Please beware this is a great location, the staff are really nice and helpful, but it stops their. The hotel is really tired and in desperate need of tlc, on arrival we had a nice welcome from the receptionist who explained where our room was and welcomed us , we had upgraded to a river room view, and we're charged an extra £15.00 per night for this. We were booked into room 51, which is apparently the best room/bridal suit, and is in fact a bungalow!!, after walking up a unswept walkway and small patio area with weeds growing everywhere we entered the front porch and were greeted with a terrible damp smell, we walked through the next door to a bathroom with jaquzzi bath, but the sink was filthy, we then entered toilet area no 2 where the taps were dripping in the sink, and the walkin shower was cold only, (wife discovered this later). Next was the bed room which was really musty but worst of all the bed sheet did not fit the bed and was not fresh???
It was all creased and obviously had not been changed, the lounge was next and as other advisors have mentioned the furniture would not even be sold in second hand shops it was awful, plus the carpet was filthy and had not even been hoovered. We loaded suitcases back in car and went to reception and complained , the lady was very apolagetic and offered us a complimentary drink at the bar whilst she went and cleaned it?? On reinspection she had done the best she could even spraying fresh air spray to help the smell for an hour, the location is great but the people who run this hotel obviously no how bad the place is and still sell these rooms, if nothing is done soon this place won't survive which would be a shame.
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- Also Known As:
- Shillingford Bridge Wallingford