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“Simon H” 3 of 5 stars
Review of Ocean Breeze Hotel AKA Ocean View Hotel

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Ocean Breeze Hotel AKA Ocean View Hotel
3.0 of 5 Hotel   |   17 Beach Road, Strand 7140, South Africa   |  
Hotel amenities
Ranked #2 of 2 Hotels in Strand
Leigh-on Sea, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Simon H”
3 of 5 stars Reviewed April 21, 2013

After a few days here my friend and I were referring to the place as "Fawlty Towers"-albeit without a Basil.Enough said?Admittedly,we did have spectacular views of the titular ocean as well as mountains and the rooms were clean,though a little tired, and the beds comfortable.Staff were all very friendly and helpful,especially those in the bar and restaurant.However,reception staff were straight out of the T.V. Torquay mould.We asked for a second key to our suite and they had a duplicate made except they copied the key to an entirely different room.My wife telephoned with important family news on several occasions-once they informed her that there was no one of my name staying with them,on another that my group had left when we had not!Other members of our party had their belongings moved to another room whilst we were we out for the day.
But the views and position made up for these upsets.I just wouldn't go back.Oh!Okay I would for that view.

Room Tip: Ask for a sea view.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    4
    1
    6
    4
    5
See reviews for
8
5
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Cape Town Central, South Africa
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 4, 2013

My husband and I really looked forward to time away with our toddler for the weekend and the fact that we were on the beachfront made us even more excited.

Check in time was at 2 and we decided to rather check in an hour later to avoid having to wait too long well to our surprise we ended up having to do just that. We got to the Hotel after 3 and when we checked in our hotel room wasn’t ready so they sent us in to have complimentary coffee in their restaurant while they bring the key down, well we ended up waiting 30 minutes for our key which was fine, the frustrating part was getting to our room which no one at reception even directed us to, we had to find our own way. They didn’t really prep our room they basically just made the bed and put coffee and tea in. the bathroom didn’t have towels nor soap or showergel.

So we found that our tv didn’t have a remote and my husband phoned to get one, the reception said they will send it up but when housekeeping came to bring the towels they said they don't have a remote for room 103, so every time we wanted to change channels or change the volume we had to get up to do so.

Apart from that the hairdryer was broken since Friday afternoon I phoned reception to send another one up, they kept on telling me someone will come now, my husband eventually went down to get it and they told him they don't have spare ones left the same happened with asking for a double adapter plug, they kept on saying they will send someone until we eventually went down to get one ourselves.

Above everything the kettle they gave us were mouldy and rusted inside never the less dirty with marks on, they replaced this with a new one, but still why did they wait for us to complain first.

The noise levels at night were terrible, it sounded like people were shouting in the passages.

Our stay was really terrible and to be honest I am truly disappointed in the manner in which they treated us!

When i emailed them to complain about how terrible their service is all they responded was that they are sorry that such small things spoiled my holiday. Firstly it wasnt one small thing, it was just terrible service from their side, thats it..

Room Tip: Do not stay in room 103! no remote and a broken window
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Velddrif, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2013

The photo's on the website is really misleading. The guy at reception was very unprofessional and we received no welcome, no information regarding breakfast times or anything else. Thinking that we might find all information in the room, was also to no avail. No information ledger in the room. The couch in the room was torn and bleached. No remote control for the TV. No coffee mugs. Found a dirty saucer in the cupboard. The neighbour next door is a permanent occupant who decided 06h30 this morning to water his plants and wash his balcony. Water was swept over the balcony and the broom was knocked against something over and over. No sleep possible after this. The breakfast and restaurant staff is the only positive point in this establishment.

Room Tip: Choose another hotel
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2013

Had a great experience here... Lovely people who couldn't do enough for us. The penthouse is really worth experiencing. Would recommend it highly. Food was great and the breakfast was cooked exactly how we liked it.

Room Tip: Try the Penthouse, great views and value for money.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boksburg, South Africa
1 review
3 of 5 stars Reviewed January 3, 2013

My family and I had wonderful stay at Ocean View Hotel. The room we were booked in had water damage but was move to another room. The view was to die for...tranquil and peaceful. My children enjoyed themselves especially hotel pool. the breakfast was refreshing and filling with wide range of...fresh fruits and yogurt every morning. Only one thing that needs improvement and that is the carpets in passages needs upgrade. other than that very friendly staff lady at reception very helpful. didn't even need the safe trustworthy cleaning staff .

Thank you Ocean View form Francis Fam in 211.

Room Tip: we had the standard rooms I which was ok...next time I'll rather choose more spacious or two bed...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brackenfell, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 3, 2012

Positives: the view, good GM, good food by the chef from Kenya, good breakfast on the veranda, comfortable bed

Negatives: no welcome on check in, blocked basin, no key for the safe in the room, loud guests 4 o'clock in the morning next door who just came from their nightclub, loud TV while having dinner in the restaurant with soft background music, the bar is very limited with drinks

It was overall an average experience at the ocean view hotel.
They have a new GM who is trying his best to get the hotel on a better standard.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cape Town, Western Cape, South Africa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2012

Flying again to South Africa I decided to stay in an Hotel on the Beach not to far from Cape Town international Airport. In fact Strand is a part of CPT
I can recommend the Ocean View Hotel to everybody because of several reasons.
*Unbelievable views of Valse Bay (and the Ocean),
*The whole Cape Peninsula is visible, even the Cape Point lighthouse's light at night (60kms away),
*Nice Beach,
*Excellent staff (apparently there is a brand new management that improved the service dramatically),
*And last but not least, the food was very good. There was a rump special of R 65 of 300 gramms (but I strongly suspect it was bigger) with excellent pepper sauce and French style French chips. The cook Patrick is apparently a master from Kenia and really knows what he does-and that whilst you watch the fantastic panorama...

Room Tip: See side is the best
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean Breeze Hotel AKA Ocean View Hotel

Address: 17 Beach Road, Strand 7140, South Africa
Location: South Africa > Western Cape > Cape Town > Strand
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Strand
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ocean Breeze Hotel AKA Ocean View Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
Situated on the Strand Beachfront right by the sea, the Ocean View Hotel is undeniably one of the most ideally located hotels in the Western Cape. With views of the majestic False Bay coastline, mighty mountain ranges including the Helderberg Mountains as well as our world renowned Table Mountain, this hotel offers captivating scenery, gastronomy and courtesy of staff fit for royalty. ... more   less 
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Also Known As:
Ocean Breeze Hotel AKA Ocean View Hotel Strand, South Africa - Cape Town

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