At first glance, our villa was pretty, if awkwardly-laid-out. But upon closer examination, there were many shortcomings. Door-knobs fell off in my hand, the toilet flooded in the middle of the night, and we found 10 toenail clippings scattered around the main living area. When we pulled back the sheets on one of our beds, we observed a number of tiny bugs. To top it off, the beach was closed. We felt that the website was misleading and made it look like guests could relax and swim on the beach. You can never swim on the beach, and on the day we were there, we were even unable to walk on the beach. There also appears to be a serious fly problem. Flies were swarming around us in our villa and at the restaurant.
On the plus side, the staff was extremely pleasant and tried to be accommodating. Every employee we encountered was professional and dedicated. The person who welcomed us, and the butler who was assigned to our villa were amazing, and deserve to work at a facility that reflects their hard work. The property manager was extremely professional. The views were stunning, and the staff was very hospitable. Ultimately, however, we paid for a 5-star experience and got a 3-star result.
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- Also Known As:
- Bulgari Hotels & Resorts Bali Hotel Uluwatu
- Bulgari Hotels And Resorts Bali
- Bulgari Bali Hotel
- Bulgari Hotel Bali
- Bulgari Bali Resort
- Bvlgari Resort Bali
- Bulgari Resort Bali Pecatu