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“French oriented. Thank god for the animation ladies.” 4 of 5 stars
Review of Hi! Panoramic Hotel

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Hi! Panoramic Hotel
3.0 of 5 Hotel   |   C/ Maria Antonia Salva 2 (Es Morer Vermell) | Barcares beach, 07409 Alcudia, Majorca, Spain   |  
Hotel amenities
Ranked #28 of 55 hotels in Alcudia
1 review
3 helpful votes 3 helpful votes
“French oriented. Thank god for the animation ladies.”
4 of 5 stars Reviewed May 27, 2013

The hotel met my standards of cleanliness. Completly french orientated. .. although there were people from all over the place. English entertainment was scarce. .. irene and tamara were two of the english speaking reps were so excellent at making us feel welcome and arranged for activities to make the holiday fun. I would recommend this hotel as a great place to go for a cheeky escape for partners or adults just wanting some peice and quiet. Or to be entertained.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Manager at Hi! Panoramic Hotel, responded to this review, May 31, 2013
Dear guests,

Thank you very much for taking the time and commented about your stay at the Panoramic Hotel.

Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in Alcudia and at our hotel.
Tamara and Irene say thak you for your comments, and we are looking forward to welcoming you one again at the Panoramic.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2013

I work in the travel industry, dealing with complaints. So I am very aware of what to expect and to sum up the hotel overall, I got to the end of my 5 nights dying to get home. If you want a quite holiday by the pool/on the beach with no entertainment and little to do then this may be an option for you, otherwise I wouldn't recommend this hotel.

Food - very impressed for a 3* AI, wide variety and all very nice

Hotel/Rooms - Clean, basic, hotel was can be quite noisy, maid service is very good, rooms kept clean

Security - There were a couple of thefts while we were there, one being whilst the guest was in the toilet in their room, the thief came in through the balcony door (ground floor) be aware of this.

Staff - Majority were lovely, room maids, restaurant staff especially. Some of the entertainment team clearly took a dislike to English guests and made us feel unwelcome.

General - This hotel is for French guests. Plus side of that is you don't have rowdy brits, the downside is the entertainment staff aren't that interested in making an effort with you and go out of their way to create a divide between French and British. Entertainment (except for one night) and all information in hotel is in French. There were two girls who made a real effort, then there was a male and female who acted very unprofessionally. We'll be taking this up with our accommodation supplier. Thankfully we were only there for 5 nights, I think we would have gone mad if we were there for any longer. Even the German guests we got chatting to came and joined us one night as they felt they weren't included either!

Location - Secluded location, very quite in May - no one around. Has a lovely beach. Short walk to Alcudia, Port D'Alcudia is slightly further afield.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Manager at Hi! Panoramic Hotel, responded to this review, May 22, 2013
Dear Guest,

Thank you very much for taking the time and commented about your stay at the Panoramic Hotel.

Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.
About the theft, only one, the guest came to reception to do the report and we called to the police immediately, when they came didn't see anything forced.
The rooms have cards to open the doors, the number of the room doesn't appear in the card and only the person that have the key can go in. If the guest loses the key must notify to the reception to cancel the card.

We know that holidays are special and do our best to make them completely enjoyable.

We are looking forward to welcoming you once again at the Panoramic Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2013 via mobile

Travelling for the first time with our 6 month baby I was disappointed that on arrival there wasn't the travel cot we had requested on our booking, after mentioning it at reception me & my husband went for a drink. About ten mins later a member of staff found us in the bar and said the cot was there and if any further probs to call him, I was really impressed that he came and helped put the cot up & offered extra blankets etc.
The rooms are serviced every day, always to high standard.
The hotel is in a beautiful location, with red rum a couple of mins away if you fancy a kopperberg/paulaner & the old town an easy 10 min walk. I had family staying in th hi condes hotel in alcudia (about 40 mins and walk thru old town so can stop off en route) they paid a lot more than we did and although the food was the same there rooms were half the size & hotel was really busy.
All inclusive is a lot better than most I have had, with theme nights where all the staff dress up etc, the mexican being the best for us with fajitas, chilli & techilla shots! a good choice of booze, though with having a baby we didnt really stay up but i think it was on till 11.30, I was happy with the cava& my husband the perno.
The staff are French but always very friendly, think there was entertainment every night & on the one morning of rain they were playing games etc to make sure no one was bored. There is English tv including itv & channel 4 in the rooms if it is rainy for a couple of hours.
I would definitely recommend this hotel & would stay here again if we decided to return to majorca.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Manager at Hi! Panoramic Hotel, responded to this review, May 25, 2013
Dear guest

Thank you very much for taking the time and commented about your stay at the Panoramic Hotel.
Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in Alcudia and at our hotel

Our Sheriff, Miguel (restaurant), hopes see you soon.

