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Casa Grande Mountain Retreat: Traveler Reviews

Road 612, Km. 0.3 | Barrio Caonillas, Utuado 00641, Puerto Rico
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Casa Grande Mountain Retreat
Ranked #1 of 2 hotels in Utuado
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292 reviews from our community

Traveler rating
    133
    101
    33
    19
    6
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Families
46
 
Couples
162
 
Solo
13
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Setauket, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Beautiful surroundings, simple accomodations, amazing experience.”
4 of 5 stars Reviewed January 17, 2013

My husband and I had a fantastic stay at the Casa Grande Mountain Retreat. The place is nestled into the tropical rainforest-covered mountains with their multiple four room cabins and main dining hall. The flowers, shrub and tree plantings around the grounds are well cared and colorful. The mountain views are extraordinary with warbling, buzzing birdlife right outside your door.

The restaurant on the grounds serves breakfast and dinner, and the food was excellent. The servings are plentiful which we found out on the first night. On subsequent nights we ordered house salads and shared a dinner. We loved the coconut oatmeal and fresh squeezed orange juice. The coffee comes from the Utuado region and is superb.

There are a couple of hiking trails that you can access directly from the grounds. We enjoyed both of these trails. Don't miss the riverwalk with Jose, who is also a waiter at the restaurant. For $25 pp, Jose leads a 3-hour guided hike along and up a river/stream. Jose is very affable and knowledgeable about the plants, animals, and insect life in the area. While we were hiking, we came upon the couple who owns the land and allows Casa Grande to use it for hikes. They were harvesting wild vine roots which where as large and log-like. They gave Jose one of the roots to take back to Casa Grande for the cook to prepare that night. We were leaving that afternoon so missed the dish with regrets.

Another thing we did on recommendation of the front desk person was to go to a coffee plantation called Cafe Gran Batey. The planation was about 20 minutes away and was also a great authentic experience. Daniel Morales and his mother, Lotty, showed us the coffee fields, grinding and roasting equipment and process, and then prepared the best coffee I ever had!.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Spartina1 about Casa Grande Mountain Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puerto rico
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
“Room -be wise”
3 of 5 stars Reviewed January 15, 2013

I have been to Casa Grande 8 years ago,and I remember it was a very tranquil and pleasant stay, it provided what it advertises= rest. So, I thought maybe coming back would be a great idea, specially since the web site and whole mood its shifted towards yoga, retreat, relax and breath. So we arrive there, are provided with the room key, no explanations about the things they offer or the place at all...which it's ok since they maybe think we know..no need for welcoming guests..now the room number 3. Many other reviews have been about noise. Mine is going towards that as well as lack of rules, balconies were guests were smoking all the time; cancel the point in breathing fresh mountain air. Noise from disrespectful guests=not caring whether there are children staying nearby or whatever, loud music and at 9-10 pm no one to go to in order to complain. So yes, there is room for improvement there, a little bit of insulation could do a lot for guests who are looking for rest.
Restaurant can be improved, a few simple and cheap things could do a great job changing the whole experience..as for things to do some trails can fill up a whole afternoon, and a bigger better library..even telling guests to bring old books can help.
Casa Grande has beautiful scenery of a great mountain and in the mornings just looking ant the fog covering it can be magic, again after a restful silent night, not a camping site.
Rooms and surroundings are well taken care of..

Room Tip: Stay away from rooms 1through 6 .
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask w e about Casa Grande Mountain Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietor44, Owner at Casa Grande Mountain Retreat, responded to this review
January 18, 2013
Rules and guidelines are posted behind the guest room door and state there's no smoking and the quiet is to be maintained after 11pm. Our office closes about 9 pm or later if the restaurant is still operating. There's an emergency phone number posted at the front to for assistance at any hour of the day or night. There's a lovely and challenging woodland trail on the property. We have a library exchange so that guests can share their books with fellow guests.
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St. Thomas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“An amazing hidden spot!”
5 of 5 stars Reviewed January 13, 2013

I was looking for a place to stay in the mountains near Utado and I am so happy I happened upon the Casa Grande Mountain Retreat. The retreat has a beautiful drive to approach and it's location is nestled down so it is nice and cool, a great reprieve from the coastal heat. The amenities were very clean and the gardens pristine with great signs letting you know what all of the neat plants are.

