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“Average accommodation, average service but a good location” 3 of 5 stars
Review of Wuksachi Lodge

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Wuksachi Lodge
2.5 of 5 Hotel   |   64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262   |  
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London
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
“Average accommodation, average service but a good location”
3 of 5 stars Reviewed May 19, 2013

We stayed at the Wuksachi Lodge for two nights whilst visiting the National Park. On arrival at about 4pm we queued in line for about 20 minutes to get checked in. We had been booked into the 'Sequoia' block which involved moving the car from the main car park up to the Sequoia car park. Access to the block is up two flights of concrete steps but there is also a disabled ramp. There was no lift in the block itself so up another two flights of stairs with heavy suitcases. The lodge does provide free wifi which is a plus. The main building is only a few minutes walk away. Cover your feet as there are large ants on the steps and path and they do bite.

On arrival at our room, the air smelt stale and there was nothing fresh about the bed linen or towels. Our room had been described as a deluxe double but looked dated and tired. We had been given two queen beds when we had booked one king size but the resort was full so they couldn't accommodate and move us. The television was kept in a cupboard and whilst the doors were open it felt like these took up most of the space in the room. We couldn't even sit together to watch television due to the position of the two queen beds. We both had to balance on the end of each bed just to get a view of the television around the cupboard doors. Beds were comfortable though re sleep.

Reception had advised us to book for dinner as the restaurant would get very busy. We requested 6pm but they didn't have room so we booked for 6:30pm and decided to have a drink at the bar first. We saw at least two couples turn up without a reservation and get seated at 6pm or just after with the restaurant being at least half empty. I know it was only a question of 30 minutes (not the end of the world) but this did annoy me somewhat. Bear in mind there is no where else to eat or drink within about 30 - 40 minutes drive so there is no choice. Once seated we found food wasn't cheap with steaks and other meats costing $28-$30 dollars and pasta and salad dishes at $19-$24. As there is no competition they can charge pretty much what they want. A glass of red wine is about $9. I ordered the steak which was tough and well done in consideration of the fact they had asked how I wanted it cooked. They did offer to start over but we had already waited 30 minutes for the meal. I decided to suck it up and eat it. They did, to their grace, take the price of the steak off our bill. On our second night, food was a lot better and service faster. Breakfast is a choice of continental buffet for about $7.95 or hot buffet for about $11.95. It's all self service. I would prefer staff, at least, bring you a hot drink. We had continental both mornings and had a choice of small pastries, toast (which you had to do yourself) only two cereals, and fruit. We found it a bit basic.

Service wise, we found staff to be polite but on request of anything a bit different, they seemed totally unable to deal with this. We asked to change some travellers cheques which caused mass confusion amongst at least four members of staff and we also asked where the nearest gas station was and it took at least 10 minutes to get an answer from someone. On checking in we had also enquired about a National park bus tour which one staff member said they would call our room and advise us re whether there was space; a call we never received. Facilities wise, there is no general store on site, only a gift shop. There is a small section that sells basic toiletries and a few drinks i.e water, coke etc and that's about it.

All in all - average, average, average. Our room was about $281 per night and far too expensive. We were relieved we had found a deal and not paid full price. It is worth noting the location does position you well to explore the National park. I've rated this hotel 3/5 but in reality would give it about a 2.5.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,284 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 17, 2013

Snow covered mountains were beautiful but takes over an hour up mountain to get there. Also wasn't expecting snow at end of April! Watch out for bears! Staff very friendly and helpful - would have liked more time to stay here.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2013

Room fine and although we are incredibly ancient and got help,to get our luggage to our upstairs room, the bell boyboy seemed surprised to get a tip! beds very comfortable, room large and clean and huge number of towels etc. Only grouse was that the fridge was not on and we had to move large cupboard housing the TV, to plug it in!!!

Wifi was only in the main lobby someway from our lodge.
Only one place to eat and a somewhat overpriced for dinner ( good choice of dishes) but good value for continental or full monty breakfasts

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Anaheim, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2013

We enjoyed our stay so much that we asked to stay another night. We had the suite overlooking the mountain. Beautiful room, comfortable bed, friendly staff. Great food in the restaurant for dinner and breakfast. Well worth the extra.

Accept their offer of help with luggage or use the luggage trolleys as it is quite a way to the rooms. Also please be aware they do not have laundry facilities for you to use. We had to drive to the village to do our laundry. The wifi is only available in the lobby which is quite a way away from the rooms.

