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“Beware the frogs” 5 of 5 stars
Review of Pullman Resort Bunker Bay

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Pullman Resort Bunker Bay
5.0 of 5 Hotel   |   Bunker Bay Road | Off Cape Naturaliste Road, Bunker Bay, Naturaliste, Western Australia 6281, Australia   |  
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Hotel amenities
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Ranked #1 of 1 hotels in Naturaliste
Melbourne
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Beware the frogs”
5 of 5 stars Reviewed May 24, 2013

We had a wonderful stay at this fantastic resort. The location is very secluded and has access to a beautiful beach. We asked for a room with a lake view which was terrific until bedtime.....the lake has resident frogs that can be quite "vocal" at times. All in all, a great place to stay.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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775 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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adelaide
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 24, 2013 via mobile

What a stunning resort. Stayed for a1 night on a business trip but still had a ball. Dinner was wonderful wine list was ok too. Service was pleasant but not over the top. Had a 2 bedroom apartment which was lovely the location is to die for!

Stayed May 2013
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Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 23, 2013

We went to the resort with family and friends to celebrate a milestone birthday. Great resort, friendly staff, good facilities and walk straight onto the beach. Would go back there for a long weekend again as the road trip from Perth is a very easy 3-hours away.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 20, 2013

Had a wonderful relaxing stay at the resort over 3 nights. Enjoyed the convenience of being close to the wine region in Margaret River and then to come back to the calming walks along the beach. The thing that soured it a little was the service in the bar being a somewhat lacklustre experience. First night was good as the bar was quite empty however with the advent of the weekend things were a little less enjoyable to the extent that we decided not to come back for the same the following night. We paid over the top pricing for a burger that upon reflection was missing some things that were mentioned on the menu as being included. Had breakfast on the Sunday morning and whilst the restaurant was not full it was busy, the down side seemed to be that there was no one making sure things were running smoothly. I had to ask a second time for a pot of coffee, I ordered poached eggs that took close to 20 minutes and only came out after I enquired about them. We were then presented with 2 orders where I had only requested a single serve. The buffet breakfast as presented was very nice.
On the other issue about service our rooms was not that well serviced, bed poorly made. We did think the staff very pleasant and helpful they just didn't get the little things that can make this place a truly great stay and differentiate it from the rest.

Room Tip: Try the self contained Villa overlooking the lake very relaxing. The poor service rating is in relat...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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PRBB1, General Manager at Pullman Resort Bunker Bay, responded to this review, May 21, 2013
Dear PerthPaul123,
Thank you for your review on your recent stay with us. Please accept my apologies for your experiences in the bar and the restaurant. Please be assured that we will use your feedback to make further improvements.
Kind regards,
Brownyn Bulpitt
General Manager
Pullman Resort Bunker Bay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2013

Two nights in a one bedroom lake view. There are no rooms on the beach. It is a "car-free" resort. Was a little wary because of some of the mixed reviews on here.

Reception staff were very welcoming and helpful. Had some issues with the key, when we returned to the front desk to have it fixed she offered to run us down in a buggy back to our room. The room was amazing. Excellent kitchen, big open living space, very comfortable bed and an enormous bathroom with excellent bath.

While some may not like the location due to its isolation, this is the resorts best feature if you ask me. The resort is on a lovely beach, it is exceptionally quiet, rooms nestle amongst the bush with the amazing sights and smells and the stars are amazing. Dunsborough is a short trip up the road with a few restaurants and Coles. Most wineries and foodie stops are between the resort and Margaret river, so it's a great day's drive.

The restaurant and bar are in a great spot, especially for breakfast. Entres at dinner were average but mains were great. It's good value if you have an advantage plus card, but not if you don't. The breakfast buffet is one of the best hotel buffets I've had.

There were other great facilities too that we didn't use - the pool, gym and BBQ for example, and loan items for the beach. We didn't have a frypan in our room, but when we asked for one it was promptly brought down.

Overall, this was a top notch resort in every aspect, but the restaurant could do with a little work. I can't wait to head back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRBB1, General Manager at Pullman Resort Bunker Bay, responded to this review, May 21, 2013
Dear docsimonm,

Thank you for your review, we are so pleased you had a great time. We look forward to welcoming you back soon to Pullman Resort Bunker Bay.

Kind regards,
Bronwyn Bulpitt
General Manager
Pullman Resort Bunker Bay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2013 via mobile

Thank you for a great weekend. Was exactly what we needed, rooms are fantastic, staff are all absolutely lovely, view to die for and I was lucky enough to fit in a spa treatment - Sarah is amazing! Thank you all, we never want to go back to Perth!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 18, 2013

One of the better hotels we have stayed at and we've stayed at many. We had a one bedroom lake view apartment which was very comfortable and spacious with a lovely bath and living space. Staff were very helpful and attentive throughout. I would caution that we utilized a special offseason rate so not sure about the in season value for money. Beautiful setting but if you're going for wine tastings its worth knowing that you're not really in the middle of the vineyards.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pullman Resort Bunker Bay

Also Known As:
Quay West Resort Bunker Bay Hotel
Quay West Resort Bunker Bay Hotel Naturaliste
Quay West Hotel Bunker Bay
Quay West Naturaliste
Quay West Resort Bunker Bay
Pullman Resort Bunker Bay Australia/Western Australia
Address: Bunker Bay Road | Off Cape Naturaliste Road, Bunker Bay, Naturaliste, Western Australia 6281, Australia
Phone Number:
Location: Australia > Western Australia > Naturaliste
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Naturaliste
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Resort Bunker Bay 5*
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