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“A great find” 4 of 5 stars
Review of Village Urban Resort Manchester Cheadle

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Village Urban Resort Manchester Cheadle
3.5 of 5 Hotel   |   Cheadle Road, Cheadle SK8 1HW, England (Formerly De Vere Village Manchester Cheadle)   |  
Hotel amenities
Ranked #2 of 2 hotels in Cheadle
dunfermline
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“A great find”
4 of 5 stars Reviewed August 28, 2013

We came across this online and booked a room for just £20 on the de vere website during a sale! Didn't really know what to expect for £20 but got a fantastic surprise on arrival.

Lovely building in beautiful surroundings, lots of parking and lovely communal areas. The staff were excellent both on check in and check out and just in general.

The room was nice, clean and quiet and just what my brother in law and sister needed with their 10 week old baby - we had booked the room for them so had been nervous as to what it would be like.

We hadn't pre-booked breakfast when making the room reservation but it was no hassle to book there and though my partner, son, niece and myself were not guests of the hotel we were allowed to dine there with those who were and treated exceptionally well. The breakfast was awesome and a nice touch that the staff got to eat the left overs once all the diners had gone and breakfast time was past. Its nice to see staff being looked after as I know from experience the leisure industry can be thankless.

I would definitely book here again and recommend it and again commend the staff for their service

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, October 5, 2013
Dear Melanitsa7328


Thank you for taking the time to post a review following your stay with us.


I am absolutely delighted to hear you really enjoyed your stay after booking a room during one of fantastic sales and team were over the moon to read your kind comments about them, the service and the Hotel itself and we do hope to see you again in the near future.

Warmest regards


Tracy Harrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • English first
  • German first
  • Norwegian first
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English first
Cheadle
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2013

Twin room gloomy and oppressive - horizontal black striped wall covering, with small window, contributes, with limited 'mood' lighting making it impossible to read in comfort. The window is fixed shut so the electric fan provided recirculates hot air to an uncomfortable degree. Have never before tried to sleep in such an airless box.
I'm afraid the attractions of the pool pale into insignificance when facing one more night after this one......

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, September 6, 2013
Dear Brumtraveller,


Thank you for taking the time to post a review following your recent stay with us.

I am really to hear that that you found the Hotel room gloomy and oppressive. The style and colour scheme I do appreciate is not to everybody’s taste and the window restrictors are there as a precautionary Health and Safety measure. During the hot weather we tried to ensure that our customers were as comfortable as possible by providing additional fans. We do have several room types available at the Hotel all of which have different styles, colours schemes and so forth and I am sure that if you had raised this point with the Reception team they would have done their upmost to rectify this situation for you.

I note that your profile says Cheadle so please do contact me or pop into the Hotel should you wish to discuss this further

Thank you once again for sharing your feed back.

Warmest regards,

Tracy Harrison
General Manager
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Johannesburg, South Africa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2013

a lovely base for our stay in Manchester. the hotel was accommodating in allowing us to check in early as we had a lot of luggage and had just checked out of another not so nice hotel. the room was neat and manageable even with the additional beds for the kids.

the restaurant went out of their way to ensure that they had GLUTEN FREE options available for breakfast, even on short notice.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, September 6, 2013
Dear atichauer,



Thank you for taking the time to post a review following your recent stay with us.

I am delighted to hear that your stay with us was an enjoyable one and the restaurant team went out of their way to accommodate your needs.

Thank you once again for sharing your kind feed back and we look forward to seeing you again in the future.


Warmest regards,



Tracy Harrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013 via mobile

16th August. We arrived at the hotel service was excellent friendly and always smiling happy to help. We booked a table for 17 people 3 course meal it was amazing. The staff were brilliant always asking people is everything was ok if they needed anything. Each course of food was out at the same time. We Mr & Mrs Grant would like to thank jess and her team. The room we had was a upper deck which was beautiful and very clean they even made it special for us with rosé petals over the bed and a card congratulating us on are wedding. The room was big had sky hd tv my husband Oder room services at 11.30pm which they were good fresh food and fast. Breakfast was really nice full english tea and coffee as soon as you sit down couldn't fault anything about this hotel. We would pay what We paid every time we will be staying again in September we loved it. We would recommend this hotel :-)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, September 6, 2013
Dear Grant89


Thank you for taking the time to post a review following your recent stay with us.

