English, but most of the staff can speak it somewhat. The front desk can even hold your luggage if you are ultra early, so you can venture off to Old Wulai Street.(15-20 minute walk in sweltering sun, or possible long wait for bus) You will then be given a packet, which includes your room key and a dining pass(breakfast buffet is 7:30am to 10am) and public bathing pool pass(8am to 10pm) for each person for each day you are staying there. You then get to choose a newspaper to be slipped underneath your door every morning. For English it is either Taipei Times or China Times, both Taiwanese papers. I randomly chose Taipei Times, which was quite a good read.(At this time, there is a governmental bribe scandal going on, but it also talks about many political and social issues in Taiwan) There is always complimentary candy at the front desk, the chocolate chews and the cantelope hard candy are the best.

THE ROOM we booked was a MOUNTAIN view room, the lowest grade room they have. I was glad they put us on the 3rd floor as it provided some elevation. The fourth floor is the highest. (although an unlucky number)The large window view includes the mountain and the not as nice looking town. During the morning, the sun will bombard the mountain view rooms(all rooms facing the town side, are considered mountain views) There are black shade filters and also thick curtains, but they are not enough(many unclosed areas allow sun to come in) and if you get easily awakened by sun - you will wake up early.(Coincidentally, just in time for the free breakfast). One glaring thing is that if you are the type of person that gets easily hot - their strongest Air Conditioning setting might not still be cold enough.(AC controls located by the bed) This is true for all areas in Pause Landis, EXCEPT for the lobby area - where the A/C is quite blaring. Although there are two wide A/C panel vents, only the panel not facing directly to the bed blows A/C. During the day, it can get quite tepid in your room, but at night it is okay. The room we checked in had a barely functioning mini-fridge, but once we called about it, someone asap came up and remedied the problem by physically carrying another mini fridge which worked.(although still not the coldest fridge). We were first worried that the A/C wasn't working, and a worker was sent asap to check on it. Everything is complimentary on the counter, you get 1 three piece oreo cookies, 1 asian sun-chips, 1 Doritos, 3 random fruits(usually it's past ripe), 2 instant noodles(spicy & non spicy), and two different mini can sodas(Coke, and Taiwanese sprite) 2 bottles of mineral water(not distilled) and tea packets are also included. All these are replaced if you use them, each day. <Please note: The Taiwanese are very environmental friendly, so place your bottles/cans outside the garbage can. They will recycle it.> The hot water heater is located on the bottom drawer on the right side. The on the wall TV size is INADEQUATE for the room of that size(it's quite a large room), and quite outdated. They have 3 different remote controls, one for cd player, dvd player, and the TV. Channels 60-70 usually have all the Hong Kong(Mandarin) and American movies(English). All other channels are generally Taiwanese talk shows, drama, and others. They do play many Yankee and Texas Rangers baseball games. The King Size bed is very comfortable and still firm. The housekeeping staff comes around NOON - so plan accordingly. There is an option to replace your towels everyday, but they will mandatory replace your linens everyday. The gray carpet that starts after the bathroom area felt very clean, however there were two large yellow marks near the window. The counter table provided a fold out mirror, where you can also place your toiletries inside. The bathroom was very nice, and the hot spring bathtub was very clean and adequate size for two adults. Wash yourself first in the stand in shower, as your tub fills and then enjoy a relaxing dip. The toilet has a very powerful flush. All the toiletries they provided were adequate, although their shampoo and body wash are quite generic. Their in house slippers are VERY comfortable(not cheapo ones) and replaced at least once even if you are still using your old ones. Their bathrobes are very comforting after a dip. Hair dryer is located outside in the fold in mirror. The large closest houses the bathrobes/slippers. All the lighting is toward the bed side, so you might have to move a standing lamp by the bed close to the fold out mirror to actually see yourself to put on your make-up/etc. The Wi-Fii is VERY weak, and you will barely get any reception by your bed. Make sure when you leave for the day, press the "Clean Room" button and see if it is lighted outside the door. They key is required to activate the entire room's power(including A/C-so the room will be kind of hot when you return), and make sure you remove it when leaving. Press the "Do Not Disturb" when sleeping, especially if you sleeping past noon.

BREAKFAST: As far as I know, any room booked includes a free breakfast buffet which starts at 7:30am. Make sure you bring your breakfast coupons for each person for that specific date. The waitresses service varies, as everyday seems to be a different set of waitresses. Some are very friendly, some are straight to the point. When you come in, you generally can pick you own seats. Give the coupons to the waitress, you are allowed coffee OR tea per person and allowed either an Egg Omelette(really good) OR Noodles w/beef ball & accessories(good) for each person. I do not believe you are allowed seconds for these.Each table there is a small cup, where the waitress will place small clips after you are served your coffee/tea and omelette/noodles indicating that each person was served for a specific item. The self-serve buffet itself was the same for the past 3 days spent there.(except for the fruit). The buffet breakfast was average, the fruit being the best(especially if you get mangoes). Like most Taiwanese hotels, there is always rice porridge with condiments on the side, regular rice, and congee.The rice porridge is very watered down. The daily carb dish (dried mai fun w/mushrooms,etc.) was subpar, and the tea eggs were okay and cracked open for you.(great to mix with the noodles) The other dishes were unremarkable. Because of the air conditioning, you will get quite hot after eating. I did not try the lunch or dinner at Pause Landis since it was not included in the booking.