We are looking forward to welcoming you once again at the…….
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2013 via mobile

Just got back on Thursday 16th may. Right as other posts say this is a French hotel, I thought it wouldn't bother me but it did kind of, for the simple fact that even the eentertainment was in French so we had to pay for a taxi to port d alcudia for a drink and entertainment or take the 30-40 minute walk, the fold was hit and miss, more hit than miss though bit could be very repetitive. The staff are very keen to help and are very friendly but if you are a young couple or young group then I'd recommend you stay elsewhere, we had a lovely time but wished we'd stayed at port of alcudia where there is a lot more to do....

  • Stayed May 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Manager at Hi! Panoramic Hotel, responded to this review, May 25, 2013
Dear guest,

We are grateful that you took the time and trouble to write about your holiday. We take your comments very seriously and they do help to improve our standards and services.

I am sorry that on certain levels your holiday did not live up to your expectations. I do hope I can address all the points that you have raised.

We have big groups of french people but the staff and the enterteiners talk in english and you can participate in all the activities.

We know that holidays are special and do our best to make them completely enjoyable.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 10, 2013 via mobile

After staying for a short break arriving the 18th of April. We began our stay with only a handful other guests as the hotel had not long opened. I felt the food was ok, the location to the beach was really good but for everything else there was a sense of seclusion. We also found all the reps really on spoke French and they only seemed to interact with the French.
If your French I'm sure you would really quite enjoy this, however I'm English myself and the others that were English that i spoke with all felt a little left out. Sorry but I would not recommend this hotel.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Manager at Hi! Panoramic Hotel, responded to this review, May 13, 2013
Dear guest,

We are grateful that you took the time and trouble to write about your holiday. We take your comments very seriously and they do help to improve our standards and services.

I am sorry that on certain levels your holiday did not live up to your expectations. I do hope I can address all the points that you have raised.
The Staff talk English and French and We have contrated 2 english enterteiners

We know that holidays are special and do our best to make them completely enjoyable.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2013

Visited hotel with 3 friends in April 2013, booked last minute through alpha-rooms, great price! We were one of the first to arrive for the new season and couldn't fault hotel. Hotel and rooms clean, friendly staff (10/10), including the activity staff who were brilliant with activities throughout the day. French boules, archery, beach volleyball, table tennis ,tennis, swimming pool and evening entertainment all available. Bikes are also available to hire. Swimming pool is massive and sun loungers comfy! Hotel is in a good tranquil location, situated on the beachfront and only a 5-10 minute taxi ride (approx. 6euro) to Port Alcudia for bars/nightlife. Food was good with a wide selection to choose from, always something you could eat. Staff did speak in French but could also speak in English/German, so no problems. We really enjoyed our stay and would visit again in the future!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Manager at Hi! Panoramic Hotel, responded to this review, April 26, 2013
Dear Guests,

Thank you very much for taking the time and commented about your stay at the Hi Panoramic.
Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in our hotel

We are looking forward to welcoming you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 6, 2013

Location & Beach is tops,tranquil,though miles from anywhere else ! Friendly Staff. who put on great nightly entertainment.
Mixed nationalities were staying there,mainly German ,then English with some French .
The place was kept clean + Kids Club.to unload the children Unfortunately the food was awful,budget meals served most evenings,yuk ! We had to eat out alot of the time.
If they improve the grub I might return one day.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hi! Panoramic Hotel

Address: C/ Maria Antonia Salva 2 (Es Morer Vermell) | Barcares beach, 07409 Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Alcudia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hi! Panoramic Hotel 3*
Official Description (provided by the hotel):
PLAN DE REFORMA DURANTE INVIERNO 2014/2015 Veladas mediterraneas, sentir la arena en tus pies, son esos momentos que sonamos para nuestras vacaciones. Esta playa del Barcares es lo que te ofrecemos para que disfrutes con tu familia o ese lugar para compartir con tu pareja y que nunca olvidareis. Una situacion privilegiada, a pie de mar, junto a la antigua capital romana de Mallorca, Alcudia. Situado en primera linea de mar en la playa del Barcares, a 1 km del centro de Alcudia. El hotel se reformo en el 2008.163 Habitaciones con preciosas vistas al mar, balcon, aire acondicionado, TV SAT, caja fuerte de alquiler, bano, ducha, WC. 1 Piscina para adultos/as y 1 piscina infantil, pista de tenis, voleibol, salon de juegos. ... more   less 
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Also Known As:
Panoramic Hotel Alcudia
Hi! Panoramic Hotel Alcudia, Majorca

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