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“More shabby than shabby chic!” 3 of 5 stars
Review of Whitehouse

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Whitehouse
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Chillington TQ7 2JX, England   |  
Hotel amenities
Ranked #3 of 5 Chillington B&B and Inns
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“More shabby than shabby chic!”
3 of 5 stars Reviewed December 1, 2013

I booked a romantic weekend away through Mr & Mrs Smith for me and my partner and on arrival our first impressions were good. We arrived in the dark having struggled to find the place as there is no signage whatsoever, but once we parked up and approached the house, it looked beautiful and very inviting. The Mr & Mrs Smith overview described the dress code as 'casual but groomed', which is more than can be said of the staff, who were disappointingly shabby....more basic B&B than upmarket hotel!

The place had a nice quirky feel with open fires crackling away and to top it all we were immediately advised that we had been upgraded....yay!....a near perfect start! We were shown to room 6 in the Attic, which is a very good size, with a huge bed and nicely appointed bathroom and on the whole, it appeared to be very comfortable. However, as we started unpacking a few things hit a bum note. My partner realised that there was no dressing table, which one might expect as a minimum requirement and I noticed that the double wardrobe had a measly six hangers for us to share. On top of this there was a suspicious stain on the otherwise inviting sofa....the sort of stain that you check out to make sure it's not going to make a mess of your clothes.....How could they leave that for a guest to worry about.....I just don't get it! The blinds in the room, one of which was extremely tatty, would have been more at home in a kitchen and with a little more thought the furniture could have been re arranged to create a much more comfortable space. The duvet, pillows and linen were of the finest quality and we both agreed that it was probably the most comfortable bed that we had ever slept in....and the largest!

Some of the common areas were dressed with quirky and interesting furniture and art but other parts were sparse. A few rugs and some curtains would not go amiss to soften the feel of the place which, without the benefit of the open fires, was rather less inviting during the day.

A very good breakfast is served in the lovely bright dining room, overlooking the garden and terrace. The garden is one of the outstanding features of the place and I imagine, something very special in the summer.

On departure I noticed that a charge for our afternoon tea on the Saturday had been added to our bill. This should have been complimentary as I had made the booking via Mr & Mrs Smith, and the charge was subsequently removed. On the Friday we were not offered afternoon tea on arrival but we put this down to arriving a little late at around 5.30 ish. I mention this because others have made similar remarks about complimentary afternoon tea not being offered and in hindsight I'm a little bit miffed with myself for not taking this up during our stay.

This place is not cheap and on the whole there were more negatives than positives, with very amateurish service and a little suspect on overall cleanliness and maintenance standards. This is a shame because with a little more money spent on the interior and a lot more effort service wise, this place could be a real gem!

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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58 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Reading
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2013

If you're into design, attention to detail, great service and delicious food - this is the place to go.

The building itself is gorgeous, the design of the communal spaces is second to none and the rooms ooze style and class.

Food wise, they only serve breakfast, but what a breakfast. The usual cereals and fruit etc, then a choice of freshly prepared hot breakfasts which were totally delicious.

The only slight downside was the WiFi range.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Top Contributor
149 reviews 149 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 3, 2013

From the moment we arrived, we felt welcome here. Even some other guests, sitting in the garden, smiled and said hello as we came up the path from the car park, as if it was their hotel. On entering, the owner (Ali?) was warm and friendly. Offers of help came quickly but not in an over-pushed way. Our room (No. 1) was on the back of the house and overlooked the garden. It had windows on three sides so was light and well aired. The bed dominates. It's massive. The hidden fridge is a good idea and so is the Nespresso machine. Bath robes, slippers and excellent gels, etc. Nice touches. A couple of small issues - no door on the toilet cubicle: very "now", but not to everyone's taste, I suspect. Also, more shelves and hooks would be a help. We stayed 3 days and so had more stuff than for a normal weekend.

Overall, the decor is "shabby chic" - arty and well studied (many design books are dotted about the place). The "public rooms" are well, and quite expensively, furnished - big leather chairs and sofas; large lamps; books and a big table on which games can be played. There was a sense that this would be a good place in the winter as well as summer. In the garden, there is ample, comfortable furniture of a very "in" design.

The breakfast room is a well designed annex to the original (Georgian?) house and the breakfasts were a veritable feast. Home made stuff all over the place - marmalade, compote, fruit salad. We ate heartily and to the point that we skipped lunch on all three days. The local haddock was excellent but I went for the "full English" on 2 out of 3 days. Black pudding, sausages and bacon all tasted wonderful. Toast, and croissants, etc came too.

Overall, this is close to as good as you can expect and the pricing is very reasonable, all things considered.

