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“Felt Like Royalty” 5 of 5 stars
Review of Hyatt Regency Tamaya Resort & Spa

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Hyatt Regency Tamaya Resort & Spa
4.0 of 5 Hotel   |   1300 Tuyuna Trail, Santa Ana Pueblo, NM 87004   |  
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Certificate of Excellence 2014
Colorado Springs, Colorado
1 review
2 helpful votes 2 helpful votes
“Felt Like Royalty”
5 of 5 stars Reviewed October 27, 2007

Sometimes comparing the pics of a hotel with reality is a real disappointment. Not so with the Tamaya Resort. Pics did not do it justice. This resort is perfection. Southwest elegant. Kiva fireplaces on the patio. 3 pools with a whirlpool. Room was quiet, clean and wonderfully done. Asked for a couple robes; within minutes the robes were delivered. Ordered room service; the hotel employee apologized on the phone because they were running about five minutes behind and promised 10:55. Guess what, 10:55 arrived and there they were. The employee opened the hot food lid to ensure everything was satisfactory. I was there for a concert in Albuquerque and wanted to go to Old Town. The front desk pulled out a map and showed me exactly how to navigate. Employees magically appeared to open the main lobby doors. I was trying to find a place to get a coke (lounge was not yet open and did not want to go to the cafe) and an employee brought me a complimentary coke. I will definitely save my pennies to go again!

Stayed October 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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855 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 8, 2007

I was here for a mix of business and pleasure. It is a perfect place to stay if you want to visit both Albuquerque and Santa Fe, because its right in between the two. The quality of the accomodations, customer service, and activities was just phenomenal. Because I was here for both business and pleasure, I took advantage of just about every amenity here: the Internet access in my room, the business center for printing and mailing materials, the gift shop, the stores, room service, and at least one restaurant. For fun, I went horseback riding, borrowed a bike, went to the pools, the gym, shopped at the stores, and walked the grounds. I couldn't believe how well the staff treated me, day in and day out! Every minute of my stay was perfect. All I wanted to do was figure out how soon I could get back. I'm sending my parents here to celebrate their 40th anniversary and I just hope they had as much fun as I did. Pure serenity!

  • Liked — I am just not sure, everything was so incredible.
  • Disliked — I loved everything about it.
  • Stayed July 2007, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed October 2, 2007

This fully self contained resort is a little off the beaten path, on the Santa Ana reservation, within a mile or two of their casino (but far enough away to be completely separate). It is a $70 cab ride from the Albuquerque airport. It is about 20-22 miles to central Albuquerque. It is farther to Santa Fe, but I didn't make the trip over there. I suggest renting a car, even if you're only here for a couple of days, given the remoteness of the resort.

The good news is that everything you want is here. The resort is only 3 years old and is owned by the tribe. They've done it right: nicely appointed, spacious rooms, as you'd expect from Hyatt. Southwestern decor of course. A very nice resort course with five tee boxes (rental clubs cost $50). Nice spa. Three pools, very kid friendly with TONS of kids activities, including horseback riding, free bikes (including ones with training wheels AND covered trailers to tow the really little ones!) for the trails, crafts (including making adobe blocks), a big water slide, native american stories read under the stars at night, horseshoes, archery, etc.

The amazing thing, though, is how friendly everyone is. Unfailingly polite and helpful, just about any hotel staff in the world could learn from these folks. Genuinely accomodating and interested in your comfort, these folks are wonderful.

The resort is horizontally laid out, not vertical, in keeping with native american architecture. So this creates really long buildings. If you get a room like I did (2160), you'll be walking a long ways back to the lobby (300 steps to be exact). Try to get a room in the 2100-2130 range; much more convenient.

I was here on business, so I didn't try the restaurants, but did have a $12 sandwich in the bar which was fine. It seems they do a fair amount of business with meetings/conventions. This did not detract from the atmosphere, in my opinion.

I would not hesitate for a second to bring my family here for a vacation. If you prefer being the middle of it all, don't come here because you'll be a little bit away from everything. But isn't that the whole idea of taking a vacation anyway?

  • Liked — The friendliest, nicest hotel staff I've ever come across
  • Disliked — nothing in particular
  • Stayed October 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 13, 2007

Spent a week at the Hyatt Regency Tamaya with my wife and 2 teenage daughters. Beautiful, well-cared for resort where the staff uniformly go out of their way to make guests feel welcome and pampered. Located between Albuquerque and Santa Fe, makes a good home base for exploring central New Mexico (which itself is an amazingly beautiful and surprising place), although the resort has enough amenties so that one never has to leave. Took a hot air balloon ride (brace yourself for the hard landing into cactus and sagebrush), rode horses in the Rio Grande, and attended a private rodeo - all on the hotel grounds. Wish we could have stayed longer. This is the kind of place you will recommend to good friends.

