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“Not for the handicapped” 2 of 5 stars
Review of Wuksachi Lodge

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Wuksachi Lodge
2.5 of 5 Hotel   |   64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262   |  
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Green Valley, Arizona
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Not for the handicapped”
2 of 5 stars Reviewed May 23, 2013

I reserved a handicapped room in May 2013 and was very disappointed. Before you rent a room from their website, the Waksachi Lodge takes great stride to ensure that you are handicapped. However, they never tell you how "able" you must be to reach their room. The handicap room is located in the furthest room from the lodge. You will park your vehicle in the second closest building to the lodge. Once you leave your vehicle, you must traverse a steep, crooked, and angled ramp to the third building. After several rests along the ramp, and on inside the building, you would think your room will be near the door. No - you will find your room at the end of the hall. The room will smell dank and musty. You will struggle to open the windows because you have no air conditioning. After I gained my composure, I called the front desk to complain about my accommodations. They were quite understanding (probably have heard these complaints before) and sent someone to help open the windows and freshen the room. The lodge sent a service van to the back door of the cabin to pick us up for dinner at the lodge. For the life of me, I cannot understand why the handicap parking was not located at this level. We found the dinner at the lodge to be average in quality and high in price. The breakfast was poor. The hot water for tea was tepid at best and the coffee was lukewarm. Even after mentioning this to our server, it wasn't changed. $7.95 was too high for this cup of cool tea and warm oatmeal. All-in-all we were extremely disappointed with this establishment. This was the worst stay we have ever had at in a state and national park.

Room Tip: Do not stay here if you need a handicap accessible room
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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Chicago
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 20, 2013

Wuksachi lodge is an interesting place. Some things are great, and others could have used some help.

To start with the good. The food and cocktails are really more than I would expect from a national park lodge. The menu was interesting and dishes at dinner were well-prepared. While it wasn't what you might expect in the city, it is a step above many hotel restaurants. We had wonderful short-ribs, a great pasta dish and a well prepared steak. The bar actually serves craft cocktails, including a delicious lemon fizz thing with freshly muddled basil! All was served up by great staff who were willing to share their extensive knowledge of the park. Breakfast was a bit boring, but nothing to complain about.

Now for the not so good. Wuksachi was recently built, so don't expect one of the beautiful old national park lodges. The impulse was correct: get the lodge out of the endangered groves of sequoias. Unfortunately, not enough attention was paid by the architects. The guest rooms themselves are in buildings that aren't much better than a Super8, despite being spectacularly sited. Why not put some really big windows in to take advantage of the views? The architects clearly tried with the main lodge building, using big beams, and nice windows, but the space doesn't flow well and really isn't very pretty. Too bad with all the amazing out doors they could have taken advantage of.

Overall, this is still a good choice if you want to really take advantage of the park by staying inside of it. It is great to be the first to arrive at the sites and the last to leave. You won't be disappointed by the service, and you may be pleasantly surprised by the food.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 19, 2013

We stayed at the Wuksachi Lodge for two nights whilst visiting the National Park. On arrival at about 4pm we queued in line for about 20 minutes to get checked in. We had been booked into the 'Sequoia' block which involved moving the car from the main car park up to the Sequoia car park. Access to the block is up two flights of concrete steps but there is also a disabled ramp. There was no lift in the block itself so up another two flights of stairs with heavy suitcases. The lodge does provide free wifi which is a plus. The main building is only a few minutes walk away. Cover your feet as there are large ants on the steps and path and they do bite.

On arrival at our room, the air smelt stale and there was nothing fresh about the bed linen or towels. Our room had been described as a deluxe double but looked dated and tired. We had been given two queen beds when we had booked one king size but the resort was full so they couldn't accommodate and move us. The television was kept in a cupboard and whilst the doors were open it felt like these took up most of the space in the room. We couldn't even sit together to watch television due to the position of the two queen beds. We both had to balance on the end of each bed just to get a view of the television around the cupboard doors. Beds were comfortable though re sleep.

Reception had advised us to book for dinner as the restaurant would get very busy. We requested 6pm but they didn't have room so we booked for 6:30pm and decided to have a drink at the bar first. We saw at least two couples turn up without a reservation and get seated at 6pm or just after with the restaurant being at least half empty. I know it was only a question of 30 minutes (not the end of the world) but this did annoy me somewhat. Bear in mind there is no where else to eat or drink within about 30 - 40 minutes drive so there is no choice. Once seated we found food wasn't cheap with steaks and other meats costing $28-$30 dollars and pasta and salad dishes at $19-$24. As there is no competition they can charge pretty much what they want. A glass of red wine is about $9. I ordered the steak which was tough and well done in consideration of the fact they had asked how I wanted it cooked. They did offer to start over but we had already waited 30 minutes for the meal. I decided to suck it up and eat it. They did, to their grace, take the price of the steak off our bill. On our second night, food was a lot better and service faster. Breakfast is a choice of continental buffet for about $7.95 or hot buffet for about $11.95. It's all self service. I would prefer staff, at least, bring you a hot drink. We had continental both mornings and had a choice of small pastries, toast (which you had to do yourself) only two cereals, and fruit. We found it a bit basic.

