Checked in for 2 nights on Holland tour,captured audience. Given a room in F building-nice river view-turns out the only good part.
Wife attempted to take a shower-ice water then scaling-back and forth,no warning.Slight burns.Told front desk next am,said they would fix along w/no working fan or heater in bath.After breakfast checked and nothing done,said they didn't know,saw the woman I talked to and she admitted wrote wrong rm no. down.They sent maintenance man-fixed heater ,said it would take elect guy for fan and couldn't do anything about shower because it had been that way for 2-3 MONTHS. Parts on order.Went to frt desk,acted dumb,told them had to move -now-had tour at 1:30pm.Said I could move to T blding, only one available,about 3/4 mile away.I told them no,wanted to stay in area w/group.Found open one,somehow in bld A. Moved on run so we could make tour. Found out a couple of other couples on tour had same problem w/shower water,up/down temp.Returned from tour that night-9pm-and saw we had a great view of back of bld w/smoke stacks--but we had a working shower.
Rooms are very dated--(tv-old box style and tiny and you had to sit on bed to watch-we watched some news),2 small doubles,old couch and dirt in areas----no ref or micro ---real old time considering the cost.
Service-slow and clueless.
Why rent out rooms that they know could cause injury-what if small child was trying to take a shower and a blast of scaling water hit their body-they knew this for months. No warning, no nothing and even acted like,front desk,they had never heard of this problem.
You can put up w/some things but not something they know about that can cause injury and do nothing.
I wrote both Denali Properties and Aramark and heard absolutely NOTHING and this happened in late August 2012. I would like to hear from them--will I ever-not yet and probably never.
I could give more negative insite --food,gifts,service-but hopefully persons will not stay at MCR.
- Also Known As:
- Mckinley Chalet Hotel Denali National Park And Preserve
- Mckinley Chalet Hotel
- Mckinley Chalet
- Hotel Mckinley Chalet
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Olotels, Expedia, Travelocity, Hotels.com, Priceline, EasyToBook, Venere, Tingo and HotelsClick so you can book your McKinley Chalet Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.