Room Tip: No elevators so choose a ground level room or else you will need to lug luggage a long way.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed May 14, 2013

We found Wuksachi Lodge to be clean, comfortable, full of beautiful vistas and very convenient as far as touring Sequoia National Forest. The rooms are pleasant, clean and serve their purpose, nothing noteworthy. Of note: there was no wireless access from our rooms, just the lodge - which did not bother us one way or the other. The restaurant menu looks better than it tastes, but it is not at all bad - the food is mediocre to good. The bar is mediocre to good. The staff are pleasant, but do not go far out of their way to help, except the bartender, who was exceptional. The breakfast buffet is good. However, when our family ordered the breakfast buffet and I asked for egg whites or Egg Beaters to be served to me as I get sick w/ egg yolks, I was told "we don't do that here". I was taken aback as this was NOT an inexpensive buffet and even cheap breakfast eatery buffets will do this without blinking an eye. When I met the server's response with my silence, he reconsidered then said "I'll check with the kitchen" and they did make me egg whites - I am happy to pay an upcharge for such and said as much. Anyway, I saw it as another example of the staff just really not being willing to go out of their way for paying guests. However, nothing was glaringly bad either, it is a pleasant place to stay.

All that aside, the scenery from and near the lodge is spectacular, the setting of the lodge is just beautiful. If you stay here, no time is wasted going to/from a place outside of the park. It is a perfect, beautiful play to stay on your way to Yosemite or to Santa Cruz, as we did, then continue down the Pacific Coast Highway. it is not a bad place to have on your intineray at all.

If you don't expect the sense of being well taken care of, you will not be disappointed and you will enjoy the beauty of the setting and the comfort of a clean room in a quiet setting.

We (our family) would absolutely stay here again, but we would be staying for the scenery, the relative comfort and the convenience.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Valley, California
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 8, 2013

As other reviewers have indicated, this probably is the best choice for those who want to stay within Sequoia National Park, rather than nearby. The park is very large, and winding mountain roads make travel slow, so the park's lodges, though pricey, let one enjoy nature to the fullest, and Wuksachi is the least spartan and newest of them. My wife and I were only able to book a premium room. It had 2 queen beds, plus a hideaway bed in a couch, in a separate space in an alcove at one end of the very large main room. This room can accommodate a family, and was really more than we needed. It cost (with tax) about $250 a night. The lodge rooms are located in three 3-storey buildings (no elevators) that are a long uphill trek from the parking area. Free luggage caddies are available, as well as assistance from the front desk if needed. The room was very clean and had nice views on two sides. There was an older tv (not flat screen or HD). Staff were all friendly and helpful--one offered us a ride to the parking area when he saw us beginning to walk there (it had started to snow--in May!). At a lodge like this tries to compete with upscale properties in urban areas, but can't quite measure up; on the other hand, staying within a national park can be priceless.

Room Tip: To avoid stairs ask for a middle level room.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 7, 2013

I can see why so many of the reviews of the Wuksachi Lodge are negative, but if you know ahead of time what to expect and what not to expect, I think you can make the place "work" for you. It definitely grew on me! It's a schlep to your room, but you can drive to the buildings and there are plenty of suitcase carts. True, there is no elevator...but it's two short flights of stairs. If there are disability issues, request a room on the first floor.

The dining hall and bar are actually very good with terrific views....one night during early dinner hours, a mother bear and her cubs were spotted from the dining room windows. Go for the continental b'fast which is plenty of food and much cheaper than the buffet. There's a good wine list of local wines and some good beers as well.

Sequoia is not a developed park like Yosemite. It is much more wild and open which can be very nice. There are good trails of varying lengths and difficulty...and they're well maintained. There's a big market not far from the lodge but it's not visible from the road. Definitely take food and drinks with you during the day as there are no concessions...at least not until after Memorial Day weekend.

True, the WiFi is only at the main lodge and it's slow....but you're surrounded by thousand year old trees!

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wuksachi Lodge

Address: 64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262
Phone Number:
Location: United States > California > Sequoia and Kings Canyon National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Sequoia and Kings Canyon National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wuksachi Lodge 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Every national park has its top lodge, the one place to stay that reflects all the park stands for. The Wuksachi Lodge® is Sequoia’s signature resort, a striking stone-and-cedar mountain lodge situated in the heart of the park and surrounded by a mighty sequoia forest and soaring Sierra peaks. Open year-round and located with the best access to Sequoia's awesome attractions, the Wuksachi Lodge was built in 1999 in a spectacular alpine setting at 7,200-foot elevation. Nestled amongst the tall timbers in Sequoia National Park, Wuksachi Lodge offers the perfect respite for anyone looking for a place to reconnect with friends, family and the great outdoors. ... more   less 
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Also Known As:
Wuksachi Lodge & Village Hotel Sequoia And Kings Canyon National Park
Wuksachi Lodge And Village
Wuksachi Hotel Village
Wuksachi Village And Lodge

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