Sorry this is so long but want to provide feedback with relevant information supporting my comments.
We stayed 2 nights mid July '06. The property is nice and in a beautiful location in the park but, IMO, does not deserve the $150/night we paid.
Our cabin was fair size, but the toilet ran incessantly unless you shook the heck out of the handle. The room itself just felt dirty; dust covering much of the furniture, musty smell, carpet was stained and had the appearnce of not being vacuumed recently. The screens on the windows were coming apart, many gaps larger enough to put my hand in (so opening would have given opportunity for who knows what to fly or crawl in). As for the bathroom; the mirror definetly looked like it had not been cleaned in a few days or more (water spots, zit juice, etc), the floor was dirty and the door knob had toothpaste on it. And the room keys provided were without key ring or otherwise; provided us two loose keys. {wonder how many they loose because of that}
Now, the hot springs and pools were average I would say. The waters itself were nice. But the appearance of this swimming/soaking area definetly needs some maintenance. Fresh pain wouldnt hurt either. I noticed in many spots the soaking tubs were chipped,cracked and/or peeling on the walls, cracking concrete surrounds, benches were beginning to chip and peel, etc. Also peoples kids just running completely amok. Now I know this is not the responsibility of the establishment, but they can say something to the kids and/or the parents to better control them, or leave. Kids jumping in and out of the various pools (within inches of other bathers at times), splashing widly practically in the faces of other guests [my girlfrieind and I included], etc. Not the most relaxing or enjoyable experience.
Lastly, the restaraunt. We stopped in our first night for dinner just after opening. We were the first ones in and the wait staff was slow to get to our table; about 10 minutes just to get us water and appetizer. Once we finally ordered it took another 20 minutes to get our food. The food itslef was not that great, and for the higher prices it's a little unreasonable. The biggest thing to further increase doubts about the cleanliness of this facility is what we noticed next. While eating our meal the hostess was making her way from table to table with a damp paper towel. She was using it wipe off silverware that looked dirty and replacing said silverware back on the table. At this point we had nearly finished our meal but after that we WERE done eating as it just takes the appetite away seeing something like that.
Would not recommend staying here unless you want to have no phone, no tv, little to no cleanliness and uncontrolled children in the pool/tub area. But if these dont bother you then you'll enjoy it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure, Spa