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“Closest to trees” 4 of 5 stars
Review of Wuksachi Lodge

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Wuksachi Lodge
2.5 of 5 Hotel   |   64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262   |  
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Brisbane
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Closest to trees”
4 of 5 stars Reviewed June 28, 2013

Good housekeeping large rooms ( we had a corner suite) very warm inside even with the fans on and windows open at beginning of June,no AC. Very slow wifi everywhere. Staff were uniformly courteous. Restaurant and bar have a lovely outlook. Service was very slow 90 minutes to deliver one main course each which we ate in 15 minutes! Took our own granola and ate breakfast in the room where they supply tea and coffee as we did not want to wait again. Just pick up some milk before entering the park. Would stay again but eat in the bar as the service seemed faster.

Room Tip: Corner suite top floor is quiet
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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London, United Kingdom
1 review
3 of 5 stars Reviewed June 27, 2013

We travelled to the park to see the trees. They are fabulous - especially in the snow against a blue sky.

But we were naive - don't make our mistakes!

We were staying in the wine country betwween LA and San Diego; we are from the UK; we figured we could probably make it and back in a day, but it might be handy to have some rooms just in case.

We can't cope with the gigantic single plate breakfasts the local hotels seem to go in for; we are too used to the standard global breakfast buffet where you can pick and mix - so I think we got a cookie and a large starbucks about 11 am - and then realised that just maybe the gps was right in saying we had 300 miles to go; and about 6 hours daylight to do it in. So we had better put the foot down.

We crossed through the City and through the Valley, and began to realise there was more to California than Hollywood. There was Bakersfield, for example; and there was still about 100 miles to go. Even as we got to the park, we were looking at bushes 6 feet high in 75F heat thinking 'Tallest trees in the world?' Here? No way! Snow tyres? Snow at all?'

We were shaking like leafs when we finally arrived - in one piece, and just before dusk. In 25F and a foot of snow for the last about 15 uphill miles. All we wanted was about three pints of something nice; some decent food; and we would be happy to sit round the fire and count ourselves very lucky. Well, the vending machines didnt work at all, or maybe if you had 35c exactly; there was a jelly bean in the room; there was one packet of m&ms in the shop, which seemed to shut when it got dark ie just when folk got back in and might have wanted to buy some stuff. But who was I to say? I was blessed enough to be staying in a real US National Park.

But I was soooo hungry. Now, in the US of A and in most of the world these days, hunger is a thing of the past. 24 hour stores; 24 hour room service in fact. I don't think I have stayed in more than a handful of hotels that would not serve me a full club sandwich at 4am if I had wanted it.

But I was not in the real world of consumer choice; I was in a National Park! Aside from this lodge, the next catering option was probably 10 miles in the dark and the snow away. I was completely and utterly trapped! Now, ordinarily, a hungry guest can be put out of his misery by many means. Not here. Like other reviewers, I was told - despite being starving and hypoglycemic (to give it its technical term) at 5.45pm - that 8.30 was when I would be allowed to take my table to have the privilege of asking for a menu; and requesting something to eat. My bete noire was the young lady who controlled the entrance to that dining room enforcing a policy that appeared to be that everyone was told a) if on time, they were 5 minutes early and had to wait; b) if unreserved, 9pm was the earliest they could now expect to eat. She appeared also to be following some kind of policy that no more than 60% of tables were to be occupied at any point in time.

And yes, there was a bar; he had one packet of Hula Hoops to offer us.

Talk about abuse of a monopoly position. Have the managers here never been to a ski lodge when hot soup or hot chocolate or fruitcake is offered as an apres-ski, recognising arrivals or those who have been outside are going to want something hot and nourishing when they get back in, not four hours later?

We waited for 2 hours; we patiently asked every few minutes; explained our problem. We did not get one minute off our 2 hour sentence.

Its quite simple really. All staff need to want to see satisfied customers. Management, you need to make some changes. Here are some suggestions. You have the space in the restaurant. Maybe you could do a buffet? Maybe you could have snackboxes; maybe you could offer a limited dial in ordering service. Maybe you could have a 'greeter' who could have said perhaps they could get us some bread and cheese from the kitchen, as we were perhaps an extreme - but by no means the only case - of people/children having to wait a lot, lot longer than they wished. Maybe you could release the central control and have someone else offer a catering serice, at peak times anyway?

All other staff were friendly outdoorsy younger folk, working in a great setting. The lodge itself is fine, the food, when we got it, was ok for the US though would not pass muster in many parts of the world; the lack of flexibility in the catering offering falls seriously short in terms of global 21st century hospitality standards. In the spirit of attempting to tell people of their faults, our questionnaire survey went ignored, and the invitation to discuss our concerns unresponded to.

So the simple advice to anyone planning a trip to this Park and this Lodge is: it's quite a distance; bring all your own supplies. Count any catering there as a bonus; you do not want to be relying on it as a necessity!