  • Liked — Beautiful facilities, welcoming staff
  • Disliked — Spotty internet access
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 6, 2007

You can not possibly be disappointed with this resort. Very beautiful. If you are looking for inexpensive food and services then DO NOT stay in a Resort. If you want to golf or go to the Casino you can take their shuttle. If you want to sight see or eat somewhere other than the resort you will need a rental car. Things are not that far just to far to walk. We found plenty to do and see in Albuquerque about 25 minutes away (Old Town & Sandia's Peak) Sante Fe is about 45 mins to one hour North. The facilities are very nice and clean and the room very comfortable. The staff are eager to please. I was concerned with the reviews of theft but just use common sense. There is a safe in the closet in your room, use it. We would love to visit this resort again some day.

  • Liked — Scenery
  • Disliked — Expense of food and spa
  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
81 reviews 81 reviews
64 hotel reviews
Reviews in 66 cities Reviews in 66 cities
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed September 4, 2007

The hyatt regency tamaya is a very good hotel.

We stayed for 4 nights in August. We had one pool view room and two mountain view rooms. All the rooms were spacious comfortable and pleasantly furnished, but the mountain view side is really quiet and relaxing and worth the extra cost.

. The facilities are good; 3 pools,one with water slide and plenty of play equipment for children,table tennis,bicycles.stables, hot air ballooning etc. The grounds were well kept and the views beautiful. But the main difference with many hotels are the staff. They are universally pleasant , smiling, and eager to help.

The possible disadvantages are that it is a long way out of Albuqueque in the not very pleasant suburb of Bernalillo.It is cleverly hidden in a small valley in the countryside and the entry road is quite tortuous. The facilities can get crowded at week ends. And, being in the country, rattlers can come and drink at the swimming pools!

  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 30, 2007

Held an 80th Birthday Party for my parents at the Hyatt Tamaya. Had 20+ relatives from all over the US.

The resort is large, but fits in perfectly with the setting. Yes, it is about 30 minutes from the Airport and not within Alb itself. But there are restaurants and attractions nearby, should you wish to explore, and you can always make a day trips to Sante Fe, Taos, etc.

The rooms are average sized, but well appointed. Ours had a view of the mountains to the east and a nice covered patio to enjoy said view. One evening, we were treated to a spectacular light show thanks to a thunderstorm in the mountains.

The resort has three pools. We frequented the middle "active" pool which has a 3 story tall waterslide. The kids could not get enough of this, and many adults enoyed it as well. We sampled all the restaurants while there, and found the food to be unique, fresh, and well prepared. I loved the chili strips served at the pool. Also, the gift shop has wonderful breakfast burittos that are great for a quick, inexpensive breakfast.

As I said, we were there for a party. The night of the party, we discovered a glitch. We have intended to change the party from Saturday to Friday, but through a series of misscommunications, this change did not get made. I panicked as the guests started to arrive, and sent them into the bar for drinks. To their credit, the hotel began to take immediate actions to remedy the situation. They set us up in the bar, comped our drinks, and managed to find us a private room in the Corn Maiden Restaurant. The meal and service were wonderful. They earned high marks in my book for responding to this situation so quickly and smoothly. Our party went off without any further glitches, and everyone had a wonderful time and hardly even noticed that there was an issue.

Twin Warriors GC is challenging and well manicured. While pricey by New Mexico standards, it was worth it in my book. Nearby Santa Anna GC is a bit busier and not as scenic, but also a fun course.

At the hotel, we also enjoyed the use of the complementary bikes to explore the system of hike/bike trails.

We found the staff to be genuinely (as oppossed to fake) friendly, greeting us by name and offering directions and assistance whenever asked.

Definetly will return!

  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Tamaya Resort & Spa

Address: 1300 Tuyuna Trail, Santa Ana Pueblo, NM 87004
Phone Number:
Location: United States > New Mexico > Santa Ana Pueblo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Santa Ana Pueblo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Tamaya Resort & Spa 4*
Number of rooms: 350
Official Description (provided by the hotel):
A unique pueblo design with 350 guestrooms arranged in two wings connected by open air courtyards, providing convenient access to pools, gardens, restaurants, and other facilities. Most room opens to a private patio or balcony. ... more   less 
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Also Known As:
Hyatt Regency Tamaya Resort And Spa
Hyatt Regency Tamaya Hotel Santa Ana Pueblo
Hyatt Santa Ana Pueblo
Hyatt Bernalillo
Tamaya Resort
Bernalillo Hyatt
Hyatt Regency Tamaya Resort & Spa New Mexico/Santa Ana Pueblo

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