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“Location, Location” 4 of 5 stars
Review of Wuksachi Lodge

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Wuksachi Lodge
2.5 of 5 Hotel   |   64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262   |  
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Fountain Valley, California
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Location, Location”
4 of 5 stars Reviewed May 8, 2013

As other reviewers have indicated, this probably is the best choice for those who want to stay within Sequoia National Park, rather than nearby. The park is very large, and winding mountain roads make travel slow, so the park's lodges, though pricey, let one enjoy nature to the fullest, and Wuksachi is the least spartan and newest of them. My wife and I were only able to book a premium room. It had 2 queen beds, plus a hideaway bed in a couch, in a separate space in an alcove at one end of the very large main room. This room can accommodate a family, and was really more than we needed. It cost (with tax) about $250 a night. The lodge rooms are located in three 3-storey buildings (no elevators) that are a long uphill trek from the parking area. Free luggage caddies are available, as well as assistance from the front desk if needed. The room was very clean and had nice views on two sides. There was an older tv (not flat screen or HD). Staff were all friendly and helpful--one offered us a ride to the parking area when he saw us beginning to walk there (it had started to snow--in May!). At a lodge like this tries to compete with upscale properties in urban areas, but can't quite measure up; on the other hand, staying within a national park can be priceless.

Room Tip: To avoid stairs ask for a middle level room.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 7, 2013

I can see why so many of the reviews of the Wuksachi Lodge are negative, but if you know ahead of time what to expect and what not to expect, I think you can make the place "work" for you. It definitely grew on me! It's a schlep to your room, but you can drive to the buildings and there are plenty of suitcase carts. True, there is no elevator...but it's two short flights of stairs. If there are disability issues, request a room on the first floor.

The dining hall and bar are actually very good with terrific views....one night during early dinner hours, a mother bear and her cubs were spotted from the dining room windows. Go for the continental b'fast which is plenty of food and much cheaper than the buffet. There's a good wine list of local wines and some good beers as well.

Sequoia is not a developed park like Yosemite. It is much more wild and open which can be very nice. There are good trails of varying lengths and difficulty...and they're well maintained. There's a big market not far from the lodge but it's not visible from the road. Definitely take food and drinks with you during the day as there are no concessions...at least not until after Memorial Day weekend.

True, the WiFi is only at the main lodge and it's slow....but you're surrounded by thousand year old trees!

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lisbon, Portugal
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed for one night at Wuksachi and enjoyed it. The staff were extra friendly and the reception area is really nice and comfortable, with a fire going in the fireplace. We had dinner and breakfast at the restaurant and both were very good. We chose the continental breakfast which was cheaper, and included lots of different things. The hotel has a small shop where you can get snacks, which can come in handy, as there is little else nearby.
The rooms were spacious, but could do with some remodelling. They are quite dark and the bathrooms are on the small side. Everything looks quite dusty and the hallways are particularly dirty. Overall, the rooms aren't that comfortable, but it is nice to stay inside the National Park, so it was worth it.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Guildford, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 5, 2013

We really liked this motel style lodge hotel in the heart of the Sequoia National Park.

This place is high (7000ft / 2133m) which made carrying two suitcases up two flights of stairs much harder work than it should have been!

The staff were amazingly helpful and friendly and really did seem to want to make our stay as good as it could be. The room was big, comfortable and clean. Even in April, I would say that it was a little stuffy at night even with the ceiling fan and windows open but we slept ok.

We stayed two nights and ate in the restaurant both nights as there wasn't really much alternative! The food and staff were excellent even though it was a little pricy compared to other places we at on the trip. The service was a little slow on both nights and I had to ask for a wine cooler 3 times before one turned up (almost half way through the bottle!). A minor point for an overall excellent stay.

One point on the wifi. There is no phone signal in the park so wifi would be handy. The wifi only worked in the main lodge building and even then was very very slow (I measured 0.02mbps which is bad considering you normally get around 2.00 mbps on a 3g connection). It was funny in the evening sitting in the bar watching numerous guests waving iPhones, iPads and laptops around trying to get a better signal!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 2, 2013 via mobile

My husband and I are currently staying here, this place isn't what we expected at all. We are very disappointed and can't wait to get out of there.. From check in you have to drive to one of 3 lodges, the track from the car park is all up hill and with heavy luggage it wasn't ideal. Either using the steps or the slope. The guy at reception did ask if we wanted help with our luggage, we asked twice if it was manageable by our selves and he said it was fine. Far from!!!! Once you climbed this hill you are at the lodge. The door to the lodge has a key card access but it wasn't in use so anyone can just walk in very unsettling! We thought there would be a lift inside as its a three levels- but no! Only stairs. My husband is disabled and this was far from ideal. I did ring the front desk instead of walking all the way back down, and the guy was very sorry for our trouble, but sorry doesnt make this better, we are the sorry ones, not them! very bad communication. We did make a dinner reservation when we checked in, but after our ordeal we had to cancel it. We were simply to exhausted from our 8 hour drive from Death Valley and then this, we thought we would stay in our room and relax. The room has complimentary tea and coffee facilities, but no milk? And to find any around this place was quite hard, we ended up having to pay $4 for two small cups milk in the bar. We recommend to anyone to buy all food and drink essentials before entering sequioa. As its an hour drive to any shop!!!! We have put in a complaint to our travel agent, and will put in a second complaint when we check out. We were so looking forward to coming to sequioa, and now bitterly disappointed. Staff at the lodge are friendly, but their English, is hard to understand. I wouldn't recommend this place to anyone.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J David H, Manager at Wuksachi Lodge, responded to this review, May 5, 2013
Dear Area51mr,

We are sorry to hear about your less than positive experience with us. Please note that all responses and feedback are taken very seriously and have been sent to the proper departments. We would like to be given the opportunity again to have your business, and so please contact me directly the next time you are coming up to Sequoia, and I will take care of your reservation personally.

