“thank goodness Sequoia NP is so spectacular or I would feel bad about giving this place my $$$”
We decided to visit Sequoia NP at the last minute in the busy Summer season so we were happy to find any rooms or campsite near the park available. The room was small but clean; the carpeting in our room was clean and the bathroom fixtures were new so we were all good on that front. However, given the price and the negative experience we had we will not stay here again.
From the onset the staff was not very helpful. For instance, the lamp in our room was missing a light bulb so we asked the person at the front desk for help, but he told us that he did not know where to get a light bulb. In the morning, the lodge offers 'continental' breakfast for hotel guests. There were many plastic bags full of bread and English muffins to toast; however, the toaster was not working. When we told the person who was refilling the supplies about the toaster, she simply said 'sometimes it works, sometimes it does not' with no indication that she cared at all. Then one evening we wanted to use the telephone in our room. We followed the instructions to make an outside call, and this did not work. Both my husband and I asked for help but were told by the staff at the 'front desk' that we were obviously doing it wrong. We gave up asking for their help; it was a waste of time. Interestingly though, we overheard other guests discussing the fact that their phone was not working.
To top it all off, we returned from a day of hiking to find that they did not clean our bathroom. We try to be green so not having new towels was no big deal, but the fact that they didn't give us a dry bathmat and did not even pretend to tidy it was a bit much.
I have no qualms about staying in a rural lodge that is basically a few rooms above a convenience store, but at this price, I do expect them to try, at least a little bit. To be honest, if this room cost < $100, I would not even be complaining.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.