I have stayed here several times on business but will not hurry back. Here are the problems that I encountered during my one night stay last week:
allocated twin room when a double room was booked - resolved.
fan in room was not working (pin missing from plug) - resolved.
TV remote not working - resolved.
windows in room could not be opened as "company policy" and no A/C.
light bulb not working over bath/shower.
shampoo dispenser empty.
several calls to reception unanswered.
slow checkout in morning with only one person manning reception.
Whilst some of these issues were fixed promptly during my stay they should not have occured in the first place. Most of the these issues were raised before I left and I was told by the young lady in reception on check out that they would be looked into and that I would receive an email in response (which I am still awaiting).
The public areas have been renovated recently and of reasonable quality. I gather that this is also the case with some of the bedrooms though I suspect not the one I stayed in.
On a more positive note, the meal that I had from room service was pretty good, if a little overpriced. Breakfast was standard hot and cold buffet however was enjoyable with a good selection of items.
- Also Known As:
- De Vere Village Manchester Cheadle Hotel Cheadle
- De Vere Village Manchester Cheadle Hotel
- Village Manchester Hotel Cheadle
- Cheadle Hotel Village
- De Vere Village Manchester Cheadle England
- Official Description (provided by the hotel):
- Modern hotel with warm, friendly atmosphere; restaurant & bar; near motorways; ideal for exploring the Cheshire countryside. ... more less
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