My little boy is 6years old and his favorite Christmas movie is The Polar Express, so when we heard that Weardale Railway was having a Polar Express Experience we just had to take him.We were advised to arrive an hour/hour and half before our experience so we arrived at 5.30pm, our train journey was at 7pm. I expected something there to keep lids entertained while you waited but all that was there was a gift shop in a tent. The gift shop sold overpriced tat. I have no idea why they advised you to be there so long before your journey as the booking office to get your tickets did not open till 6.45pm. Felt it was all very badly organized. On a more positive note the actual staff on the train looked like they were having as much fun as the kids were, maybe even more so. They were very enthusiastic when it came to the singing and dancing. The staff who were at the station could have done with a lot more of enthusiasm, they were so miserable. On the train you were given hot chocolate however this hot chocolate was more like chocolate milk, it was freezing cold and tasted disgusting. When Santa comes onto the train the children are given a bell which has The Polar Express stamped on it which is a nice little souvenir shame they hadn't taken the 'Made in China' sticker off. Not worth the £20 charge per adult. In all very disappointing
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