Unless the owner does a serious overhaul of this place (and its management), this hotel will continue to be THE WORST HOTEL IN KAPIT. At their prices, you would expect something better but this place underperforms & does even worse than cheaper hotels nearby which charge roughly half of what this hotel charges (Deluxe Single at RM80/night - corporate rate).
The hotel is conveniently located in the town centre & is not hard to find. Just ask where the local Maybank is. The hotel is the adjacent building in dull white & grey colour. Reception is easy to find. Ring the bell for service. Check-in was seamless & the receptionist was friendly & helpful. Lots of coffeshops for food & small stores for supplies nearby. Most close before 6pm though so get your supplies & dinner early.
If you want to use the hotel's free Wifi, it is only available on the 3rd floor where the suites are. I suspect that it was only installed for the suites. No internet on 1st & 2nd floors. Cheaper hotels nearby have free Wifi on all floors. It just makes me wonder why they cant do the same here.
The receptionist gave me the wrong pin for the Wifi. I called the operator to enquire & they told me to try again later. Why would I want to try the WRONG pin again later? Realising that they were totally clueless & helpless, I hung up & tried entering random sets of 10 digits. I found the pin on my second attempt.
However, my woes with the Wifi were not over yet. The Wifi was fast in the morning when I checked in & when I woke up but when I got back in the evenings, it was totally unusable! I couldn't even connect to Google! I suspect that this was due to heavy traffic. Amazing how 1 semi-occupied floor can congest an internet connection. Must be a really cheap internet package for such a big hotel. I tried to use the internet all night to no avail. It might work in the late nights or early mornings but I wouldn't know because I was sleeping by then. It's both baffling & frustrating because I had seamless surfing at countless other hotels in Kapit.
The lift was out of service for the whole duration of my 3-day stay. Looking at how the management runs the hotel, it might stay out of service for a long time. Be prepared to walk to your room like in one of the budget hotels nearby. I would have been willing to walk the stairs to the 3rd floor if there was good Internet. Without it, I am reminded with every step that I paid too much for too little.
The rooms were spacious & clean. No cigarette smell which was good. The beds were comfortable & clean. No bedbugs. Sleep was good. AC was good. TV was small. It only had 3 local channels & the reception was bad. No satellite channels. Plumbing was good. I love the shower head. It's the kind that does not let too much pressure through but just enough to give you a gentle massage on the head.
I will not be returning to this hotel because there are plenty of other hotels nearby which offer better services at a lower price. Besides, there are plenty of new ones I have never tried before. They are not on TA or any other website though so you will probably need a local contact to get you their contact details. Seriously, the only hotel worth considering on TA for Kapit is Greenland Inn (Single - RM120/night).
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- Also Known As:
- Meligai Hotel Kapit, Sarawak