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“Convenient Location” 4 of 5 stars
Review of Wuksachi Lodge

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Wuksachi Lodge
2.5 of 5 Hotel   |   64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262   |  
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So. California
Top Contributor
210 reviews 210 reviews
24 hotel reviews
Reviews in 67 cities Reviews in 67 cities
136 helpful votes 136 helpful votes
“Convenient Location”
4 of 5 stars Reviewed May 9, 2014

We always enjoy our stay here. The motel-style rooms are the best available in Sequoia National Park, and our tent camping days are behind us. It was cold during our visit and the room's heater worked great. If stairs are a problem for you, note that there are no elevators, although assistance with luggage can be requested. Also, it is a short uphill walk from the parking areas to the rooms. The free wifi works only in the Lodge's lobby, a separate building.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,180 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 8, 2014

The lodge is an average motel complex but in a good location from many of the parks attractions. The rooms were just your average motel room with a view of the parking lot. The service was good and the dinning room food was above average. Hey we didn't get charged for wine corkage! Did have to make dinner reservation as there are not any other places to eat close by.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, DE
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 8, 2014

Our room was quite nice. I think it was a "superior" room. It had a bedroom and a separate sitting area with a sofa, chair, TV and refrigerator. The location is convenient to both Sequoia and Kings Canyon. As a previous review mentioned it is quite a hike from the parking area to the rooms.

Our room was not ready until almost 5pm and the person at the front desk was quite rude. Not only was there no apology for the inconvenience and delay he actually looked at me like I was asking for some special favor by expecting our room to be ready at the promised 4pm. I don't think he was front desk staff--he was dressed in a different shirt from the other two people working the desk. I think he may have been a manager trying to help since it was a little busy. He should stay away from the front desk since his guest service skills are not something to be proud of. Before he came, Steve--who is front desk staff--had been very helpful, friendly and rightfully concerned over the room hold up.

It is still early in the season and they seem unable to keep up with the reservations. It will be even more chaotic when it's busier. That's a shame because the Lodge really is lovely. If the person assisting at the front desk is an example of their management it will be difficult to keep good staff.

Room Tip: The superior rooms really are quite nice--plenty of room for a family.
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 7, 2014

Recently stayed here, family of 5, children aged 12, 10 and 8. We had an extended family suite with two doubles and a fold out sofa. This hotel is the best place/only place in the park to stay as you really don't want to do the extremely winding road up and down the mountain any more than you have to. Your brakes will thank you. This was a lovely quiet place to stay amongst the trees but when there's no competition, service takes a nose dive. This place has the only restaurant and if staff tell you there's no need to book, insist on a booking. We were told only 4 bookings are made and the rest were walk ins. No other information was provided as in "you will have to fit in with us if you don't book". We insisted on a booking but took them at their word the second night. We arrived at 5.50pm and were told next booking was 7.45. We explained what had happened the night before and the host said to come back at 7. We did this, still had to wait 15 mins to be seated then we were left alone until 7.45 when someone took our order so the restaurant still managed to get us into their time slot. There wasn't enough wait staff either so make sure you have a couple of hours for dinner.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 4, 2014

We selected the Wuksachi Lodge for the location in Sequioa National Park. We were traveling with parents (75 yr old). There was no mention on any website of the fiasco required to get to the rooms. There is quite a walk on incline to get to the rooms and ramp to get to the building. Yes it is wheelchair friendly but all at a fairly steep incline.
Very disappointed. Not informed a bell cap could be sent to unload luggage. Bears in area so you could not leave any food products in vehicles.
Rooms were spacious but basic. Beds & pillows were not comfortable. TV reception was static at best.
Dining in restaurant, view was beautiful, menu had a nice selection and pricing was reasonable for the area. The server was sweet but not very good. Drinks were bone dry while waiting for food and we had to ask multiple times for everything. Maybe it is early in the season and they will get stronger in the service area...maybe.
I understand most people visiting the parks are hikers and in good shape. This is a step up from camping but with a big price tag. If you are traveling with older folks, you might want to call hotels and ask a lot of questions.
The manager of the hotel was responsive to our complaints. He offered to move us to the Grants Grove cabins in efforts to assist but it was late and we were already in our room. Grants grove was quite a distance to drive. He reduced our rate and provided vouchers for the breakfast buffet (which was good and reasonably priced at $12.95). Although we are grateful for the Managers attempts to remedy, we would not recommend the lodge. The only thing it really has going for it is the LOCATION. Sorry to say, the parks department has a lot of room for improvement in the accommodation business. They should stick to taking care of the trees and let the private industry handle visitors. TOO BAD we were thinking this would be the highlight of the trip...they could take some lessons from Oakhurst Best Western Gateway (on our visit to Yosemite).

Room Tip: ask for main level (no elevator). The rooms are 200's (1st floor is like basement).
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  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyExecutive, Public Relations Manager at Wuksachi Lodge, responded to this review, May 12, 2014
Thank you for sharing your experience, Lori. The comfort and convenience of our guests is always our primary concern. We are sorry you encountered some challenges but are please to read that our guest services team worked hard to accommodate your group and make things right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
107 reviews 107 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 3, 2014

When you want to get up close and really be in the National Park well this is the place to be complete with all types of native animals. It was spectacular and you really had a lovely peaceful sleep. The stars at night away from all the city lights are truly amazing.

Room Tip: Any room is marvellous as they are all so peaceful and warm and cosy.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 30, 2014

We came here from John Muir Lodge which was great...felt like family. When we checked in here it seemed very stuffy and formal. I had a difficult time with the front desk woman's accent and she really didn't introduce herself. Later, there was a man at the desk and it was very formal and almost hushed tones. WHAT?
The room was very nice but there was no table for eating breakfast or snacks. Also, there was no communal outside spot to hang. The lodge was okay but a bit dark.
I think the biggest complaint was that the rooms are so far away from the parking lot! In the snow, the steps weren't cleared. It seemed a little trecherous.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wuksachi Lodge

Address: 64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262
Phone Number:
Location: United States > California > Sequoia and Kings Canyon National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Sequoia and Kings Canyon National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wuksachi Lodge 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Every national park has its top lodge, the one place to stay that reflects all the park stands for. The Wuksachi Lodge® is Sequoia’s signature resort, a striking stone-and-cedar mountain lodge situated in the heart of the park and surrounded by a mighty sequoia forest and soaring Sierra peaks. Open year-round and located with the best access to Sequoia's awesome attractions, the Wuksachi Lodge was built in 1999 in a spectacular alpine setting at 7,200-foot elevation. Nestled amongst the tall timbers in Sequoia National Park, Wuksachi Lodge offers the perfect respite for anyone looking for a place to reconnect with friends, family and the great outdoors. ... more   less 
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Also Known As:
Wuksachi Lodge & Village Hotel Sequoia And Kings Canyon National Park
Wuksachi Lodge And Village
Wuksachi Hotel Village
Wuksachi Village And Lodge

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