We stayed at the Wuksachi Lodge for two nights whilst visiting the National Park. On arrival at about 4pm we queued in line for about 20 minutes to get checked in. We had been booked into the 'Sequoia' block which involved moving the car from the main car park up to the Sequoia car park. Access to the block is up two flights of concrete steps but there is also a disabled ramp. There was no lift in the block itself so up another two flights of stairs with heavy suitcases. The lodge does provide free wifi which is a plus. The main building is only a few minutes walk away. Cover your feet as there are large ants on the steps and path and they do bite.
On arrival at our room, the air smelt stale and there was nothing fresh about the bed linen or towels. Our room had been described as a deluxe double but looked dated and tired. We had been given two queen beds when we had booked one king size but the resort was full so they couldn't accommodate and move us. The television was kept in a cupboard and whilst the doors were open it felt like these took up most of the space in the room. We couldn't even sit together to watch television due to the position of the two queen beds. We both had to balance on the end of each bed just to get a view of the television around the cupboard doors. Beds were comfortable though re sleep.
Reception had advised us to book for dinner as the restaurant would get very busy. We requested 6pm but they didn't have room so we booked for 6:30pm and decided to have a drink at the bar first. We saw at least two couples turn up without a reservation and get seated at 6pm or just after with the restaurant being at least half empty. I know it was only a question of 30 minutes (not the end of the world) but this did annoy me somewhat. Bear in mind there is no where else to eat or drink within about 30 - 40 minutes drive so there is no choice. Once seated we found food wasn't cheap with steaks and other meats costing $28-$30 dollars and pasta and salad dishes at $19-$24. As there is no competition they can charge pretty much what they want. A glass of red wine is about $9. I ordered the steak which was tough and well done in consideration of the fact they had asked how I wanted it cooked. They did offer to start over but we had already waited 30 minutes for the meal. I decided to suck it up and eat it. They did, to their grace, take the price of the steak off our bill. On our second night, food was a lot better and service faster. Breakfast is a choice of continental buffet for about $7.95 or hot buffet for about $11.95. It's all self service. I would prefer staff, at least, bring you a hot drink. We had continental both mornings and had a choice of small pastries, toast (which you had to do yourself) only two cereals, and fruit. We found it a bit basic.
Service wise, we found staff to be polite but on request of anything a bit different, they seemed totally unable to deal with this. We asked to change some travellers cheques which caused mass confusion amongst at least four members of staff and we also asked where the nearest gas station was and it took at least 10 minutes to get an answer from someone. On checking in we had also enquired about a National park bus tour which one staff member said they would call our room and advise us re whether there was space; a call we never received. Facilities wise, there is no general store on site, only a gift shop. There is a small section that sells basic toiletries and a few drinks i.e water, coke etc and that's about it.
All in all - average, average, average. Our room was about $281 per night and far too expensive. We were relieved we had found a deal and not paid full price. It is worth noting the location does position you well to explore the National park. I've rated this hotel 3/5 but in reality would give it about a 2.5.
- Official Description (provided by the hotel):
- Every national park has its top lodge, the one place to stay that reflects all the park stands for. The Wuksachi Lodge® is Sequoia’s signature resort, a striking stone-and-cedar mountain lodge situated in the heart of the park and surrounded by a mighty sequoia forest and soaring Sierra peaks. Open year-round and located with the best access to Sequoia's awesome attractions, the Wuksachi Lodge was built in 1999 in a spectacular alpine setting at 7,200-foot elevation. Nestled amongst the tall timbers in Sequoia National Park, Wuksachi Lodge offers the perfect respite for anyone looking for a place to reconnect with friends, family and the great outdoors. ... more less
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- Also Known As:
- Wuksachi Lodge & Village Hotel Sequoia And Kings Canyon National Park
- Wuksachi Lodge And Village
- Wuksachi Hotel Village
- Wuksachi Village And Lodge