In many respects this hotel offers a perfect winter retreat for those who want to get away from it all, relax in comfort, and read a book. Its location next to a great expanse of beach is perfect. the lay-out and architecture of the hotel grounds is very impressive. The staff are friendly and numerous. The Spa is world class. The rooms clean and well appointed. The chefs and restaurant staff have been well trained and although breakfasts and lunches were good I found the evening meals did not taste quite as good as they looked on the menu. But maybe that is the fault of local ingredients. The other drawback was the lack of a fast internet connection, but that is a country wide problem not the hotel's. All in all I would rate this hotel just short of five stars but I definitely would like to return another winter.

Lovely hotel, with friendly people
Great food for lunch & evening , Thai restaurant in the evening is excellent
The rooms are big and very clean
A real pleasure to stay here ! I can recommended it to everyone
Thanks Coco Ocean for everything

We decided to end our three week holiday in the Gambia by having a day pass to Coco Ocean, we had the most wonderful day ever. We took a cabana overlooking the sea, the towels were provided and the D250 it cost us for the day pass (about £5) was used towards our food and drink. The grounds were lovely, as were the pools, all the staff excellent and attentive, a wonderful place to spend a day in peace and quiet.

We travelled to The Gambia with our teenage daughter. We have been a number of times in the past but have always stayed at Ngala Lodge, but as we had our daughter we had to stay elsewhere.
On our arrival we were met by Mary and given a welcome drink and talk. The first thing she said was that the hotel would take no responsibility for anything that was stolen from our rooms - comforting! During our 7 night stay two couples were burgled whilst they slept; one couple woke to find a bloke rifling through their nightstand. Terrifying. The other couple had three men in their room. Perhaps if the hotel did take responsibility they would take their security a little more seriously...
After hearing about the break-ins we found it difficult to sleep properly.
The hotel is very pleasant, rooms are lovely, restaurant not bad, but if you are worried about being broken into its hard to enjoy the experience.
The staff are very nice, but could do with more training to bring them up to 5 star standards. There were three of us in our suite and we usually only had towels for two, the body lotion was empty the whole week, we usually had two robes (usually without a tie belt!) the service by the pool is virtually non existent, our phone didn't work for four days which was a pain when we came down with Banjul belly and had to keep walking to get hot drinks.
This all sounds very negative, but on the whole the hotel is lovely, but until the security is seriously upgraded we wouldn't go back to Coco Ocean, which is a shame.