We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Cuba Experience... Rico Rico! :)” 4 of 5 stars
Review of Club Amigo Farallon del Caribe - Marea del Portillo

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Pilon
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Club Amigo Farallon del Caribe - Marea del Portillo
3.0 of 5 Resort   |   Carretera Granma, km. 12 1/2, Pilon, Cuba   |  
Hotel amenities
Ranked #1 of 1 hotels in Pilon
Blyth, Canada
1 review
11 helpful votes 11 helpful votes
“Amazing Cuba Experience... Rico Rico! :)”
4 of 5 stars Reviewed January 26, 2014

This resort is what you make it. I would absolutely recommend it to ANYONE - Granted they have an open mind and a sense of adventure. This was our second time staying at the resort and it most definitely won't be the last. The week we stayed there were some difficulties with the water lines and we happened to be without water for a good three days. Sitting around the pool and talking to people, I heard many of them complaining and saying that "the resort was an absolute disaster and it was the worst trip they had ever been on and everything was ruined." Oh, PUH-LEASE. There was sunshine, there was still an all inclusive bar, and there was a beach. Now if two fifteen year old girls (myself and my friend) can survive a couple days without a shower, I think you can too. Everything was fixed by the end of the week and we had a fantastic vacation. Of course, being teenagers, we enjoy our regular modern comforts. Like internet, texting, etc, but I can honestly say that a week away from everything was absolutely perfect and allowed us to gain a different perspective.
Biggest recommendation - Get off the resort. We always bring some things in our luggage to give away, and a trip to the local school was an eye-opener. They were incredibly grateful for a pack of pencils or pens, and we ended up making some really good friends that we plan on visiting again in the near future. The Cubans will always try to hustle you, or sell you something, but they are just trying to survive. They understand if you give a simple "No" and are perfectly harmless. If you're a girl, expect to get the occasional "Ole beautiful chica" and the odd kiss blown at you. This is normal, and acceptable in their culture so just wave back and smile. They are not trying to harass you or anything.
The staff are amazing, even when people were giving them a hard time, they do everything in their power to make your stay as enjoyable as possible with their limited resources. Mistakes happen, that's Cuba for you, but treat the staff with respect. They will bend over backwards to help and treating them like crap isn't exactly appreciated.
The resort itself is fairly standard, lovely swim up bar over-looking the bay, fun beach disco at night, plenty of entertainment. If you're bored it's your own fault.
The food at the buffet is typical Cuba, fairly repetitive but nothing to really complain about... (I have a new found love for papaya.)
I went with my family, an aunt, and a close friend, and despite everything, we managed to make it an incredible vacation. My family and I have been going to Cuba for about six years now, and this trip was honestly one of the memorable experiences I've ever had.

Room Tip: Go for the 300 block! BEAUTIFUL view of the bay and overlooking the resort.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

741 people have reviewed this hotel

Traveler rating
    132
    331
    180
    60
    38
See reviews for
160
254
67
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 17, 2014

Have been many times in Cuba, stayed mostly in 4 star hotels. In this 3 star resort you can find good lodging, beautiful landscapes and average service. There are two hotels - Marea, right on the beach and Farallon, situated on a hill a few minutes walk from Marea. Both have reception and all other services. The beach has been washed off by a hurricane on the Farallon side. so you have to walk to the other hotel to lay in the sand. The sand is dark, not white, they say there is volcanic ash in it. Does not bother us. Since we were not there to drink and eat a lot we managed with the limited buffet choices and actually knew what to expect. If you are a vegetarian like us, the choices are just a few. Little fresh vegetables and small choice of tropical fruit. Bars are OK and they close at 11:00 PM. The buffet coffee and fruit juices are diluted, but you can get excellent coffee at the few bars around the resort.
We saw some large iguanas, quite a spectacle. very large lizards, almost 3 feet long, but like house pets, they wait for treats from tourists... I would not touch them though. Nightly entertainment not too good and not every night in both locations. Personnel friendly and helpful but sometimes at the restaurants they ignore you if you do not call them for service at your table.
Attention Cyclists - we went there with our road bikes to actually train for Triathlon. Unpleasant surprise, the roads around the resort are broken, with large cracks, holes, gravel and sand, a nightmare for the skinny wheeled rider. There are stretches of good road but a few miles from the resort. Mountain bikes recommended if you want to bring your own and do long distances. And for swimming - the water was murky all the time, could see nothing in the water, it is cloudy from sand stirred by the waves, no matter how small.
Over all a nice experience.

Room Tip: I would chose Farallon - excellent views
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L'Ile-Perrot, Canada
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 17, 2014

We travelled to this resort Jan.1-8/14 as a last minute decision to get away from the hustle and bustle. We could not have chosen a better place. The resort is quiet enough to relax however by no means boring. The nightly entertainment was great. The 3 village tour is an absolute MUST. And the setting is beyond beautiful. The entertainment animators are very knowledgeable and engaging. The salsa lessons are a blast. The Spanish lesson is helpful. Of course there is bingo daily giving you a chance to win a nice bottle of that wonderful Cuban Gasoline(AKA Rum).
The bartenders are great as well.
The rooms are comfortable and clean.
Certainly worth the trip. Rico rico!!!!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 15, 2014

I came here with my family (party of 6 people) and it was a great trip to a very quiet part of Cuba (in my experience, compared to Varadero and Havana).