The staff was very friendly and I can imagine with a few nights stay you would be on a first name basis with all of them. The beds were a little stiff for the others in my party but they offered me the most comfortable sleep I had had in awhile. I also loved that every room comes with it's own hammock on the deck. The pool was in great condition.

Anyone looking for a relaxing stress free location is going to be very happy with the minimal atmosphere here. Eco-buffs will love the multitude of birds flying around and will be greeted by them at sunrise.

This is not the right place for anyone who has high demands, there isn't going to be any room service and while I have every belief the staff will do what they can to accommodate you this would probably feel like camping compared to a stay at the Ritz.

I highly recommend this place to anyone looking for a unique get-away-from-it-all experience.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Riverman88 about Casa Grande Mountain Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, null, Puerto Rico
1 review
“Great family vacation”
4 of 5 stars Reviewed January 10, 2013

Our clan of 13, ages raging from 9 to 80+, decided to visit this resort we had read about a while back in the newspaper. We were very pleasantly surprised by the amazing beauty of the area and specially the outstanding service provided by the staff. We were able to enjoy great family time while visiting near by historical attractions. I would definitely recommend it to my family and friends.

Room Tip: The ride to the hotel is long and winding. There are many steps to some of rooms that can be tricky...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask leilapr about Casa Grande Mountain Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto,Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Disappointed”
3 of 5 stars Reviewed January 10, 2013

We spent 2 nights here and one night included New Year's. There are 4 units in each pod so if you get a noisy neighbour(we did) you can hear everything through the thin walls-even a sneeze.
The restaurant service is unbelievably slow. Each morning it took over 45 minutes to get an omelet.In the evening the service was worse. Their staff is not well trained. The food is not at all interesting and ours was poorly cooked. You are basically trapped here for eating so don't expect much.The surroundings are tranquil but there is little to do. The one path that is mentioned is just a walk. We would not return. It is not worth the price.

Room Tip: If you get a noisy neighbour no rooms will be good.
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask cosmodog about Casa Grande Mountain Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietor44, Owner at Casa Grande Mountain Retreat, responded to this review
January 13, 2013
Yes, a noisy next door neighbor can certainly be unpleasant. If we are advised of the situation we can address it.

We do our best in the restaurant but there is always room for improvement. The large majority of our visitors, including TripAdvisor reviewers, find the dining experience to be well above average.

There's lots to do at Casa Grande. Read a book in the hammock, have a dip in the pool, participate in a morning yoga class, treat yourself to a professional massage, identify some of the 55 species of birds inhabiting the area or take a hike on the woodland trail. If the Ceiba and
Valle parts are not challenging enough, try the Vista which provides ropes to assist you on a steep hillside climb.

Off property there's nearby Lake Dos Bocas, Rio Abajo and Toro Negro Forests, Arecibo Observatory, Caguana Indian Ceremonial Park, the Window Cave and nearby beaches. You can also contract a local tour operator for a zipline experience or visit a local coffee farm.
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Additional Information about Casa Grande Mountain Retreat

Also Known As:
Casa Grande Mountain Retreat Hotel Utuado
Casa Grande Mountain Retreat Puerto Rico/Utuado
Address: Road 612, Km. 0.3 | Barrio Caonillas, Utuado 00641, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Utuado
Amenities:
Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Utuado
Price Range: $$
Official Description (provided by the hotel):
Set in a valley in Puerto Rico's central mountains, Casa Grande is an oasis of peace and tranquility. 20 rooms scattered up the mountainside, each with private bath, balcony and hammock. Freshwater pool, restaurant and bar. The Café serves comida criolla, contemporary dishes and vegetarian options. Fully equipped yoga facility offering morning class, birder's paradise, botanical gardens and woodland hiking trail. Near Camuy Caves, Arecibo Observatory, Caguana Ceremonial Park, Toro Negro and Rio Abajo Forests. ... more   less 
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Casa Grande Mountain Retreat
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