We had a lovely lunch one day but it was your simple pizza and chicken type of lunch, the staff are great at the restaurant. We booked to have Christmas dinner here as not many places were open for Christmas Day in Volcano. What a let down! The view is great, you cannot be anywhere near as close to the crater rim without being cold. But unfortunately the food was your typical churned out pre prepared food, that once it reached us was barely warm and barely edible! We were served soba noodles in green tea and given a welcome cocktail on arrival, this was sadly the highlight of the whole meal. For a starter we were given Luke warm and congealed soup, the main consisted on a cold plate with meat, not cooked badly but the chef had no idea in meat prep, which lessened the enjoyment to quite a degree! The veggies were barely cooked, I am not being fussy but cooked vegetables should at least have been introduced to some kind of cooking. The mash was cold and lumpy, the polenta tasteless, all in all such a let down.
If they would only take a bit more pride and employ a decent chef this place could be fantastic!
The view is brilliant and really does make for a lovely dining experience and the staff do a great job and are very attentive, but with such a poor kitchen there is only so much you can be happy about whilst dining here!
After we had finished our meal in the main dining area we found out that the bar had been serving food and had a band on that seemed really good, we wish we had taken the simple,option and dined there instead.
Watch where you are placed in this establishment as you will not get what your money pays for in main dining.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.