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“Best choice of hotel for Denali” 5 of 5 stars
Review of McKinley Chalet Resort

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McKinley Chalet Resort
2.5 of 5 Hotel   |   Milepost 238, George Parks Hwy, Denali National Park and Preserve, AK 99755   |  
Hotel amenities
Jonesborough, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Best choice of hotel for Denali”
5 of 5 stars Reviewed December 1, 2012

We were in the Canyon lodge at the back of the main building. Rooms and lodge were beautiful. Shuttle was available to take you to the main lodge if you didn't want to hike up the hill. Rooms were very clean. We stayed here as part of a Holland American Cruise tour. Much nicer than the lodge where we stayed on our last Alaska visit.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Pensacola, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 20, 2012

We were on a Holland America Cruise/Tour and were there for two nights. Our room, a King suite on the 3rd floor, was beautiful, clean, and had an excellent view of the mountains. I was impressed with the whole resort. The food was good in both restaurants although expensive. We would definitely stay there again.

Room Tip: Higher floors have less noise and better views.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Talent, OR
Top Contributor
85 reviews 85 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 20, 2012

We stayed here as part of a Holland America Cruise-tour. Our room was in the building marked CL on the property map on their web site. Since it was part of the cruise pricing, I have no idea if we got a good deal or not, since I have no idea what we actually paid for the room.

The room was large, and had a nice view of the mountains.The furnishings were in good condition. The blinds and window needed a little maintenance, as they were difficult to impossible to operate. One oddity, possibly due to location - all of the cups in the bathroom were paper coffee cups. I don't know if this is normal or was a result of the almost all day power failure they had on the day we arrived.

In this building, there is no 24/7 staffed front desk. There seemed to only be someone there when tours were arriving and departing. When we wanted some hot chocolate mix, we just had to go behind the counter and find it.

This building is at the bottom of a long hill, which we didn't mind walking, but if you can't handle that there are shuttle busses than run fairly continuously.

We only ate at the Courtyard Cafe for breakfast. It was really pricey!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 14, 2012

I would like to say this is the best place to stay in the world since we won a trip there, but that would be a lie. It is just average. Rooms were clean. There is a nice river behind our building that you can walk to. I am not sure if it is worth the money, but the are not too many choices up there. I was exspecting more rugged. If the price is right I would stay there again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 11, 2012 via mobile

Room was great, very nice decor, size, and location! We enjoyed the hiking trails surrounding the chalet. Staff was friendly and helpful. Shuttle availability was great! We thoroughly enjoyed our time there.

Stayed July 2012, traveled with friends
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butler, Tennessee
Top Contributor
136 reviews 136 reviews
22 hotel reviews
Reviews in 46 cities Reviews in 46 cities
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed November 9, 2012

Checked in for 2 nights on Holland tour,captured audience. Given a room in F building-nice river view-turns out the only good part.
Wife attempted to take a shower-ice water then scaling-back and forth,no warning.Slight burns.Told front desk next am,said they would fix along w/no working fan or heater in bath.After breakfast checked and nothing done,said they didn't know,saw the woman I talked to and she admitted wrote wrong rm no. down.They sent maintenance man-fixed heater ,said it would take elect guy for fan and couldn't do anything about shower because it had been that way for 2-3 MONTHS. Parts on order.Went to frt desk,acted dumb,told them had to move -now-had tour at 1:30pm.Said I could move to T blding, only one available,about 3/4 mile away.I told them no,wanted to stay in area w/group.Found open one,somehow in bld A. Moved on run so we could make tour. Found out a couple of other couples on tour had same problem w/shower water,up/down temp.Returned from tour that night-9pm-and saw we had a great view of back of bld w/smoke stacks--but we had a working shower.
Rooms are very dated--(tv-old box style and tiny and you had to sit on bed to watch-we watched some news),2 small doubles,old couch and dirt in areas----no ref or micro ---real old time considering the cost.
Service-slow and clueless.
Why rent out rooms that they know could cause injury-what if small child was trying to take a shower and a blast of scaling water hit their body-they knew this for months. No warning, no nothing and even acted like,front desk,they had never heard of this problem.
You can put up w/some things but not something they know about that can cause injury and do nothing.

I wrote both Denali Properties and Aramark and heard absolutely NOTHING and this happened in late August 2012. I would like to hear from them--will I ever-not yet and probably never.

I could give more negative insite --food,gifts,service-but hopefully persons will not stay at MCR.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Denali National Park and Preserve hotels

Niagara Falls
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed October 27, 2012

The resort has different sections and we were right among the trees. The room has a sitting area in the front and the bedroom at the back with a double bed and a single bed. It did seem like you were at a lodge in the middle of the forest giving you that rustic feeling which was great. There was a gift shop and restaurants on site and a great museum. There were stores and reataurants across the street. There are buses to take you to other parts of the park and to see the kennels for the dogs used with the dog sleds. Great place

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about McKinley Chalet Resort

Address: Milepost 238, George Parks Hwy, Denali National Park and Preserve, AK 99755
Location: United States > Alaska > Denali National Park and Preserve
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Denali National Park and Preserve
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — McKinley Chalet Resort 2.5*
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Also Known As:
Mckinley Chalet Hotel Denali National Park And Preserve
Hotel Mckinley Chalet

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