I had the opportunty to go horseback riding, meet a Cuban family and eat lunch with them, and I saw many historical sites in this beautiful province. It is not as crowded here as in other, more popular parts of Cuba. I would come back here with young children and family again as you get beautiful sunny weather but don't have to deal with party animals.

The hotel was great, not crowded at all when we went. The swimming pool is very clean and the staff do their best to keep up the maintenance of the hotel. The hotel itself is very big and you can find all of the typical things you normally would in an all inclusive. The beach is very beautiful...much more subdued than busier beach areas of Cuba if that's your preference.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, ON
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 12, 2014

For the price you pay it's a good trip let me start with that.
The two hotels on the property are decent (Farallon is the better of the 2).
We originally got a cabana at the Marea del Portillo and were instantly disappointed.
There were spiders and alot of water/mold spots all over the walls and the a/c didn't function properly.
We were transferred to the Farallon hotel up the road which was a nice change:Larger pool, better looking hotel & large, modern suites.
The food was quite repetative with little add-ons throughout the week like mushrooms and chocolate ice cream but you can't complain, we were fed and full all week for sure.
We also went on some excursions:The boat cruise through the lagoon was nice & we also went on the walking tour into a local village where we met alot of locals and actually visited with a family and lunched with them (awesome experience).
The hotel surroundings are absolutely lovely and there were alot of animals walking around espcially horses.
One thing we found a bit irritating is the amount of locals at this resort, they took over the pool, caused scenes and the young ladies were constantly draping themselves all over the older men visiting the resort (making out, groping in public).
If your looking for a nice, cheap place to go then this is a good place.
Again you get what you pay for here.
All in all it was a good week.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lifesabeachLindsay
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 5, 2014

Second time to Marea. Enjoyed it again. Very hot in September. Scooter rental was excellent but don't fill the gas tank. We were out for three hours and used only 1-2 pesos worth of gas. They siphon the rest out on return. Oh well. Also, the road can go from great to off-road condition very quickly. I fished at Cayo blanco this time. Caught three or four fish and let them go. Guy at island bar kinda indicated I was nuts for doing so. He would have cooked them for me. Bought cheap cigars (1 cuc for 25) at a blue store about 20 mins east of resort while on scooter rental. Just as good as the b market ones I bought from a guy under a bridge.
Fishing with guys behind Farallon is great. The guys will guide you but will hope for a gift or two.Hats, heavy fishing line, larger hooks, t-shirts (any clothes). It is well worth it to fish with these guys. If you can talk to them the day before they will bring bait. They/we were catching and keeping mostly 4-6" fish. Good fun.
We also walked back up into the "mountain village" which is just east (to the right once on main road) of resort. you will see a path that goes off to the left from the main road. lovely people, lots of birds to see and depending on time of year the waterfall is worth climbing up to. it is towards the left once you've gone as far as you can and path meanders up-hill. we met some children on our walk who were eating a green fruit we had seen previously, they picked one for me (as some were not ripe enough and shouldn't be eaten) and it was delicious - very sweet. it is called anon, looks like a green pine cone shape. if you veer to the right near end of village it takes you to a reservoir which supplies the surrounding communities with water, There are a couple of small local restaurants one in either direction once on main road that are well worth eating at if you want to go off resort. its one of the things we love about this area, lots of off resort simple day trips to do. it is a rural setting here, so as long as you like the more down to earth and off the beaten track type locale, its awesome!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington Ontario
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed January 2, 2014

I have travelled all over the north coast of Cuba but had not stayed anywhere on the south coast.
After reading some reviews of Maria del Portillo we decided to try it out and we are glad we did.
The two hotels, the Farallon and the Maria are interchangeable. They are Cuban rated as 3 stars which seems fair for food /rooms /facilities., The Maria is more popular possibly because the beach is better there and rooms are close to the beach. The Farallon is a 10 minute walk away (on the beach or on the road) and is uphill from the Maria. That place seems like it could be upgraded to a 5 star under the right circumstances...its stunning ...the views and setting... We just walked but you can take the free shuttle if you want to wait a few minutes. We found the food superior at the Farallon, especially breakfast , which is an indoor or outdoor terrace setting with tremendous mountain views.....All the Farallon rooms have amazing ocean and Mountain views.
There is a nice pool there with a swim up bar too !..also big ocean and Mt views !