PUBLIC BATHS: When you book any room, you are allowed to use their public baths for free.The male public baths are located on the lowest floor, providing a true Wulai experience, as it makes you feel like you are close to the river. The female public baths are located on the 1st floor - hence minus that feel. You are required to hand in your public bath coupon to the front desk, where they will give you a key. When you enter, an attendant will usually be there and explain to you what to do. Most speak some English. First take off your shoes as you enter the locker area(straw mat area). Then you strip naked but you can put a towel around your waist. (For women, you can wrap your towel from your chest on, although they do not have extra wide towels - you will need another towel to wrap your bottom) The key lock operation is kind of weird, so ask the attendant how to use it first. Inside your locker you will have two towels and a pair of slippers. Walk to the showers(there are shower stalls) and take a quick shower. Then wrap yourself up again and go toward the public baths. Be aware many decide not to wear anything the whole time. You are not allowed to wear towels in the bath, but you can leave it close to you on the side. There are FOUR areas in the public baths, the two closet to the river is the 1)Cold pool, which i didn't go and 2) the normal temperature pool with 4 different types of waterfall splash faucets. This was the best one and you must go. The other two baths are located in 'underpass' of the building, so it doesn't feel as good. One bath is extremely high temperature, and the one one is water spa, where you can lie back and enjoy a jacuzzi like experience. If you are shy about revealing yourself, the most quietest time is during the weekday 8am - 9am and 9pm - 10pm. During the weekends, it can get busy all the time. Remember, it costs 900NT(30 USD) for outside customers to use it, so try to take advantage of it! Remember, you are only allowed to use it ONCE per day per person, and missed days can't be made up.

PRIVATE BATHS(OUTDOOR/INDOOR) are also available to people who already booked the hotel and you are given a discount. We rented a outdoor spa 'room' which was ordinary $2500NT and we paid $1750NT for 1.5 hours.(Do not rent one with a 'bed' if you already have a hotel room, because it defeats the purpose. Those rooms are usually for people who come only for 2 hrs or one day) The front desk counter has a book which shows you all the private rooms, and you can ask for recommendations, Some spa rooms hot spring baths are very shallow which don't allow yourself to be immersed. The one we picked looked exactly like the one in the hotel room, but it was larger and could fit four adults. It was BEAUTIFUL. Situated on the fourth and highest floor, it allowed a beautiful view of Wulai river and the mountains. If you are sitting in the tub, you will have to move the 'fence' in a direction where you can see through the fence. When you are in the hot spring tub, you won't be able to see the river.There is also a toilet and a shower area where you can wash yourself. There is also a sink area with a mirror. There are some wooden mat shelves you can place your stuff. There are also two elastin-lined beds for you to lie on (which I'm sure will be changed everytime a new group comes in) It was a 1.5 hour of bliss. There is a phone by the door where you can contact the front desk. Also the phone rings automatically/in a repeated fashion 10 minutes before your check out time. Pick up the phone and then close it. It generally gives enough time to shower up and get dress. But for larger groups I would advise keep track of time yourself. Bring back the time card(by the sink) to the front desk. Also make sure to lock the door(located on top of door) for privacy! We went during 5:15pm to 7:45pm and it was perfect as it allowed transition from day to night setting! Although the sun doesn't set this direction. Also available for rent is a Water Spa outdoor and indoor room, which has a jacuzzi like settings to massage you.

LOCATION is perhaps Pause Landis greatest weakness. The main attraction of Wulai is Old Wulai Street, and the waterfall/gondola - and Pause Landis is quite distanced from them. During the hot seasons, it is a sweltering 15-20 minute walk uphill/downhill on a two directional small main road, where bicycles, mopeds, the 840 bus/trucks/cars both share. So be careful, as there are lots of twists and bends. It is a 50 minute walk to the base of the waterfall from Pause Landis(yup, we did it) - BECAUSE the little mining cart trains hasn't been working for 3 months already due to structural weakness of the mountain(flooding)which has causes some rockslides. The mining cart trains are right across the second bridge(after walking through Old Wulai Street). If you can find Helen's Cafe(from here walking to waterfall takes about 30 minutes), walk another set of stairs up to find the mining cart station. Taxi's are camped at this area, hoping tourists will not walk to the waterfall.(The town located at waterfall base is entirely touristy) Taxi's are also camped at the last stop of the 849 bus(Old Wulai parking area), and they charge 600NT(20USD) to get the the base of the waterfall from there. The 849 bus operates at 15 minute intervals, but passed 8pm they start to operate at 30 minute intervals. The 849 bus operating at night is NOT reliable, we waited for a long time and decided to walk back in the dark instead and still no bus passed us!) At 12am, all buses stop but it's moot point, as all the shops generally close by 10pm. We went during weekdays, so it wasn't busy at Old Wulai Street, but I heard on weekends they close at 12am and it is very crowded.

