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“Nice, but overkill for our quick layover” 4 of 5 stars
Review of Hotel Bougainvillea

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Hotel Bougainvillea
3.5 of 5 Hotel   |   100 m Oeste de la Escuela Publica de Santo Tomas, Santo Domingo de Heredia 11-3100, Costa Rica   |  
Hotel amenities
Tustin, California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
58 helpful votes 58 helpful votes
“Nice, but overkill for our quick layover”
4 of 5 stars Reviewed August 19, 2013

This was the first night of our 10 Day Costa Rica adventure. Stayed here on the recommendation of a travel agency. The hotel was nice. Staff was very friendly, but we arrived at 7:00PM (dark), ate in the restaurant, went to bed and were picked up at 6am the next morning to leave for our next destination. Never saw the pool, gardens, grounds, etc. The restaurant was fairly expensive. Food was good. Our flight landed at 4:30 and by the time we got through customs and started driving we were in "rush hour". I don't know if there are many routes, but most of our route was through a fairly industrial area. It took us over an hour to get to the hotel at this time of night through heavy traffic.

We had to keep our windows open in the room to cool things down and we did awake to motorcycle noise going by in the morning, as well as birds chirping. Luckily we were getting up early, but we were woken up about 5:30am by this noise. If I didn't have to be up, I would be frustrated by that.

Breakfast was included in our rate, but didn't open until 6:30. We had to leave at 6:30am so the woman helping us check in offered to make "to go" breakfast bags which was very helpful and very nice. She checked us in at about 7PM and was there again to hand us our bag at 6:30am. Hard worker! Bags were loaded with various items. Great customer service.

Room Tip: Our room was on the front, facing the parking lot. Heard traffic noise with our windows open.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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433 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 18, 2013

Amazing gardens, amazingly helpful staff, gorgeous food in the restautant, all near the airport but by no means a bog standard airport. It is the perfect place to rest weary bones and recover from jet lag if you've been travelling for hours.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2013

I stayed here for only one night with my girlfriend the night before leaving Costa Rica. Not only was the hotel beautifully decorated, clean, and friendly, but all the services were great. Breakfast was plentiful and delicious, the back garden was gorgeous. Even the gift shop had reasonably-priced items that are definitely worth a look. This hotel is a great deal and worth your money if you're looking to spend slightly more for comfort.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irmo, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 12, 2013

Stayed at the Hotel for one week for a business training seminar I was leading. The hotel service, clenliness and hospitality exceeded my expections. The real bonus were the gardens which I will bring my wife back in the fuure to experience. Overall a great experience

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubuque, Iowa
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 8, 2013

We were visiting Costa Rican friends who live in San Rafael, so we chose this hotel because it was closer to them than San Jose. We were very impressed by the gardens-- our friends told us that this hotel is known throughout Costa Rica for its gardens, and Ticos (Costa Ricans) will stop there to have coffee and take pictures. You can see all kinds of beautiful bromeliads and orchids, as well as humming birds and butterflies. Inside, there is also an interesting collection of rocks that have been gathered from different parts of the country. The decorative tile and wood interior gives an elegant presentation.

Regarding the location, Sto. Domingo is a suburb of San Jose. San Jose has A LOT of traffic during rush hour, so keep that in mind if you need to get to the airport and be sure to allow extra time. Personally, we're not big fans of the city, so we enjoyed being "off the main drag" a bit. Also, the hotel is in a gated area in the town (not in the country), but it's a large area so we did not hear any traffic or other noises. Our room faced the gardens, and we had a very nice view.

The room was spacious and clean. The breakfast buffet was plentiful, and the gift shop was reasonably priced.

Room Tip: Be sure to check their website to see if there are any promotions-- if you don't ask, they won...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plymouth, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 5, 2013

This was the biggest hotel we stayed in Costa Rice with ~80 rooms but set in several acres of garden with a pool, sauna and 2 tennis courts. The room was spacious and well appointed, and the staff friendly and helpful. It was not too far from San Jose centre so the taxi journey was not too expensive, but it is also well placed for the airports and yet in a quiet, safe suburb.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 4, 2013

I stayed at the hotel in June 2013 during a photo tour to Costa Rica. The hotel is located in a nice and quiet residential neighborhood about 15-20 minutes from downtown San Jose. Taking a cab to the city is simple and fast, and prices are reasonable (make sure you pay in colones not usd).
I stayed at the hotel twice (at the beginning and the end of the trip) so had two different rooms. Both were very spacious and clean with comfortable beds, good shower and a nice balcony overlooking the garden. The only thing I would change in the room is the carpet. It was not old or dirty or anything, but I generally prefer wooden floors or tiles, especially in tropical countries.
The garden is truly amazing and very well maintained, make sure you have some time to explore it. There are numerous tropical flowers and plants, butterflies, birds and frogs that can be found. The frogs are somewhat hard to find during the day, but if you go to one of the ponds around dusk you should get lucky and find some rare species such as the blue-sided leaf frog.
I also had breakfast and dinner at the restaurant a few times and found that the quality of the food was very good. Fruits and salad were fresh and there were lots of healthy options including fish. The service was simply excellent - one of the waiters even remembered my name when I came back two weeks after my first stay!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Bougainvillea

Address: 100 m Oeste de la Escuela Publica de Santo Tomas, Santo Domingo de Heredia 11-3100, Costa Rica
Location: Costa Rica > Province of Heredia > Santo Domingo de Heredia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Santo Domingo de Heredia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Bougainvillea 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
Only 20 min from the airport / A hotel inside a garden. 10 acres of the most beautiful gardens in Costa Rica. Experience Costa Rica: Come stroll in our beautiful tropical gardens; enjoy the fragrance of Costa Rica's refreshing air. Relax in our cozy rooms and facilities where our friendly staff will be happy to assist you! Enjoy our country, stay at Bougainvillea: A hotel inside a garden. Restaurant, bar/lounge. Indulge your appetite at our restaurant and bar, which offers a delicious fusion of international and local cuisine. The tasteful decoration of our restaurant compliments our personalized service. Enjoy a view of our gardens which sets the perfect backdrop for an enjoyable breakfast, lunch, dinner, or afternoon tea. Other amenities include complimentary wireless internet access and free parking. Balconies: Take a moment to notice all the beautiful details that the nature offers to you in our balconies with a mountain or garden view. Green mountains, colored tropical flowers and energetic hummingbirds will welcome you to Costa Rica! ... more   less 
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Also Known As:
Bougainvillea Hotel
Hotel Bougainvillea Costa Rica/Province Of Heredia

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