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“Wow! Exceeded every expectation!” 5 of 5 stars
Review of Hotel Le Fontanelle

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Hotel Le Fontanelle
5.0 of 5 Hotel   |   Strada Provinciale 408, km 14.7, 53019 Pianella, Castelnuovo Berardenga, Italy   |  
Hotel amenities
Ranked #1 of 1 Hotels in Pianella
Certificate of Excellence
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Wow! Exceeded every expectation!”
5 of 5 stars Reviewed July 10, 2014

We were in Italy and France for almost three weeks and this hotel was the only one I booked that I was nervous about. I should not have been worried. This was the most relaxing portion of our vacation. It was like a special little oasis that swallowed us all up into a Zen mode. The view was breathtaking, the service was wonderful, the rooms were large and clean. My one complaint would be the beds were not as comfortable as I like. The food was amazing. We ate all our meals here and none disappointed. Such a wonderful stay, I wish we had stayed a few more nights. We will be back!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, August 4, 2014
Dear Guests,

thank you for your kind review.
We are pleased to learn that you enjoyed your stay at Hotel Le Fontanelle and that everything (views, setting, service, room, food and service) exceeded your expectations and let you feel relaxed.
Even if you had not the chance to stay longer than you wished this time, we do hope in a future occasion!

With my kindest regards,
Marion Winski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

Hotel Le Fontanelle is all of the things the previous posts have said. It has immaculate grounds, beautiful views, great service (which is not necessarily common in Italy!), and a lovely staff. What Hotel Le Fontanelle is NOT is a place to bring your kids. We arrived there in late June with our 3 kids in tow (ages 9, 13, 15), after an enthusiastic recommendation from a friend of a friend whose family had also stayed there with their 3 kids and loved it. The open, beautiful pool and extensive grounds seemed like a good place for our kids to stretch their legs and blow off some steam after touring the cities of Rome and Florence. Unfortunately for us, you could hear a pin drop at the pool (all the while it is written in my boy's DNA to do a cannonball when seeing such pool!). The place is quiet. Super quiet. And adult, and a wee bit formal. The staff was of course as gracious and welcoming as they could be and some even seemed quite enamored with the boys due to the novelty! (Roxanne was especially sweet!) But we all were thinking the same thing…"What are we doing there with our kids?". Ultimately we had a great time but this is a fabulous place for honeymooners and empty nesters looking for peace and quiet, and lovely views. But leave the kids at home.

Room Tip: We stayed inside the hotel on the 3rd floor and our rooms were lovely and spacious.
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, August 8, 2014
Dear Guests,

We thank you very much for your kind review and for firstly saying that your experience confirmed all posts previously written from other Guests.
We are pleased you enjoyed our location, views, service and staff, but at the same time are sad you felt your children not be properly in the right place. In reality, we also have families staying at our Hotel and generally children have the chance to experience positevely their own way, too. As you saw, Hotel Le Fontanelle puts at Guests disposal two different pool areas for their leisure, one inside and one outside, and our Concierge Team is always more than happy to also propose some external activities for children, such as the horseback riding, the Adventure Park in Rapolano Terme, the Pinocchio Park nearby Pistoia, the San Galgano village to revoke the story of the sword in the rock, the Cashmere goats farm, and so on. At the same time we agree the fact as you said that our property is not the ideal location for „cannonballs“ or plunges in the pool in respect of other Guests staying that potentially could need to relax.
So, we thank you very much for having had the sensitivity to understand our location and anyway hope to have the chance to welcome you all again to Hotel Le Fontanelle in the future.

Kind regards.
Marion Winski
General Manager
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Warsaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2014

We have stayed at hotel Le Fontanelle for the second time and for sure we will come back again and again! We feel ourselves here as at home, it is only pleasure to be at Fontanelle hotel.
This time I have celebrate my birthday here and I will take only great memories from this day. Whole Staff was excellent! Special thanks to Salvatore for his great proffesionalism, smile and heart. Marion who is a Manager of the Hotel is a great woman! Absolutley the best person in the best place!
If you want to feel even better than at home ,you have to come to Fontanelle! Morover it is most beautiful place in the world!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, August 4, 2014
Dear Friends,

Thank you for having chosen our Property for a second time. We have been more than pleased to share with you this special occasion and will feel honored to welcome you again and again!
Yes, at Hotel Le Fontanelle you are at Home, so feel free to come back every time you want: we will be more than happy to meet you again.
I personally thank you also for your kind words and send you my best regards, also on behalf of our Restaurant Manager Salvatore and all our Staff.

All the best.

Marion Winski
General Manager
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Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

Stayed for 4 nights and couldn't have been happier - Marion and her team ensured the experience was phenomenal. Our classic double room was very spacious and had stunning views of the vineyards - loved the farmhouse shutters! The property is small, quite, private, peaceful, and a centrally located, convenient base for day trips to the famous Tuscan hill towns (their complimentary shuttle service to Siena was great!) We particularly enjoyed breakfast on the terrace every morning, as the extensive buffet and perfect views were the perfect way to start the day. We loved spending an afternoon relaxing by the pool, as well as finding quiet areas around the property to simply enjoy the scenery. Will absolutely return as well as highly recommend to friends and family.

The only negative I can think of (and I'm really digging here) would be the in-room snack selection / smaller plates for room service were rather lacking - please note that I fall into the category of "snackers". Remedied this situation by buying fresh cherries from a roadside stand, and Le Fontanelle will empty the mini-fridge upon request... so a very simple fix.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, August 4, 2014
Dear Guests,

Thank you for your nice thoughts. We are pleased you found Hotel Le Fontanelle a perfect escape from reality and appreciated our location, Staff and services.
We wait for your return and to welcome soon your friends and family, too!

