We made a reservation for a king size bedroom with a view. When we arrived we were put into a handicap room, no TV. When I asked the front desk, I was told that we didn't specify a tv...even though it was in the room description. I replied that the room had a toilet, but I didn't request that, so where do we draw the line. I was eventually moved to another room that was fine.
Now the restaurant or dining room was ridiculously slow. We were there for over two hours. Everyone waited over an hour for their food and it was inconsistent at best. Attaching a picture so you can see how a table is setup for a group of five.