I stayed at Finca Rosa Blanca at the end of September for the first 2 nights of my 7 night trip to Costa Rica from New York. I had just completed a very long and stressful summer job and managed to fall ill right before my trip. I just wanted to catch up on sleep, feel better, and rest, so that I could do some more adventurous things during the rest of my trip. I found this Inn originally on Trip Advisor while searching for a relaxing place to stay close to San Jose for the beginning of my trip. At the last minute, I booked 1 night (the 2nd one, as I couldn't book same day) and prayed that when I arrived at SJO I could take a taxi and there would be a room available that night.
Upon arrival, Ed greeted me with a big smile and quickly took care of me. He honored the same Trip Advisor rate for the night and also made it so that I could stay in the same room both nights. They quickly prepared the room for me while I had a bite to eat. He gave me some information about the Inn and activities that were available.
The room was perfect. Very clean and with a beautiful view. The pillows were the most comfortable ones I have ever slept on!
The best part about Rosa Finca Blanca is the attention and service you receieve from all of the staff. Ed, Toto, Wilson, Javier, and Barbara at the reception area were all very helpful with any questions that I had. Marvin took amazing care of me in the restaurant for every lunch and dinner and even noticed the first evening that I was ill, and made a very special ginger tea for me. Luis took care of me both mornings for breakfast with a big smile. Miguel, the F&B Manager, was very present and continually checked in on me. Although I only spent 2 nights/3 days, I felt like I knew the entire staff.
All of the food was incredible. It was fresh and all had a great presentation, and of course, the views from the restaurant were incredible!
Pablo, the Massage Therapist was wonderful! I booked a last minute appointment and opted to do the 90 minute Coffee Detox to include a 60 minute massage, coffee body scrub, and mini steam/facial. It was amazing and in fact I think it was closer to 2 hours. I felt great after! I chose this particular one as the massage was meant to drain your system, and given I had a cold, thought it would be a good choice, and it was!
Upon departure, Barbara took great care of me. She helped me with a taxi to the bus station, and gave me some suggestions on where I should visit. I took her recommendation the last 2 nights and went to Manuel Antonio. Boy, am I glad that I did!!
It was so nice to be so well taken care of, as I manage hotels for a living, I pay very close attention to the details and must say that this was the best guest service I have ever received while traveling.
I was also traveling alone, and received such care and attention. At no point did I feel uncomfortable there. Javier gave me some tips on traveling alone in Costa Rica and a card with information and local phone numbers.
A huge kudos to Finca Rosa Blanca and their entire staff. I couldn't thank you more for starting my trip off so nicely!
Wishing you all the best, and hoping to be back in the near future!
The room, El Cafetal, was perfect. Although I did not see the others, this one was located in the ma...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 5, 2012
Dear Kimo384; Wow, what a great ego boost for us at FRB! All of the staff read this with such smiles on their faces, Ed, Toto, Wilson, Javier, Barbara,. Marvin, Luis and Miguel, the F&B Manager. I also showed this to Karina and Pablo in the spa and they grinned from ear to ear. Your reaction is what we hope every guest will have and we really work hard to make sure the experience is something beyond what they had hoped. Of course, it is easy for the staff to do this, as they love the guests and they all live close by, so it is a kind of pride in their community that also spawns this kind of mega service.
Report response as inappropriate
Oscar Picado our chef said to say thank you for your observations about the food, as he is so focused on the fresh food, in season slow food approach to cooking and loves to share the Costa Rican ingredients and cuisine with our guests. he grew up and lives only a couple of kilometers from here, so for him it is showing off his home town recipes.
Again, thanks so much for your kudos and for taking the time to tell us how much you enjoyed your stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.