Recently I tried to book a reservationon over the internet for El Tovar at the Grand Canyon through a company called Reservation Services located in Seattle, WA and Bozman, MT. Avoid this company. I asked for reservations at El Tovar and was given reservations at Kachina Lodge, which was unacceptable. I cancelled w/in 2 days. Reservation Services charges a 19% surcharge for booking hotel rooms and does not apply credit if you cancel. This cost me $75.33! As a comparison, Zanterra also books rooms in the National Parks. There is no surcharge, and they allow cancellation up to 2 days before arrival, which is fairly standard in the resort business. Avoid Reservation Services in all cases!
I have learned my lesson about reading all the details when booking rooms. There are "Rip Offs" in the reservation booking business.
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