I was once again more than underwhelmed by the quality of the RV facilities at our National Parks. Although not tightly configured "parking-lot style" like Yellowstone, the RV sites were adequately long and provided basic electric, water, sewer, and cable, but many (including ours) were unlevel side-to-side as well as front-to-back. Unfortunately the bathhouses did not include showers and lacked even simple shelves and/or hooks necessary to hold your shave kit. I imagined some bureaucrat in Washington declaring, "Let them use their RVs." when I asked the host where the showers were. I was told to follow a paved path for a short 5-7 minute walk to the nearby Mather Campground. They tell it to you this way so they don't have to say it's nearly a mile round trip (I measured it at 4/10 of a mile each way from the RV village entrance. If you're in the back of the village you'll walk least a mile. Luckily they do have parking if you can drive and avoid having to take a shower after walking back from your shower). Did I mention they are coin operated? Two dollars for eight minutes. This is long enough for most folks but you can't incrementally add additional quarters so if you have long hair enjoy the extra minutes of hot water to "get your money's worth." Forget wi-fi or cell coverage at this facility. We were consistently frustrated when the local market wi-fi was down for over two days (the "IT professional was out sick" we were told). I just can't help from feeling RV'ers are second class citizens at these National Parks and that the RV facilities are just an afterthought. Unfortunately they are the only game in town so if you want to stay at the park you'll put up with mediocre quality and lack of amenities. I would consider the RV park in Tusayan if I returned. Tusayan is just 7 miles South of GC Village just outside the park.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 17, 2012
Thank you for taking the time to submit feedback on your stay at Trailer Village. We use feedback like yours to monitor, and ultimately help improve, quality levels at all of our in-park facilities.
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I would like to offer my sincere apologies for an experience that did not meet your expectations. I would also like to apologize for the misinformation you were given with regard to the location of the showers and other in-park amenities. I have shared your comments with my fellow team members so we can look for ways to improve.
I hope your recent experience doesn't prevent you from returning to the South Rim and staying at Trailer Village or any of our other in-park lodges. If you return, please let me know so I have an opportunity to guarantee your complete and total satisfaction.
Grand Canyon South Rim
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.