We have been traveling over 16 months, visited over 120 RV parks, writing a book about RV-ing and shocked to see this place. The roads and sites are crumbling, almost the worst site we have ever seen in terms of level...our back wheels were off the ground, no Wi-Fi, no showers in the camp, the bathrooms were clean but aging, and this place was not cheap! The NPS and Xanterra should be ashamed . You check in at the gate and the person there had all our dates wrong and the computer was down.This is no place for a large class A.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 24, 2012
Thank you for taking the time to provide feedback here on TripAdvisor. I apologize that we failed to meet basic expectations during your recent visit.
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Trailer Village is scheduled for a remodel of the sites and roads next summer. We will do one half of Trailer Village one month and then the other half the next month. We are also remodeling the two bathroom facilities (with sinks and toilets) that are located in Trailer Village although most RVs have their own bathrooms.
Should you decide to take another trip to the South Rim, please don't hesitate to contact me if there is anything I can do to make your experience much more enjoyable.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.