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“Excellent place” 5 of 5 stars
Review of Pullman Resort Bunker Bay

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Pullman Resort Bunker Bay
5.0 of 5 Hotel   |   Bunker Bay Road | Off Cape Naturaliste Road, Bunker Bay, Naturaliste, Western Australia 6281, Australia   |  
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Ranked #1 of 1 hotels in Naturaliste
Melbourne, Australia
1 review
“Excellent place”
5 of 5 stars Reviewed March 19, 2013

This place is fantastic. The staff,location and service are very good overall. The only negative I would say is the service at breakfast time can be a little slow and having to pay extra for non filtered coffee is a bit much . Can't wait to go there again !

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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786 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Perth, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2013

Our last stay was October 2012 just before we were due to have our first baby. We stayed in a studio garden view villa and was the last treat to ourselves before the impending life changer.

Location: 10 minute drive from Dunsborough. As it is out of town and surrounded by bush and ocean it really sets the scene of seclusion and escape from the daily grind.

Reception: First impressions count and the grand entrance with stunning view from the lobby do not disappoint. The checkin staff seem to be from all around the world and are very pleasant. We were then offered a buggy ride with our luggage to our villa which was a nice touch especially if you have alot of gear.

Villa: The studio villa we were in was perfect. The bed is large (king size) and comfortable with nice pillows. There is a kitchenette with a microwave and fridge. Great for making a quick breakfast. The bathroom is the best part, there is a very deep bath with a spacious open shower and a lovely sink area. The amenities are of the luxurious Roger & Gallet range and smell very fitting for the environment. There are also reverse cycle aircon units in each villa, iron and ironing board, in room safe. We had breakfast every morning on the outside balcony area which was lovely with the native birds singing away.

Food: We ate in the restaurant for one of our nights and although we have had "finer" food there is certainly nothing wrong with the quality or standard of food offered and in my opinion not as bad as some of the reviews I have read here on TA. We also had room service one night which is basically a pizza menu / cut down bar menu which was also pleasant enough. It's a good idea to book the restaurant before your stay though. There is also Bunkers Beach Cafe next door which does awesome breakfast and coffee also with a great view and literally a short walk up the beach front.

Pool & Beach: The pool and pool area are absolutely stunning. The infinity pool with the view over the gardens down to the ocean is something else. We were blessed with nice weather so had an early morning dip each day followed by lounging on the deck chairs. We actually decided on our babies name by this pool. The beach is beautiful and stretches in an arc with clean sand, clear water and big blue sky.

We loved our stay here so much and vowed to return after our child was born so we are going back in April for our first "family" holiday. This time we are staying in a 2 bedroom villa which I will review down the track. This trip I have booked a surprise spa treatment for my wife at mii spa which should earn me some brownie points!.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2013

Loved this place and will definitely be returning.
Stayed in a studio, which was fantastic as it had everything we could have needed and was modern / very comfortable.
Awesome beach and lovely pool - although it didn't feel like it was heated to 26 degrees.
Only thing that stopped us from giving it 5 stars was the restaurant food. Breakfast was ok, but evening dinner wasn't as good as what you would expect for a 5 star hotel.....yet was 5 star pricing!
Would definitely recommend the hotel for couples wanting a relaxing few nights get away, but would also recommend you eat in Dunsborough itself.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRBB1, General Manager at Pullman Resort Bunker Bay, responded to this review, March 19, 2013
Dear kevgiggs,
Thank you for your review on Pullman Resort Bunker Bay, please accept my apologies in regards your experience in Other Side of the Moon Restaurant. Please be assured we will take this feedback on board to assist in reducing future occurrences. We are currently reviewing the menus which will be launched in the coming months.
Kind regards,
Bronwyn Bulpitt
General Manager
Pullman Resort Bunker Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2013

