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“Sewer Eplosion” 1 of 5 stars
Review of Trailer Village

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Trailer Village
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Grand Canyon Village, 1/2 mile from South Rim, adjacent to Mather Campground, Grand Canyon National Park, AZ 86023   |  
Hotel amenities
Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Sewer Eplosion”
1 of 5 stars Reviewed October 15, 2012

Yes the Trailer Village is in a decent location and the buses are regular and very helpful. Yes there is cable TV, but who comes to the Grand Canyon to sit in their trailer and watch TV? And yes, we were greeted by a huge bull elk. That being said, there are no showers, and no campfires permitted, the sites are old and crumbling, and the bathrooms marginal, at best. For us, though, the end to a nice three day visit was destroyed by a major sewer problem. As we were preparing to leave, we hooked up to the sewer connection. The sewer tank must have been full to just under the connection, because when we opened the black water valve, the contents would not go into the sewer, and the pressure blew the hose connection off. The end result was a major spill of the contents of our toilet all over the ground on the campsite. We cleaned up the best we could, hosed down the area for quite some time, and then had to store all the dumping equipment. We then had to drive over to the camper service area at Mather Campground, wait in line half an hour, and finish emptying our black and grey water tanks. With all of this, our departure was delayed several hours, and we should have never had to deal with all these disposal issues.
We did advise the attendant when we checked out, and she said she would have the tank pumped and the site cleaned up. Don't know if she did, but if you were on site D-19 on October 9, hope your experience was better than ours, and the site was appropriately sanitized. The attendant was "sorry" for our "inconvenience", but offered nothing. It is incomprehensible that management would allow this to occur, when they are managing a National Park campground.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Bristol, United Kingdom
Top Contributor
90 reviews 90 reviews
47 hotel reviews
Reviews in 57 cities Reviews in 57 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed September 30, 2012 via mobile

Great setting right in Park with frequent busses and brilliant access to rim. Facilities basic but it is the national park and if you have an RV with a shower then it's fine. Toilet blocks on the trailer site but nearest shower block is in nearby Mather campground. Elk freely wander the site and we saw a gopher digging its hole right by our RV. Brilliant to be staying in the park to get the sunset and sunrise and do hiking early without crowds. I loved it here.

  • Stayed September 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Rochelle, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 20, 2012

The best thing about this site is that it's close to the Grand Canyon and you can take the shuttle directly to the rim. Otherwise the sites are not level. They are bare and the bathrooms are not well maintained (the ladies room light was out for the 2 days we were there) and there are no showers.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xanterra, Manager at Trailer Village, responded to this review, September 24, 2012
I appreciate you taking the time to provide feedback on your stay at Trailer Village here on TripAdvisor.

Trailer Village is scheduled for a remodel of the sites and roads next summer. We will do one half of Trailer Village one month and then the other half the next month. We are also remodeling the two bathroom facilities (with sinks and toilets) that are located in Trailer Village although most RVs have their own bathrooms.

I hope you will consider returning to Trailer Village in the near future to see a much improved property. Should you decide to make another trip to the South Rim, please don't hesitate to contact me if there is anything I can do to make your experience much more enjoyable.

Mike Harding
Rooms Director
mharding@xanterra.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 18, 2012

We have been traveling over 16 months, visited over 120 RV parks, writing a book about RV-ing and shocked to see this place. The roads and sites are crumbling, almost the worst site we have ever seen in terms of level...our back wheels were off the ground, no Wi-Fi, no showers in the camp, the bathrooms were clean but aging, and this place was not cheap! The NPS and Xanterra should be ashamed . You check in at the gate and the person there had all our dates wrong and the computer was down.This is no place for a large class A.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xanterra, Manager at Trailer Village, responded to this review, September 24, 2012
Thank you for taking the time to provide feedback here on TripAdvisor. I apologize that we failed to meet basic expectations during your recent visit.

Trailer Village is scheduled for a remodel of the sites and roads next summer. We will do one half of Trailer Village one month and then the other half the next month. We are also remodeling the two bathroom facilities (with sinks and toilets) that are located in Trailer Village although most RVs have their own bathrooms.

Should you decide to take another trip to the South Rim, please don't hesitate to contact me if there is anything I can do to make your experience much more enjoyable.

Mike Harding
Rooms Director
mharding@xanterra.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 11, 2012

My wife and I stayed here during our recent trip to the Grand Canyon. Our site was E25. It was extremely un-level. The best I can say is it's close to the canyon and yes a free (blue route) shuttle is right at the entrance to the RV park and it does have hook-ups. It also has all the acorns you want dropping on top of your RV. Kind of sounded like popcorn popping all night long.

The price is steep for what you get. You are right on top of your neighbor. Couldnt sit at our picnic table because I didn't want to look at neighbors sewer line, while eating.

Again it is close. But for 37.00 (including tax) a night roads should be better, trees could be trimmed, grass could be cut, and pull through could be level. Also don't forget the additional cost of getting into the park, which is on top of this.

If you have a toad, stay at one of the parks outside the park.

The park is a must see. We watched a wonderful sunset and then had a great dinner at the Arizona Room. We then had to run to catch the last bus which runs at 9:30pm. Otherwise it would have been a long walk back to our RV.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xanterra, Manager at Trailer Village, responded to this review, September 12, 2012
Hello, and thank you for taking the time to provide feedback here on TripAdvisor. Trailer Village is scheduled for a remodel of the sites and roads next summer. We will do one half of Trailer Village one month and then the other half the next month. We are also remodeling the two bathroom facilities (with sinks and toilets) that are located in Trailer Village although most RVs have their own bathrooms. This will be nice for those that don’t like some pop-up tent trailers. Camper Village in the town of Tusayan is close by and you can stay there for $40 to $55 depending on the amperage you need and whether you want water and electricity. Flintstone Village in the small community of Valle is considerably less expensive than both Trailer Village and Camper Village but it is also a one way drive of just under 30 miles. My hope is that if you return, you will see a much improved Trailer Village and not have any desire to stay outside the park. Should you decide to make another trip to the South Rim, please don't hesitate to contact me if there is anything I can do to make your experience much more enjoyable.

Mike Harding
Rooms Director
mharding@xanterra.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aarhus, Denmark
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 4, 2012

Overall a good campground and a nice base for visitng the Grand Canyon.

Postives

• Free shuttle bus that takes you to canyon view points
• Staff in the campground reception was very helpful and friendly
• Bathrooms as well as public areas of the camground were cleaned regulary


Negatives

• Showers are around a half mile walk from the campground cost $2 and were very busy expect lines during peak periods.
• Camground has the parking lot feel, many units very close together. I would not recommend for those who want to spend a great deal of time at your site or want privacy.
• Bathrooms are aging and in need of an upgrade

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartsburg, Missouri
Top Contributor
198 reviews 198 reviews
26 hotel reviews
Reviews in 61 cities Reviews in 61 cities
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed July 19, 2012

The roads are in disrepair, and the sites a tired looking, but hey you're right in the heart of the grand canyon south rim! No wifi but they have decent cable tv. Would stay here again!

Stayed July 2012, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trailer Village

Address: Grand Canyon Village, 1/2 mile from South Rim, adjacent to Mather Campground, Grand Canyon National Park, AZ 86023
Location: United States > Arizona > Grand Canyon National Park
Hotel Style:
Ranked #12 of 21 Specialty Lodging in Grand Canyon National Park
Price Range (Based on Average Rates): $
Number of rooms: 80
Also Known As:
Trailer Village Hotel Grand Canyon National Park
Trailer Village Grand Canyon

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