Room Tip: A room at the back of the house is likely to be quieter than the front, which is on the road.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
56 reviews 56 reviews
46 hotel reviews
Reviews in 48 cities Reviews in 48 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 20, 2013

We stayed for a long weekend in July 2013, having booked through Mr and Mrs Smith. The house is on the edge of Chillington village, a couple of miles from the beautiful coastline in that part of Devon. Dartsmouth, Kingsbridge and Salcombe are all easily accessible by car, and Dartmoor is less than an hour's drive.
The room we had was large, with a beautiful and unusually large bed (Rm 3) with a . It was
clean, and the bathroom spotless. The shower was impressive, and the bath big enough to wallow in. There was a Nespresso-type coffee machine in the room, with fresh milk daily in the chiller. The gardens were well kept, and the house had a good library and DVD collection for when you just want to stay in. Breakfast was deliciously excellent - we didn't need lunch.
This is not really a family place, rather more for couples wanting a relaxing and romantic break away from busy lifestyles. The village is a little isolated, and it is necessary to drive to nearby towns, or book taxis well in advance. The nearest pub, the Tradesman Arms, does excellent food, and is a 15 minute walk away - the landlady (who was very sweet) kindly lent us a torch for the walk back. We also ate at the Cricketers in Beesands, which was excellent as well.
Ultimately, for two very busy people, this was a lovely relaxing weekend. Not cheap, but worth every penny.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013 via mobile

Every time I visit it just reminds me how a hotel should make you feel, totally relaxed, welcome but also that you can kick your shoes off and curl up in front if a fire with a large drink and a book. Amazing place with wonderful hosts. We were once again in our favourite room 5 but all others are great, wonderful comfortable bed, beautiful bed linen and amazing choice of breakfast. Can't wait for the next visit, can't come too soon.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 18, 2013

I stayed here for a long weekend in July. First impressions were great- the garden is gorgeous and turned out to be the perfect spot for a refreshing G&T from their bar before taking the 20min stroll to the local pub.

The house is also beautiful. The rooms are bright and airy, with lots of quirky design features. And the bed left me unconscious for the entire night! Perfect.

Breakfast was delicious- lots of fresh fruit, granola, and loads of hot options in addition to the standard full English, all cooked with lots of care and attention.

The hosts were friendly, informative and obviously really wanted to give us the best experience possible.

We booked through Mr and Mrs Smith, and got one night free as a result. If I had been paying full price, there are a handful of things that would have made the stay even better...

Firstly, having just had a 4 hour drive from London, it would have been nice to have a couple of complimentary biscuits offered on arrival. I know this sounds like a really minor point, but it's something that often seems to come as standard in many cheaper B&Bs I have stayed in. Instead, we had to delve into the (fairly expensive) mini bar for a few snacks.

Secondly, it would be good to have bar prices on display. As mentioned above, we had a couple of drinks from their bar. At £5 for a single gin and tonic, this felt a bit steep and it would have been a bit of shock to see the bill on the last day if we'd used their bar regularly.

Finally, dogs! I must confess I am not an animal person at all, and I did know the B&B had dogs and cats when we booked. The cat was there the entire time and I didn't notice it at all. The dogs were only there on the last day, but spent most of the morning running around the garden and jumping all over the furniture, which wasn't particularly relaxing. I'm sure if we'd asked, the owners would have kept them in the house, and it definitely wouldn't stop me from coming back, but something to bear in mind when booking.

All in all however, a fantastic trip, and I will definitely be back.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

Highly recommend a stay at The Whitehouse. The owners are very welcoming, the breakfast is yummy (even if you go for the healthy option!) and the rooms are spacious, clean and comfy.
They have beautiful gardens, a relaxing lounge room and a huge DVD collection for you to borrow.
Definitely need a car as you'll want to drive out to local pubs, walks, towns and it's worthwhile exploring the local beaches (some are sand, some aren't). Salcombe is about 15-20mins drive.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Whitehouse

Address: Chillington TQ7 2JX, England
Location: United Kingdom > England > Devon > Chillington
Hotel Style:
Ranked #3 of 5 B&Bs / Inns in Chillington
Price Range (Based on Average Rates): $$$
Number of rooms: 6
Official Description (provided by the hotel):
Whitehouse is our small and intimate home from home in the small sleepy coastal village of Chillington in South Devon. Tamara, Matthew and Ally have designed six unique bedrooms with bold statement lighting, practical, clever interiors and touches of vintage glamour making Whitehouse an individual place to stay. ... more   less 
Also Known As:
Whitehouse Hotel Chillington
Whitehouse Chillington, Devon

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