We were super excited to visit New Mexico for a weekend in June... Everything was great, but I don't necessarily think this is truly a 4-star resort with a 4-star price tag.... There were a few things I just couldn't get over:
1. The room amenities were quite dated. Carpet, light fixtures, etc just looked old. We had a double room with these faux leather headboards that were extremely scratched by fingernails. Gross! The towels and bed linens were basic, not plush like I was looking for. We even had dead moths on our carpet upon arrival. Also, I was greeted by a huge grasshopper in the shower. As we checked out we noticed there is a "room renovation" scheduled, so that should definitely help!
2. The food wasn't as good as I had expected. We visited The Corn Maiden and The Santa Ana Cafe. Both were good, but really nothing to phone home about. The service at both restaurants was slow. We even witnessed two dining patrons get up and inform their waitress they couldn't finish their lunch it was so terrible. Yikes! Better food would have helped.
Other than those reasons, we had a great time. The staff we encountered were very friendly. We sat by the adult pool most of the time and felt like that was well kept and quite peaceful. We didn't get a chance to visit the spa, but I'm sure it's wonderful!
- Official Description (provided by the hotel):
- A unique pueblo design with 350 guestrooms arranged in two wings connected by open air courtyards, providing convenient access to pools, gardens, restaurants, and other facilities. Most room opens to a private patio or balcony. ... more less
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- Also Known As:
- Hyatt Regency Tamaya Resort And Spa
- Hyatt Regency Tamaya Hotel Santa Ana Pueblo
- Hyatt Santa Ana Pueblo
- Hyatt Bernalillo
- Tamaya Resort
- Bernalillo Hyatt
- Hyatt Regency Tamaya Resort & Spa New Mexico/Santa Ana Pueblo