If you are self-reliant, you will have a great time.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Houston, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 26, 2013

As other reviewers have indicated, this property is about the location. My husband an I stayed here in late May. We have stayed in other locations in the park. While not a 5 star hotel, it is the best of what is available. REMEMBER, you are here for the outdoor vista, not a view of Central Park. We stayed in a suite room and it was clean and had everything we needed--very spacious. While getting to the room is uphill from the parking area, it is "doable". The front desk offered to assist with luggage. Just don't be too proud to accept if you think you might have trouble. I.e.altitude or age, children etc. We are older and didn't have difficulty doing this ourselves.
Make sure to walk to Lodge-short, pleasant path closer than seems at first glance. I must address the food issues in other reviews--maybe it seems a little pricey ( not to me) but remember the delivery trucks have to make the same drive you just made for delivery. The restaurant is not intended to be a "fast food" joint. Slow down and enjoy!, if you want a "hurried" meal, make the very short drive to the campground! My only complaint here is wi-fi service. Front desk said they were having trouble so don't know if this issue was just while we were there, but if you must have this service, be sure to ask. It DID NOT work while we were there. HINT: Be sure you purchase a phone card if you need to make calls--as we already knew, there is no cell service. Overall well worth the stay!,

Room Tip: Opt for a suite--they are corner rooms and worth the extra.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cape Coral, FL
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2013

My wife and I enjoyed our stay at the Wuksachi Lodge. The staff and housekeeping were both friendly and attentive. The rooms are nice, clean and comfortable. This is without a doubt the best place to stay within Sequoia National Park (Avoid the Peaks restaurant however). It is close to all of the main attractions and trails- General Sherman, Moro Rock, Crescent Meadow, Lodgepole, Topekah Falls, Giant Forest etc.

You will frequently see deer roaming the grounds in the early morning and evenings. There are great views of peaks to the east. Sequoia National Park is a must see. We had ten bear sightings in 4 days- get out early and late. The first two hours after sunrise and last 2 before sunset are best. The trees and views are magnificent.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agoura Hills, California
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 21, 2013

I was a little wary about making a reservation here, because the other property we visited run by the Delaware North Cos was the Lodge at Yosemite, which was deplorable.

But, we needed to stay at the Wuksachi to acclimate to the altitude before a big hike to Bearpaw High Sierra Camp the next day. So we made the reservation, and I was ready to grumble. However, I was pleasantly surprised by the adorable place. It was newer, clean, and the staff was phenomenal.

We enjoyed our room, which was large, comfortable, bright and clean (SO unlike the Yosemite Lodge). It had great views and was near a trailhead for a short hike to Clover Creek. My only reason for 4/5 stars is the relatively higher price of the room and restaurant. But, it's that location .... so they know they've got ya. However, it was not exorbitant.

The person who checked us in, Everett, was awesome. The manager, Iliea, was very accommodating and sweet. The dinner in the restaurant - though pricey - had great service and was delicious.

I would definitely stay here again - and plan to!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Top Contributor
156 reviews 156 reviews
33 hotel reviews
Reviews in 58 cities Reviews in 58 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 19, 2013

I'm surprised that the Wuksachi is rated a bit lower than the John Muir Lodge just up the road. We stayed at both and both were nice, but the Wuksachi was better. The room at the Wuksachi was more modern and had a TV. The staff at the Wuksachi was head and shoulders above that at John Muir, as was the restaurant. If you're visiting Sequoia and Kings Canyon, and want to stay in just one lodge, I'd recommend the Wuksachi over John Muir. It is near the sequoia grove with the General Sherman Tree and the area is beautiful.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Berkshire
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

This was our second trip in 6 years and we had high hopes all would be good

We were not disappointed. Great service. Friendly staff. Lovely room

This place is in beautiful surroundings and feels special

All of the staff were friendly and helpful and gave great service and lots of tips for our onwards journey

Eddie the bear is a good presence and most welcome.

Housekeeping friendly and effective and made great towel art

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wuksachi Lodge

Address: 64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262
Phone Number:
Location: United States > California > Sequoia and Kings Canyon National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Sequoia and Kings Canyon National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wuksachi Lodge 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Every national park has its top lodge, the one place to stay that reflects all the park stands for. The Wuksachi Lodge® is Sequoia’s signature resort, a striking stone-and-cedar mountain lodge situated in the heart of the park and surrounded by a mighty sequoia forest and soaring Sierra peaks. Open year-round and located with the best access to Sequoia's awesome attractions, the Wuksachi Lodge was built in 1999 in a spectacular alpine setting at 7,200-foot elevation. Nestled amongst the tall timbers in Sequoia National Park, Wuksachi Lodge offers the perfect respite for anyone looking for a place to reconnect with friends, family and the great outdoors. ... more   less 
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Also Known As:
Wuksachi Lodge And Village
Wuksachi Lodge & Village Hotel Sequoia And Kings Canyon National Park
Wuksachi Hotel Village
Wuksachi Village And Lodge

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