Absolutely the most stunningly lovely place, beautiful Studio villa, polished wooden floors, views to the ocean, lie in the bath and look at the sky. Fantastic!. Lovely and quite no cars parked near the Villas, just a quite walk along pathways through beautiful native landscaped gardens to your room. Private Beach not far. We couldn't fault the place and wished we could have stayed longer, had to drive back to Perth to fly home to Brisbane. I felt it was a real priviledge to be sharing such a gracious place to stay with Cape Naturaliste. Thankyou! World Class!!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 14, 2013

I recently stayed in a two bedroom apartment for three nights. What a beautiful location. We were there for my brothers wedding, and the beach and gardens were well used by us all. They have BBQ's that guests can use so as a large group of travellers was a good social point for us all.
That staff at the resort were so lovley to deal with, very pleasent attitudes etc. Checkin and out very quick and easy, and view from reception one of the best ever.
My oly complaint was with the apartments . Very dusty inside and out, I know its a beach location but it really is long overdue. Maintience really needs to be looked at also.Light bulbs out in both bathrooms, out door lights not working front or backdoor. We did put arequest in for them to fixed,but still not done by the time we left,no fresh milk or cutting boards. Just little things i know ,but when you keep finding them for this sort of money, little frustrating.
Having said that the wedding was so beautifully done and was a credit to all involved in the day,staff best ever at a function i have been to,food great and once again LOCATION.Enjoy

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRBB1, General Manager at Pullman Resort Bunker Bay, responded to this review, March 19, 2013
Dear Tania G,
Thank you for taking the time to review your visit to Pullman Resort Bunker Bay and I am pleased you enjoyed your brothers wedding.
Thank you for your comments regarding the villa cleanliness and maintenance, these comments will be reviewed by the relevant departments and processes put in place to reduce future occurrences.
We look forward to welcoming you back to Pullman Resort Bunker Bay.
Kind regards,
Bronwyn Bulpitt
General Manager
Pullman Resort Bunker Bay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 14, 2013 via mobile

Fantastic location - beach is amazing and lots of great walking trails with amazing vistas nearby.

The hotel itself is nice but a few things mean it is not truly 5 star. The glassware/ tableware provided are mismatched - wine glasses one double the size of the other, one day room service forgot to re supply several clean towels, face washers etc, the next day room service completely forgot to visit us, no ground coffee available for plunger, milk not replaced etc.

Overall it was a pleasant visit. We were lucky enough to get a few nights at a discounted rate. Would find it hard to find value for money at the full rate. We will return.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2013

Really nice place to stay - lots to see and do in the area but such a peaceful and tranquil place. This is amongst the best the area has to offer.
On our last night we had an amazing dinner in the Other side of the moon restaurant. Highly recommended although the service got a little reduced once the restaurant got busy.
Rooms are extremely comfortable and very quiet. However a few basics could be added especially for the price paid to stay. The glassware was quite small and although a Plunger was supplied for coffee none was present. Also there was no milk supplied.

A very nice place to stay we will be back again.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRBB1, General Manager at Pullman Resort Bunker Bay, responded to this review, March 13, 2013
Dear DHC2OZ,
Thank you for your review and I am pleased you enjoyed your stay. Thank you for your comments regarding the milk and the glassware, we will be look into this for the future.
Kind regards,
Bronwyn Bulpitt
General Manager
Pullman Resort Bunker Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pullman Resort Bunker Bay

Also Known As:
Quay West Resort Bunker Bay Hotel
Quay West Resort Bunker Bay Hotel Naturaliste
Quay West Hotel Bunker Bay
Quay West Naturaliste
Quay West Resort Bunker Bay
Pullman Resort Bunker Bay Australia/Western Australia
Address: Bunker Bay Road | Off Cape Naturaliste Road, Bunker Bay, Naturaliste, Western Australia 6281, Australia
Phone Number:
Location: Australia > Western Australia > Naturaliste
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Naturaliste
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Resort Bunker Bay 5*
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