We had taken one of the tours offered by this place in a speed boat to a glacier. Food was terrible, water almost unavailable, treatment worst than that. The place (The glacier itself) is outstanding, sadly they don´t advice that you will need a lot of mosquito repelent, and all of us where bitten.
The staff, particulary the owner, where very disappointing on their behave towards one of the persons of the group, who got a twisted ancle. None of them helped him, neither with his backpack to make his trekking back to the boat lighter than carring his own stuff. (We helped him with our walking sticks)
We reserved a room for that same night, and at the morning of our arrival, they told us that the reservation it was not going to be honored, so we had to find another place.
As a resume, the place, is wonderful, the service sucks...