THE TOWN PAUSE LANDIS is situated in has some local charms itself. If you don't feel like go to Old Wulai, right across Pause Landis there is a street cart with EXCELLENT fried food! They close ultra late - till like 4am in the morning. It has EXCELLENT fried chicken! and FRIED SEAFOOD! And if you feel like you some Fried Chicken Butt - they have it too! Excellent food for cheap price $100NT for two pieces of friend chicken and a small bag of fried seafood. Few steps toward south of the town is a makeshift 7 eleven like store if you need drinks, snacks, etc. About a block down south is an actual 7 eleven. Right NEXT to 7 eleven, the building recessed a bit from 7 eleven and has a Large Red sign with Large Yellow Chinese characters is an EXCELLENT home style village like restaurant. Unfortunately, they don't have English menu(indicating untouched by tourism, we only went because front desk recommended it), however ask for the TOFU seafood hotpot dish, it is AMAZING. Their seafood is also very fresh, and you point out what to order first, pay, and THEN sit down and wait for food. Also, their outside stall sells noodles which is very good also. Prices are actually moderate, but seafood is not cheap in almost all parts of the world. Although the people there seem brash, they are very sincere and are actually very nice. Remember, this is the 'countryside'!

Checkout time is 12pm, the bus stop toward Taipei is situated on the opposite side, near a crosswalk. It is a little tricky, but there is a bus stop sign there in front of a hair salon. Usually you will see people standing around, that is most likely the bus stop. Remember, the bus stop toward Wulai is NOT directly across the bus stop toward Taipei. To all future visitors, have FUN!

Stayed June 2012, traveled as a couple
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Hong Kong
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65 reviews 65 reviews
65 hotel reviews
Reviews in 42 cities Reviews in 42 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 19, 2012

I think there are only 2 5-star spring resort in Wulai. One is Volando and one is Pause Landis. Having compared the room rate, no doubt to choose Landis as it is one half of Volando, although I still think Landis rate is expensive.
We joined a 2 nights package, with daily breakfast, one lunch and one fruit jam making activity. Also, we can enter the main public spring pool one time per day.
First, talk about the room. We booked the mountain view room (not river view). That means no special view from our room. We cannot enjoy the private spring with river view from our room. Room is standard setting, basic amenities. They offered free mini-bar. You can find drinks, snack and cup noodles for free. The bed is comfortable and large. I think generally the room is a bit dark without much lighting. The wall inside the room is not smooth. It easily hurt your arm or finger when you are going out or coming back. I think this needs to improve. They have free wifi. But we cannot get signal in most area inside the room. We can only access wifi in bathroom or near the door. That is crazy.
About the food, for breakfast, limited choice and taste so-so. I only love the fruit especially mango. We also had a packaged lunch in the same restaurant. It is a fusion set of Taiwanese food but in Japanese style. This tasted quite nice especially the beef and dessert. We tried to see if we can have dinner in this restaurant. Despite the expensive price and so-so taste, we opt to eat outside although there is only a few choices near Landis or need to go to the Old Street for more restaurants.
About the spring, we tried the public spring pool. It is separate for men and women. You cannot wear anything when having the spring. This is a bit embarassed. Luckily, there is only a few people inside the public spring and everyone has some distance. The spring water is very good for skin (I believe) and massage jet is also good. I think better to have the spring during night time. They also have shower room and changing room attached to the spring. Great to take a rest there.
About location, you need to walk 15mins to reach Old Street. It is a uphill and downhill road. There is no pesdestrain walkway, a bit dangerous. However, scenery is very great. You can see the blue water river and two beautiful bridges on the way to Old Street. There is a 7-11 convenience store near Landis. Good to buy some drinks here.
About transport, there is a public bus to Wulai and pass through Landis (2 stops before the terminal). But it seems many people taking this bus, not recommend if you have large luggage. We took taxi direct from Ximending to Landis, which costed NTD800. Taxi charge from Wulai to airport costed NTD1,500 and takes 60 to 65 mins.
I think Wulai is a beautiful place and there are many tourist attractions. I will return there in the future.
By the way, we experienced earthquake in the last day morning at 5am. The bed was shaking left and right for 15s. I understand this could be terrible if you were in rural mountain area during earthquake. I did not experience earthquake before and just hoped the building would not collapse (and of course no such case). Anyway, I was not able to sleep again after the earthquake.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Wulai Pause Landis Resort

Address: No.88 Section 5, Xinwu Road, Zhongzhi Village, Wulai Town, Xinbei 233, Taiwan
Location: Taiwan > Xinbei
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #19 of 142 Hotels in Xinbei
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Wulai Pause Landis Resort 3.5*
Number of rooms: 35
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Also Known As:
Wulai Pause Landis Hotel Xinbei
Wulai Pause Landis Resort Taiwan/Xinbei

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