Service wise, we found staff to be polite but on request of anything a bit different, they seemed totally unable to deal with this. We asked to change some travellers cheques which caused mass confusion amongst at least four members of staff and we also asked where the nearest gas station was and it took at least 10 minutes to get an answer from someone. On checking in we had also enquired about a National park bus tour which one staff member said they would call our room and advise us re whether there was space; a call we never received. Facilities wise, there is no general store on site, only a gift shop. There is a small section that sells basic toiletries and a few drinks i.e water, coke etc and that's about it.

All in all - average, average, average. Our room was about $281 per night and far too expensive. We were relieved we had found a deal and not paid full price. It is worth noting the location does position you well to explore the National park. I've rated this hotel 3/5 but in reality would give it about a 2.5.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2013

Snow covered mountains were beautiful but takes over an hour up mountain to get there. Also wasn't expecting snow at end of April! Watch out for bears! Staff very friendly and helpful - would have liked more time to stay here.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 16, 2013

Room fine and although we are incredibly ancient and got help,to get our luggage to our upstairs room, the bell boyboy seemed surprised to get a tip! beds very comfortable, room large and clean and huge number of towels etc. Only grouse was that the fridge was not on and we had to move large cupboard housing the TV, to plug it in!!!

Wifi was only in the main lobby someway from our lodge.
Only one place to eat and a somewhat overpriced for dinner ( good choice of dishes) but good value for continental or full monty breakfasts

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Anaheim, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 15, 2013

We enjoyed our stay so much that we asked to stay another night. We had the suite overlooking the mountain. Beautiful room, comfortable bed, friendly staff. Great food in the restaurant for dinner and breakfast. Well worth the extra.

Accept their offer of help with luggage or use the luggage trolleys as it is quite a way to the rooms. Also please be aware they do not have laundry facilities for you to use. We had to drive to the village to do our laundry. The wifi is only available in the lobby which is quite a way away from the rooms.

Room Tip: No elevators so choose a ground level room or else you will need to lug luggage a long way.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed May 14, 2013

We found Wuksachi Lodge to be clean, comfortable, full of beautiful vistas and very convenient as far as touring Sequoia National Forest. The rooms are pleasant, clean and serve their purpose, nothing noteworthy. Of note: there was no wireless access from our rooms, just the lodge - which did not bother us one way or the other. The restaurant menu looks better than it tastes, but it is not at all bad - the food is mediocre to good. The bar is mediocre to good. The staff are pleasant, but do not go far out of their way to help, except the bartender, who was exceptional. The breakfast buffet is good. However, when our family ordered the breakfast buffet and I asked for egg whites or Egg Beaters to be served to me as I get sick w/ egg yolks, I was told "we don't do that here". I was taken aback as this was NOT an inexpensive buffet and even cheap breakfast eatery buffets will do this without blinking an eye. When I met the server's response with my silence, he reconsidered then said "I'll check with the kitchen" and they did make me egg whites - I am happy to pay an upcharge for such and said as much. Anyway, I saw it as another example of the staff just really not being willing to go out of their way for paying guests. However, nothing was glaringly bad either, it is a pleasant place to stay.

All that aside, the scenery from and near the lodge is spectacular, the setting of the lodge is just beautiful. If you stay here, no time is wasted going to/from a place outside of the park. It is a perfect, beautiful play to stay on your way to Yosemite or to Santa Cruz, as we did, then continue down the Pacific Coast Highway. it is not a bad place to have on your intineray at all.

If you don't expect the sense of being well taken care of, you will not be disappointed and you will enjoy the beauty of the setting and the comfort of a clean room in a quiet setting.

We (our family) would absolutely stay here again, but we would be staying for the scenery, the relative comfort and the convenience.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wuksachi Lodge

Address: 64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262
Phone Number:
Location: United States > California > Sequoia and Kings Canyon National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sequoia and Kings Canyon National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wuksachi Lodge 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Every national park has its top lodge, the one place to stay that reflects all the park stands for. The Wuksachi Lodge® is Sequoia’s signature resort, a striking stone-and-cedar mountain lodge situated in the heart of the park and surrounded by a mighty sequoia forest and soaring Sierra peaks. Open year-round and located with the best access to Sequoia's awesome attractions, the Wuksachi Lodge was built in 1999 in a spectacular alpine setting at 7,200-foot elevation. Nestled amongst the tall timbers in Sequoia National Park, Wuksachi Lodge offers the perfect respite for anyone looking for a place to reconnect with friends, family and the great outdoors. ... more   less 
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Also Known As:
Wuksachi Lodge And Village
Wuksachi Lodge & Village Hotel Sequoia And Kings Canyon National Park
Wuksachi Hotel Village
Wuksachi Village And Lodge

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