We took our grandkids (age 6 and 8) during our trip to King's Canyon. They had toured the cave two years prior and were excited to visit again. Our tour guide was really enthusiastic and made sure the kids had a good experience. When exiting the cave, I took off my jacket and my camera tumbled down a huge ravine that was littered with leaves and rocks and fenced off from the public. (very steep) The tour guide took my email in case the camera would ever be found. I was so amazed to get an email a couple of days later stating that a member of the staff had recovered it and it would be mailed to me. The camera was full of precious photos from our trip. Really above and beyond usual customer service!!
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