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“Just an overnight stay.” 3 of 5 stars
Review of Premier Inn Wirral - Greasby

Premier Inn Wirral - Greasby
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Premier Inn Wirral - Greasby
3.0 of 5 Hotel   |   Greasby Road, Greasby CH49 2PP, England   |  
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Rooms from £57
Ranked #1 of 1 Hotels in Greasby
Certificate of Excellence 2014
Swansea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Just an overnight stay.”
3 of 5 stars Reviewed February 11, 2013

I have stayed at a few Premier inns but this is in need of refurbishment. Room was very dated but clean. Carpet had a large patch let in. T.V. was very old and needs updating to a flat screen. Had a meal in the attached pub which was excellent freshly cooked and very tasty. Very good breakfast with plenty of choice but disappointed there were no Cornflakes.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral - Greasby, responded to this review, February 13, 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay.
I look forward to welcoming you back to Premier Inn Wirral Greasby.

Kind Regards
Report response as inappropriate
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183 reviews from our community

Traveler rating
    108
    52
    16
    4
    3
See reviews for
62
53
13
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
wirral
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 7, 2013

stayed with my husband and the rooms are good quality and cheap anough . also leads through to pub next door who do nice home made food. staff are nice and the rooms are clean also bed is comfy so would recomend staying here . would stay again

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral - Greasby, responded to this review, February 11, 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay.
I look forward to welcoming you back to Wirral Greasby Premier Inn in the near future.

Kind Regards
Emma Blizard
Operations Manager
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falmouth
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2013

Stayed here on Saturday night with the majority of my family - literally took over the ground floor! The receptionist was lovey, friendly and helpful. It is a standard Premier Inn, they pretty much all look the same on the inside, very clean, great nights sleep, great hot power shower. The rooms and restaurant were very warm though... Too warm honestly but then can't really complain about that in January!

We had previously booked our evening meal before we arrived, as there was a large party of us we chose from their Xmas menu which was 3 courses and fab! The waiting staff were very patient with us, which was needed!

The breakfast was nice, coffee was cold though.

In all, lovely place to stay. I think the receptionist makes it, very welcoming.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral - Greasby, responded to this review, February 7, 2013
We are happy to hear you enjoyed your stay at Premier Inn Wirral Greasby. We look forward to your next visit.

Kind Regards

Emma Blizard
Operations Manager
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London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 15, 2013

We were visiting the Wirral for a funeral, and chose the Premier Inn as it was near the venue. We expected basic, but were agreeably surprised. Every member of staff was charming and helpful, from the moment we walked into reception. I am disabled and before we had even checked in the manager announced he would be moving us from our booked room to one on the ground floor, and promptly did so. There was no socket by the bed (for a CPAP machine), but an extension was provided within seconds. The room and bathroom were spotless, the bed comfortable, the towels soft, and kettle and mugs provided. The attached restaurant turned out to be a nice surprise too: good beer well kept, lovely staff and surprisingly good food for very reasonable prices.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral - Greasby, responded to this review, January 23, 2013
We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future.
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Blackpool. UK
Top Contributor
89 reviews 89 reviews
39 hotel reviews
Reviews in 52 cities Reviews in 52 cities
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed January 8, 2013

This is the first time my wife and I have stayed at a Premier Inn but we were very disappointed. The welcome at reception was excellent but the room unfortunately was not. The heating system was very tempremental and I slept very little by being too cold. The bedside lights were so dim it was difficult to read and the TV was old fashined, (not flat screen. The bathroom was quite small compared to other budget hotels and there were no grab rails over the bath to help elderly people get out of the bath or feel safe haing a shower. the WiFi was difficult to use. We have stayed many times at Travelodge's and they are far better that this particular hotel. The receptionist told us not to take this hotel as typical of Premier Inn as it was quite old and was due a refit. i will be using Travelodge in future.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Wirral - Greasby, responded to this review, January 10, 2013
Thank you for your review.

At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.

Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel.

Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

Naina

Online Customer Service Team,
Whitbread Hotels & Restaurants.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruthin, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 7, 2013

Stayed in this Premier inn with my wife as we where in the area for a wedding do. I must say. Very impressed with the welcome & friendliness of the receptionist, like a breath of fresh air. The room was very comfy & the king size bed was a nice suprise although we did find it a bit firm for our liking. Bathroom was modern & clean.

Recommended if your looking for somewhere to stay in this area.

Thanks Premier Inn

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 6, 2013

A lovely stay with lovely friendly helpful staff, what more can you ask for !!! The rooms were clean and tidy and provided a good nights sleep, breakfast in the restaurant was exceptional value for money and delicious.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Wirral - Greasby

Address: Greasby Road, Greasby CH49 2PP, England
Phone Number:
Location: United Kingdom > England > Merseyside > Wirral > Greasby
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 1 Hotels in Greasby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Wirral - Greasby 3*
Number of rooms: 30
Official Description (provided by the hotel):
Wirral Greasby, situated within the picturesque Wirral Peninsula is the perfect choice for both business and leisure. Located just 2 miles from the sandy beaches of West Kirby, the hotel is set amongst popular restaurants and pubs. Ideally located for the M53 and efficient public transport services for Liverpool & Chester City Centre; both hosting a variety of activities to entertain. With a friendly and knowledgeable team, Wirral Greasby is the vibrant place to be. ... more   less 
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Also Known As:
Premier Inn Greasby
Premier Inn Wirral - Greasby

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