We stayed in the Maria side Cabanas, which are located a very short walk east of the main lobby and are on the beach. No issues with the room. Some of the second story cabanas still have the old fashioned card lock keys with the little holes in them.... They are gradually being upgraded to the credit card locks. Our room had the old key and they can't make new ones so we could only get one key for two people. That was an annoyance but that is hopefully solved soon. (right now most of the first floor cabanas have the new keys)....The resort is quite laid back for atmosphere with mainly return visitors (mainly Canadian). I think Sunwing from Toronto and Montreal may be the only tour company using the small but nice Manzanillo Airport.
Thus almost all Canadians.. There are no other resorts in this part of Cuba so when you leave the resort you can really find some amazing rural culture...We climbed in the mountains, explored the stunning coast road, walked through tiny villages, There is no traffic so really nice biking around there but some big hills. Its one of the most timeless locations I have ever experienced (outside the resort). Back in the mountains its like stepping back in time 100 years....Free range animals all over.....outstanding views all over the place..

There is another small resort associated with these two but it is located 5 KM to the west and don't make the mistake of getting booked in there unless you know what you are getting into.
Its called the Punta Piedra rooms...or something like that. Sunwing does offer them. Believe me, don't book into those rooms unless you really understand this place... You are just too far away for the main resort (Farrallon/ Maria). The Superior rooms that Sunwing offers are the Farrallon rooms. The Cabana rooms at Maria are the same price as the Farralon rooms. Its a toss up whether to go Cabana room or Farralon....If you want to be where there are more people and near the beach...it's the Cabana rooms. If you want amazing views from your room its the Farrilon....but for some people it may be a long walk to the beach and up hill coming back.
We liked the Cabanas but The Farrallon rooms are more modern (as is that entire complex).
I suggest using both resorts because they are completely different in many ways..The action was at the Maria though...There is a disco on the beach at the Farrllon but nobody there.,
The standard rooms at the Maria are OK but some are close to the kitchen area and might be a bit noisy...I talked to people staying in standard rooms and they seem satisfied with them but one moved to a more quiet standard room location because his was by the kitchen fans..
We were there the first week in Dec. The Maria was almost full but the Farrillon was very quiet. Compared to say the northern Cayos or Holguin resorts, this place is less "crowded",,,no lineups for drinks, lounge chairs and so on... On the other hand there is no doubt that food is generally better on the north coast (say if I compare Maria with TRYP Cayo Coco or Sol Lunas Y Mares Holguin.)
Drinks are good and plentiful and even 24 hours service that surprised me ! Beer is the usual Crsytal and Bucaneero. There is no pressure to tip...we of course did tip sometimes because you just feel like it....But no pressure at all. This is a location where local people truly can and will use your clothes... or anything really that you might have and can leave behind...You only need to travel through the villages or Pilon to see just how much clothing is coming from Tourists . A local person in Pilon told me that when the resort closed for 2 months back in August or so, the town of Pilon felt the pressure...no tourists!

The food is Ok but nothing special. We did not go for the food...We went mainly for scenery, culture and exploring around the mountains and coast....Best part of Cuba yet to do that. Its sort of the opposite of Veradero....Its not a place I would recommend to everyone I know though...Some are so used to the 4.5 star Spanish chain resorts (such as Melias) and this is not that ....This is mainly about experience ...not so much about "luxury".
For someone coming here for the first time I'd recommend the cabanas VIP. The sunset Cruise and the Cayo Blanco day alone make that worthwhile.. I think Cayo Blanco day is about 50 dollars Canadian equivalent if you book it there...Its a nice white sand Cayo near the small town of Pilon. All inclusive too once you get there by free boat trip since it is run by the Cuba Hotel group. You get a lobster there too at lunch. Take advantage of the inexpensive and or included many local tours if you have time ! We did a lot on our own though by Bike and also rented a car for 24 hours too. We wanted to rent motorbikes but there were 3 of us and we could only get 2 bikes that were working well. Don't try to take the car up that MT road behind the village of Marea. Believe me, you will regret it you try...we hiked it but you can go by mule ...(just ask around Marea). Local people were great all over !
Bikes at the resort are one speed but they are actually pretty good...You can have them all day too not just an hour like some resorts. Lots of people brought their Mt Bikes and I wish I had done that because this area is ideal for a Mt bike !
Weather was amazing ....31 C and sunny every day. Lots of Cactus around..so pretty dry I think.
It is a dark volcanic sand beach at Maria and the Farrillon beach isn't that great..with more silt than sand there. .Good ocean swimming though and the sea is very warm compared to the north coast... Pools are cooler than ocean.

Overall for me the hotel complex/services is 3 star and the experience of being here in this part of Cuba is 5 star experience...One I will remember.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Club Amigo Farallon del Caribe - Marea del Portillo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Amigo Farallon del Caribe - Marea del Portillo

Address: Carretera Granma, km. 12 1/2, Pilon, Cuba
Location: Caribbean > Cuba > Granma Province > Pilon
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Pilon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Amigo Farallon del Caribe - Marea del Portillo 3*
Also Known As:
Club Amigo Farallon Del Caribe - Marea Del Portillo Hotel Pilon
Hotel Amigo Farallon Del Caribe
Resort Amigo Farallon Del Caribe
Club Amigo Farallon Del Caribe - Marea Del Portillo Cuba/Pilon

Owners: What's your side of the story?

If you own or manage Club Amigo Farallon del Caribe - Marea del Portillo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Club Amigo Farallon del Caribe - Marea del Portillo to your Saves list