I am absolutely delighted to hear that you have recently enjoyed your stay with us and that Jess and her team took great care of you during you dinner.

Jess will now be awarded with an ‘extra inch’ voucher, a company incentive we have in place to recognise team members that deliver exceptional service or are mentioned on any guest feed back platforms. These vouchers are then collected and any team member that receives 25 will be automatically entered into a prize draw to win a trip to New York, Jess will be over the moon thank you.

Thank you once again for sharing your kind feed back and we hope to see you again in the near future.

Warmest regards,



Tracy Harrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2013

We had a lovely weekend away. Just what we needed. Great deal which included two nights stay with breakfast and a 3 course meal on the first night. We also had unlimited use of pool and leisure facilities. The hotel had everything at such a bargain price, but we fancied a change so went to Trafford centre which was only around 10 minutes away. Cant really go wrong with this hotel, but we found drinks were expensive

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, September 6, 2013
Dear Paul J


Thank you for taking the time to post a review following your recent stay with us.

I am absolutely delighted to hear that you enjoyed all aspects of your stay and had the opportunity to make the most our fantastic facilities.

Thank you once again for sharing your kind feed back and we do hope to see you again in the near future.


Warm regards


Tracy Harrison

General Manager
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Warrington, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 13, 2013

Stayed for 7 nights for work and was really impressed.the staff always so friendly and helpful.The rooms are light and airy or luxury and well equiped depending on the type you book.(family or upper deck) Wouldnt not hesitate to stay again !

Room Tip: ask for a quiet one anyway from main street & external fansif thats your need .
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, August 17, 2013
Dear Joanna B


Thank you for taking the time to post a review following your recent stay with us.

I am absolutely delighted to hear that you have recently enjoyed your stay with us during a 7 day working trip. The team and I pride our selves on delivering warm and friendly service and were really pleased to hear that you experienced this during your visit to us, and we hope you did not have to work too hard.

Village Urban resorts have a multitude of functions and you are absolutely right there is something for everybody from our Starbucks café to the Victory pub where we show all the great sporting events, The Chop and Ale House where you can enjoy a Donald Russell steak whilst watching and interacting with the chef whilst they prepare it on our open ‘robata grill’ and finally relaxing down in our huge leisure facilities which boast a 25 metre heated swimming pool and state of the art fitness equipment.

Thank you once again for sharing your kind feed back and we hope to see you again in the near future.

Warmest regards,

Tracy Harrison
General Manager and the Village Cheadle
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Cardiff, United Kingdom
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 7, 2013

The hotel is in a great location for airport and access to Manchester city centre. I had a upper deck room which was very good value sky movies and Starbucks coffee in the room. A good stay and I would return if in the area agai.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy H, General Manager at Village Urban Resort Manchester Cheadle, responded to this review, August 17, 2013
Dear Longtravellers,


Thank you for taking the time to post a review following your recent stay with us.

I am delighted to hear that you enjoyed your stay with us whilst having the opportunity to stay in one of our hugely popular Upperdeck rooms which boast sky movies, luxury bedding and starbucks etc. Due to popular demand we will soon be adding more Upperdecks to our room inventory so more people can kick back and enjoy them selves like you have.

Thank you once again for sharing your kind feed back and we look forward to seeing you again in the future.

Warmest regards,

Tracy Harrison
General Manager and the Village Cheadle Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Village Urban Resort Manchester Cheadle

Address: Cheadle Road, Cheadle SK8 1HW, England (Formerly De Vere Village Manchester Cheadle)
Location: United Kingdom > England > Greater Manchester > Cheadle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Cheadle
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Manchester Cheadle 3.5*
Official Description (provided by the hotel):
Village Urban Resort Manchester Cheadle is nestled in the leafy suburb of Cheadle and just over 4 miles from Manchester Airport and close to the M60 motorway Junction 2. It is in an ideal location for accessing the M6 and M62 motorways. Nearby attractions include Tatton Park, Old Trafford Football Club and Quarry Bank Mill. Village Urban Resort Manchester Cheadle has 117 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 
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Also Known As:
De Vere Village Manchester Cheadle Hotel Cheadle
Village Manchester Hotel Cheadle
Cheadle Hotel Village
Village Urban Resort Manchester Cheadle England

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