With my kindest regards.

Marion Winski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
335 reviews 335 reviews
72 hotel reviews
Reviews in 81 cities Reviews in 81 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed July 5, 2014

Decided to stay here for 4 days on an Italian road trip. Having stayed at the four seasons in Florence for 4 days before this it was quite a big contrast.


This is THE perfect hotel for winding down in. It's small, extremely we'll run and very special.

I had one of the rooms with a private patio as I wanted to spend some serious down time and didn't want to be bothered with lots Of people. As it turned out it was a bit of a waste of money as really as the hotel grounds are so big you really do not feel packed in at any time. It was still nice having the patio though. The room was just perfect.

I ended up eating in the restaurant for 4 nights. It really was quite good and plenty of variety to keep me interested with choices. As regular reviewers will note - this is a rare thing for me to do - eat more than one night in the same restaurant. It was very good.


I had a bit of an issue (car vandalised in greve in chianti) as I travelled from Florence and while it had nothing to do with the hotel - I could not have asked for more help from the staff. They helped me with the translations and made sure everything was ok with the garage. Definitely beyond the call of duty and something I will forever be grateful for. It made a serious incident not ruin my break.

I cannot recommend this hotel more highly for a wind down break.
I will be coming back.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, August 5, 2014
Dear Guests,

We are really honored to learn that you stayed well at Hotel Le Fontanelle and that you had the chance to relax during your stay, above all after the trouble you had with your car: we are happy that our support helped you to resolve the issue and to forget what happened.

We appreciate your kind words and thank you very much for suggesting our Hotel, rooms, Restaurant and Staff Service as something positive to experience.

We hope to have the chance to meet you again in the future and wish you all the best.

Kindest regards.
Marion Winski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

The Hotel Le Fontanelle is the best of the best in Tuscany. You drive up to this extraordinary place and it immediately seems extra special. It was an old farm that they completely rebuilt about 7 years ago into the best quaint place in central Italy with nearby access to all the best the Chianti region offers. The rooms, the beds, bathrooms, WiFi, TV, breakfast terrace, dining room, fitness center, pool, spa and grounds are best in class. They have all kinds of adventures you can book, and they put us in a cooking class we will never forget. I can't say enough, as this is the best of places we have stayed all over the world. And a level of service that is an A+++

Room Tip: We had a junior suite but I don't think you could have a bad room.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, August 4, 2014
Dear Guests,

Thank you so much for your nice comment.
With a few words you described all of our efforts in trying to supply our Guests with both a comfortable location and a professional Staff that will enable them to enjoy a pleasant and memorable Experience.
We are really happy that this was a special stay for you and we do hope to have the chance to meet you again in the future.

Warmest regards.

Marion Winski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Top Contributor
76 reviews 76 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 18, 2014

There are so many titles that come to my mind for this wonderful Guest House . It is an oasis up on a hill at the Chianti region. But for this, I preferred to write '' A Wonderful Transition Shrine '' . It is such a secluded oasis, quiet,elegant,peaceful,pampering that if you are in a '' transition'' stage of your life , this is the place to stop the time, reevaluate your life and / or relationship and then start over again with a renewed energy , renewed principles, renewed soul . If you are tired of fast life , fast food , fast of everything , this is the '' shrine '' for slowing your life down .
My wife Oya and I had stayed at the house of the owner of this hotel , Ms. Bolfo ,WHO is such an elegant lady. The name of the house is Sole di Sesta,which is 5 minutes drive from the hotel.
Ms. Bolfo rents Sole di Sesta for families and we rented this house last year for a week ,stayed there with our in-laws,our son,daughter and their families. This is how we got to know this hotel.They make their own olive oil ,which is impeccable. ( They also make their own wine,which is so-and-so :-) The service at this hotel is impeccable , perfect . The young professionals at the front desk were very helpful and friendly , they suggested to us wonderful wineries which we went to for wine tasting. The restaurant of the hotel is great, they have a great menu and a very good wine list and a wonderful selection of Grappa .The outdoor pool of the hotel has a great view, ideal place for losing yourself in your favorite book . Breakfast at the Veranda is a great way to start the day . Do not omit to review their '' before and after '' albüm ,which is made of photographs showing the renovation of this hotel from an old historical building . If you really want to reward and pamper yourself and your beloved one , this is the place to go to :-)

Room Tip: Choose the room with a special private veranda .
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion W, Direttore generale at Hotel Le Fontanelle, responded to this review, June 23, 2014
Dear Guests,

Thank you for your special review. You treated Hotel Le Fontanelle like a Muse of poetical inspiration and yours is not a simple review: you wrote us such as a poetry which left us pleasantly astonished. We are happy you had the chance to evaluate and „taste“ everything at Hotel Le Fontanelle and are honored that all things/persons you got in touch with generated you a pleasant Experience.
Hoping to meeting you again in the future, we wish to you and your wife all the best.

Kindest regards.
Marion Winski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Fontanelle

Address: Strada Provinciale 408, km 14.7, 53019 Pianella, Castelnuovo Berardenga, Italy
Location: Italy > Tuscany > Province of Siena > Castelnuovo Berardenga > Pianella
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pianella
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Le Fontanelle 5*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Le Fontanelle, this 5 star luxury Hotel located in the Chianti Classico region, capturing the magical essence of Tuscany and the preciousness of its landscapes, offers to its Guests sceneries of spectacular pristine beauty, for a memorable stay or a private special event. With its 25 rooms divided into five different typologies, the Hotel proposes a special refined comfort, turning into the perfect choice for a pleasant holiday. ... more   less 
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Also Known As:
Hotel Le Fontanelle Italy/Tuscany - Pianella

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