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“Overpriced and Poor Food” 2 of 5 stars
Review of Crater Lake Lodge Dining Room

Crater Lake Lodge Dining Room
Crater Lake Lodge, Crater Lake National Park, Crater Lake National Park, OR 97503
541-594-2255 x 3217
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Restaurant details
Good for: Families with children, Romance, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations
Tucson
Senior Contributor
32 reviews 32 reviews
22 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
“Overpriced and Poor Food”
2 of 5 stars Reviewed July 22, 2013

Visited Crater Lake with friends and decided to eat at the Crater Lake Lodge dining room for a nice, relaxing dinner. The dining room is what you'd expect in this location..rustic and well done. That is the positive part. I ordered the pork loin and my another ordered the bison meatloaf. My pork loing was grey in color, obviously microwaved to overly wekll done and tasted like rubber. The vegetables were cold. The server was concerned and polite, and returned my food to the kitchen with the offer of another dish. I declined as my friend's bison meatloaf was cool to the touch and his vegetables were cold as well. He tried to eat a portion of his but left most of it on the plate. The server removed my meal from the bill but left his on. He complained but to no avail.

This dining room is run by Xanterra, the vendor to most of the national parks.. It is in no way a fine dining experience and the prices (thirty to forty dollars per entree, plus extra for salad, etc) is way overpriced for the quality of the food. I would avoid this dining room and instead eat at the cafeteria..the food is likely better and the prices much more appropriate.

  • Visited July 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Salem, OR
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Average is being kind.”
2 of 5 stars Reviewed July 17, 2013

You expect expensive meals in a National Park Lodge, but meat loaf at $24 is just too far. You could add a salad for $7.25. We had pork tenderloin at twenty-nine with pilaf that was too salty to even take a third bite. Great views of the lake at some of the tables. We figured that we were place at a wall between the windows because we were not staying at the Lodge. Be prepared to fight the mosquitoes and some of their flying friends during your meal. They ARE going to join you.

  • Visited July 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy M, Manager at Crater Lake Lodge Dining Room, responded to this review, July 21, 2013
I apologize for your experience in the restaurant, we understand our special place here in the park and we are constantly working to insure that we are not taking advantage of our unique position. Our chefs are capable of great things under challenging conditions and I am sorry you did not get to experience them at their best.
Let me assure you that your seating had nothing to do with staying at the Lodge or not. We do not inquire weather guests are staying with us when taking reservations or at any other time. We strive to provide the finest in food and service to everyone. Our dining room is quite small, the same size it was in 1916 when 5000 people a year visited the park., this year over 500,000 people will join us at Crater Lake and while we wish could give all of them the best table in the house it is simply not possible.
The lodge was built without air conditioning and air flow from the outside is essential to everyone's comfort. This can at certain times of the year provide access for mosquitoes. . They last only for a brief time every spring. Our philosophy is that they were here long before we were and they are essential food for the beautiful birds and dazzling dragonflies. I am sorry you were here to experience them at their worst.
Our prices our determined by a variety of factors, with a major component being the comparability studies conducted by the National Park Service. The NPS looks at similar resorts in the area and determines a fair price for many of our menu items.
Other factors are our commitment to local, sustainable cuisine and the desire to make as much of our menu from scratch as is feasible. We feel these things are important considering our location but they can sometimes cost a little more.
The meatloaf mentioned in the review is in fact Bison meatloaf and topped with a mushroom merlot sauce made from local Oregon mushrooms and Oregon wine, all made from scratch, in-house daily. We serve it with local "Klamath gold" potatoes and fresh seasonal vegetables.
The "salad" is better described as "Organic greens tossed with green apples, roasted
hazelnuts & Oregonzola (a locally produced gorgonzola) crumbles, with a Marionberry vinaigrette (once again, made in-house from local berries)
It is obvious from the review that on the evening you joined us the Pork tenderloin was over seasoned and poorly executed. We apologize for this and will listen to your feedback and hopefully avoid this error in the future.
We appreciate you letting us know about our deficiencies. We are constantly working to improve and can only do so with constructive feedback from our guests. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tavernier, Florida
Top Contributor
290 reviews 290 reviews
117 restaurant reviews
Reviews in 112 cities Reviews in 112 cities
109 helpful votes 109 helpful votes
“Decor beautiful”
3 of 5 stars Reviewed July 17, 2013

The downstairs restaurant lounge are is decored very nice. Fireplace is warming and beautiful. We orded and shared a New York Strip for dinner waiter was a bit huffy about it but it was prepared to order and was very good.
Husband had clam chowder and said it tasted like it came out of the can.
Had lunch there as well and it was also done very well. This waiter and his bus man were very very nice.

  • Visited June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Senior Contributor
25 reviews 25 reviews
12 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Okay salad, but Dinner fizzled out”
2 of 5 stars Reviewed July 14, 2013

We went here having read the reviews and with low expectations, but even so we were disappointed. The cocktails were good and the fruit and cheese plate was good, but the meal quickly went downhill. The salad was okay, though really just a bed of lettuce with dressing. The chicken in the chicken pasta was slices of the low-quality frozen chicken that you buy at CostCo, and the fish came with a weird avocado & strawberry sauce that really didn't work with the fish. But it was the dessert that was really terrible. The flourless chocolate cake was quite stale; we didn't finish it. All in all, this place was disappointing even with our low expectations. Oh, and the final bill was $130 for two people.

The dining room is pretty small, so I can see why you need a reservation (if you really must go here). The deck outside is also nice, and you can get cocktails out there and sip them overlooking the lake. Bring long sleeves though, both because it gets cool once the sun goes down and there are a lot of mosquitos at dusk.

I would not go here again, nor would I recommend eating here to anyone else. Instead, bring sandwiches or bread & cheese or something into the park and have a picnic.

  • Visited July 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradley Beach, New Jersey
Top Contributor
113 reviews 113 reviews
91 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
“Rustic Dinning Room With Fantastic View.”
4 of 5 stars Reviewed July 11, 2013

We were in Ashland, Oregon for a family event and everyone said to visit Crater Lake and have lunch at the Crater Lake Lodge. When we left Ashland the temperature was over 95 degrees Fahrenheit and climbing. Two hours later we were on the Crater Lake rim thinking about lunch. We made our way to the Crater Lake Lodge and saw the host at the dining room. We asked for a table and he placed us by a window with a view. The food was rather high priced so we ordered salad specials, since we were still full from eating a sumptious breakfast at the Morning Glory restaurant in Ashland. The salad specials were large and very tasty, the balsamic vinegarette was exceptional. I was pleased with the fact that I could get a bottomless soda with lots of ice and we later shared a special chocolate cake desert. The atmosphere was stuffy since they kept the windows closed and there is no air conditioning or fans. On July 3, 2013 the temperature on the rim was a warm 75' F, and no one seemed to want a window opened. We enjoyed the view more than the restaurant. Apparently the temperature at the rim is usually much colder and air conditioning is not desirable in this restaurant. I guess we were there at an unusual time since last year there was snow on the ground on this date. if you are staying at the lodge this restaurant is it for you, particularly if you have no car. Otherwise I would probably be driving to the nearest town for more variety.

  • Visited July 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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