We had a very nice anniversary weekend at the Hyatt Tamaya. The location is great, the service was overall very friendly, and my husband raved about the golf course. We loved the authentic New Mexican feel. The pool (we only utilized the adult pool, but the family one looked like fun!) was perfectly clean, very quiet, and served impeccably by the pool server Austin, who kept the tasty margaritas coming!
As for dining: we enjoyed a snack and later a casual dinner on the deck of the Rio Grande Lounge. The fried green chiles were DELICIOUS. Caesar salad was ... mysterious. Not caesar, but tasty for a garden salad with a side of spicy ranch, which is what it really was. Service was spotty. We had a sweet, helpful server there when we stopped in for a pre-trail ride appetizer. One of the nicest waitresses we've had, ever. When we returned after our trail ride for dinner and drinks, expecting more of the same service, we were disappointed to find a slow, surly server who seemed to dislike us immensely for no apparent reason and who was so slow bringing us our drinks we gave up after the 2nd round and retired to our room with a bottle of wine instead.
The rooms are dated, unquestionably. Not unattractive or uncomfortable at all, just not as nice as you'd expect at a Hyatt in this price range. The leather headboards grossed us out, as we could clearly see some fingernail scratches from guests past.....eek. We'll definitely return after the 2015 renovations hoping to see great improvement. That said, our bed and bedding were comfy and the bathroom was very clean. We had a nice mountain view, as requested. Deck was nice, but hopefully that furniture will also be updated and upgraded during the renovation - it was cheap looking.
Deli/gift shop was very nice. Loved that they served Starbucks coffee and they made me a great skinny latte. Nice selection of snacks, salads, wraps, etc. Very friendly service from the ladies here.
Spa was seriously dated. If I'd been there for a $40 pedicure, no big deal, but when I'm spending $90+ to get my toes done, I'd like a more luxe feel. The check in area was very nice but the spa itself is badly in need of a facelift. I didn't try the steam room or other features.
Trail ride is a must. We went out on a 6:00pm ride with Ernesto, who was endlessly entertaining. Horses seemed to be very well cared for and took us on a really nice ride. Don't skip the trail ride! Gorgeous views.
Overall, if given the option I'd give this place 3 1/2 stars, expecting to bump that up to a solid 4+ once the rooms are renovated. We visited for a quiet anniversary get away but we'd love to return with our kids for a fun family trip. Plenty to do with the pools, horses, and golf, but a great place to put your feet up and recharge, as well.
- Official Description (provided by the hotel):
- A unique pueblo design with 350 guestrooms arranged in two wings connected by open air courtyards, providing convenient access to pools, gardens, restaurants, and other facilities. Most room opens to a private patio or balcony. ... more less
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- Also Known As:
- Hyatt Regency Tamaya Resort And Spa
- Hyatt Regency Tamaya Hotel Santa Ana Pueblo
- Hyatt Santa Ana Pueblo
- Hyatt Bernalillo
- Tamaya Resort
- Bernalillo Hyatt
- Hyatt Regency Tamaya Resort & Spa New Mexico/Santa Ana Pueblo