Thank you,

J David Hauswirth, Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sequoia and Kings Canyon National Park hotels

Somerset
Top Contributor
54 reviews 54 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed May 2, 2013

First things first, I like to make allowances (see review of King's Canyon Resort in Australia). These guys are many miles away from the nearest city and with that in mind they do some things pretty well. We breakfasted and dined at the restaurant twice and the food was fine, the service varying from monosyllabic (barman) to excellent (Charlotte and Aaron).

The lodge's public areas are tasteful and comfortable and present the best of the facility.

But the rooms and accommodation blocks themselves are a let-down. They're tired and the premium price is not indicative of the fairly basic standard. Again, costs are probably higher. What disappointed me most was the cleanliness, or lack of it. The corridiors were shabby, and our room had dust behind the beds (as I was looking for a power outlet), cobwebs ... the standard of housekeeping just wasn't very good, and that surely is *not* a function of remoteness?

Sequoia/Kings' Canyon is a breathtakingly beautiful area and my most accounts this is the best of the accommodation. We certainly had a pleasant enough stay, but I was quite disappointed relative to expectations.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J David H, Manager at Wuksachi Lodge, responded to this review, May 5, 2013
Dear Valiant2,

We are happy to know that your service from Charlotte and Aaron in our restaurant was to your liking, however we are sorry to hear about your less than positive experience with our lodging and cleanliness. Please note that all responses and feedback are taken very seriously and have been sent to the proper departments. We would like to be given the opportunity again to have your business, and so please contact me directly the next time you are coming up to Sequoia, and I will take care of your reservation personally.

Thank you,

J David Hauswirth, Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 1, 2013

As we were staying only one night at the Sequoia National Park we decided to stay "in" rather than outside it so we would not have to waste a lot of precious time getting in and out of the park. We were really pleased with the location of Wuksachi Lodge and its surroundings. The weather was beautiful but there was still a little snow on the ground in some areas so it was all green, crisp and fresh! The reception building which is separate from the sleeping buildings looks great inside and out. Check in was smooth and the reception staff was very friendly although we were surprised they do not speak very good English. We were actually having a hard time understanding everything they were telling us. The same happened at the little store they have where we bought snacks. The girl there was having a hard time understanding what we wanted. But they were friendly and we managed. We drove our car to the parking lot nearest to the building were our rooms were situated and then had to use trolleys to take our bags to our room. As we were given rooms on the 1st floor and the entrance to the building is on the 2nd floor we had to go down 2 flights of stairs to get all our bags to our rooms. As we had large, heavy bags from being on a 2 week road trip this was quite a task as one person in our party has a bad leg. For the rates they were charging during the Easter weekend, we feel they should really have offered assistance having given us rooms on the ground floor and not having informed us beforehand. We had a deluxe room which was only slightly larger than our friends standard room and although the room size was good the rest is nothing fancy. We did not feel it was worth the money. The decor needs updating and everything in the room looks "tired" and worn. Our friends room even had cobwebs on the ceiling! The entry way in our building was really dirty and dusty and so were the stairs and corridors to the rooms. We could also hear guests in the rooms above ours walking around. The positive aspects are free wifi and coffee and tea making facilities. We had dinner in the restaurant which was good but a little pricey. We felt they overprice everything as there are really no other options around. Breakfast was ok. You get to choose from a Continental breakfast which is a little cheaper and a hot breakfast where you can have eggs etc. The staff in the restaurant was nice and helpful.
My tip to other travelers is book well in advance so you get a good rate as it really is nothing special even though the surroundings are amazing.

Room Tip: Ask for rooms on the top or entrance floor and furthest away from the actual entry door.
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  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J David H, Manager at Wuksachi Lodge, responded to this review, May 5, 2013
Dear I Travel C,

We are happy to know that your experience with our staff was to your liking, however we are sorry to hear about your less than positive experience with your overall visit. Please note that all responses and feedback are taken very seriously and have been sent to the proper departments. I will follow up to make sure that the proper information is given to guests upon check in. We would like to be given the opportunity again to have your business, and so please contact me directly the next time you are coming up to Sequoia, and I will take care of your reservation personally.

Thank you,

J David Hauswirth, Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wuksachi Lodge

Also Known As:
Wuksachi Lodge And Village
Wuksachi Lodge & Village Hotel Sequoia And Kings Canyon National Park
Wuksachi Lodge & Village Hotel
Wuksachi Hotel Village
Wuksachi
Wuksachi Village And Lodge
Address: 64740 Wuksachi Way, off Generals Highway, rte 198, Sequoia and Kings Canyon National Park, CA 93262
Phone Number:
Location: United States > California > Sequoia and Kings Canyon National Park
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Sequoia and Kings Canyon National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wuksachi Lodge 2.5*
Official Description (provided by the hotel):
Every national park has its top lodge, the one place to stay that reflects all the park stands for. The Wuksachi Lodge® is Sequoia’s signature resort, a striking stone-and-cedar mountain lodge situated in the heart of the park and surrounded by a mighty sequoia forest and soaring Sierra peaks. Open year-round and located with the best access to Sequoia's awesome attractions, the Wuksachi Lodge was built in 1999 in a spectacular alpine setting at 7,200-foot elevation. Nestled amongst the tall timbers in Sequoia National Park, Wuksachi Lodge offers the perfect respite for anyone looking for a place to reconnect with friends, family and the great outdoors. ... more   less 
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