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“A superb oasis” 5 of 5 stars
Review of Furnace Creek Inn and Ranch Resort

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Furnace Creek Inn and Ranch Resort
3.5 of 5 Resort   |   Highway 190, PO Box 187, Death Valley National Park, CA 92328   |  
Hotel amenities
Toronto, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“A superb oasis”
5 of 5 stars Reviewed March 4, 2012

Our experience with the Xanterra operated facilities in the Grand Canyon is so awful that we expected the same at Furnace Creek. We were pleasantly surprised. At the same time as Xanterra does the low and middle end horribly, they do the high end quite well.

The Furnace Creek Inn is a tad expensive but no more so than a high end resort in a place like Laguna Beach. The rooms are really nice and worked really well for our stay which was to do long hikes each day and then clean up for an elegant dinner. We had a great shower, a large walk in closet for our gear, and comfortable beds.

The service overall is great. The food is very good in the dining room.

And the grounds are an amazing contrast to the stark environment that is Death Valley.

We had a couple of lunches at the Furnace Creek Ranch places (saloon and diner) and both were good.

To save money I would recommend the Ranch but it is worth a trip up the hill to the Inn for dinner. If money is not an issue, then the Inn is the place to be.

The Inn price included free golf. If we had done that, it would have been a very middle-range price.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,211 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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Aloha, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 2, 2012

The pictures they show online are the only 3 nice pictures they have. The rest of the resort is hardly to par. I camped nearby and paid to use their showering facilities at a pretty hefty price. It was around $6.00. I paid for and received my shower ticket. They had a sign that said "no refunds". Which is understandable, after all how can you refund a shower? I left back to my camp to gather my clothes, when I huge storm came up and started blowing away our tents so I had to stay back. This was just prior to the showers closing, so the storm delayed me long enough that the showers has already closed. The next morning I went back to try to take a shower and they told me that ticket I had was only good for yesterday and I need to buy another ticket. I tried explaining my predicament and they didn't care. In fact, they are were very matter-of-fact about the whole situation and didn't even try to negotiate a discount or anything. I had to pay $12.00 for one shower and poor customer service to boot. And the grounds look like they are a relic from the 60's, very disappointing.

  • Stayed April 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xanterra, General Manager at Furnace Creek Inn and Ranch Resort, responded to this review, March 6, 2012
Thank you for posting your sincere comments on TripAdvisor. We have considered whether to offer the resort showers and spring-fed pool facilities to campers who stay at NPS campgrounds for quite some time. We have made the swimming pool, which has been remodeled with new shade structures and lounge seating, and showers available to campers for many years as a convenience. If you would like personal assistance with resolving this issue, please contact me directly at your convenience. As with all guests, your satisfaction is my top priority.

Rich Jones
General Manager
Furnace Creek Resort
rjones@xanterra.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Top Contributor
169 reviews 169 reviews
33 hotel reviews
Reviews in 66 cities Reviews in 66 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed March 1, 2012

There are two parts to this resort, the Ranch and the Resort. The Ranch is cheaper by half and has most of the restaurants, general store and the borax Museum. It is by far the better deal. While we didn't see the rooms in the Resort, there was only one small gift shop which closed before 5, a lobby bar with limited seating and a dining room that insists in a dress code. Fine if that's your style but not particularly complementary to travellers.

Both places charge above average rates for the level of facilities they offer. The Ranch is very neat but the buildings show their age inspite of attempts at modernization. There are no microwaves in the rooms so the frozen food offered by the general store is only targeted at the RV park.

The food is good but you'll pay a couple of bucks more than you would outside the park. The gas prices however are outrageous. Gas costs roughly $2 more per gallon than outside the park and $1 more than in Panamint Springs so fill up before you go to the park.

In spite of all this, if you really want to experience Death Valley (and you definitely should) you need to stay at this resort. It is pretty much in the middle of all the attractions. It is very easy to experience the main areas of the Valley in a couple of days if you home base from this resort.

So in spite of the pretty obvious price gouging going on the Death Valley experience makes it worth it. Just plan your advance purchases so you spend as little as possible at the resort. We easily made it into the park, the major attractions (except Scotty's Castle area) and back out over 3 days on one tank of gas.

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 1, 2012

This is a great place. Our room was nice and clean with the patio and two great rocking chairs overlooking the ranch. The staff was pretty good too. The restaurant is a bit costly but is good. I think it is justified as there is nothing around in that area.This was our first trip to Death Valley and definitely a memorable one. Death valley is just an amazing place to visit!

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 29, 2012

My friend and I spent three nights at the Inn, and had a wonderful time. The location is central for a variety of moderate hikes in the National Park, so we did not spend much time at the Inn during the day. But we each had a great massage one morning from the Inn's friendly masseuse, and we enjoyed peaceful evenings in our room, with the door open to our "front porch" with chairs overlooking the oasis area with its burbling creeks running down the hillside. We had a good coffee maker and were able to get up at different times in the morning and have a cup of coffee outdoors. We did have cell service at the hotel, and a nice flat screen t.v. The room was unique with its fireplace and prettily tiled bathroom. Do have to say that the food is distinctly unimpressive and the dining room was too formal for our taste, especially when on a hiking vacation. And the room was certainly pricey, but for such a unique stay in such a remote area, I did not think it was unreasonable. Only other complaint would be that I would think front desk staff would act more as a "concierge" regarding local sights and hikes, rather than just pointing us to the standard written materials.

Room Tip: We really liked our King room with fireplace on the second floor overlooking the oasis area.
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  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 29, 2012

What a great place! Our room was in the single story section of the ranch, with the patio and two great rocking chairs overlooking the lawn and pool. he room was very clean with plenty of room for the four of us in two queens. The staff could not have been more friendly, each one seemed to be treating us to their home. This was our first trip to Death Valley for four 60 year old native Californians, we will return. We didn't take our little dog on this trip, only service dogs are allowed in the ranch rooms.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 29, 2012

We had a very nice room at the Ranch. The place is quiet. The onsite restaurants are not bad, but are over priced. There are not any other options in the middle of Death Valley.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Furnace Creek Inn and Ranch Resort

Address: Highway 190, PO Box 187, Death Valley National Park, CA 92328
Location: United States > California > Death Valley National Park
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Death Valley National Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Furnace Creek Inn and Ranch Resort 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Furnace Creek Inn And Ranch Hotel Death Valley National Park
Furnace Creek Resort
Furnace Creek Hotel
Furnace Creek Ranch
Furnace Creek Inn Death Valley

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